Agency Report

Surface Transportation Board

Best Places to Work Rank
out of 28 Small Agencies

2019 Engagement Score
65.8

Change from 2018
1.8

Mission

To resolve railroad rate and service disputes and review proposed railroad mergers.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	14 of 28	1.8	65.8	64.0	66.3	64.9	79.8	86.8	84.7	84.3	91.1	86.8	80.4

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009
Effective Leadership	11 of 28	0.3	60.8	60.5	62.2	63.0	71.5	80.9	76.1	75.3	82.5	77.5	70.8
Effective Leadership: Empowerment	11 of 28	-0.9	55.3	56.2	59.2	58.5	67.6	76.7	75.0	75.3	82.7	74.8	65.0
Effective Leadership: Fairness	14 of 28	-2.8	59.5	62.3	59.7	61.7	68.6	77.3	68.6	67.2	72.8	68.2	62.3
Effective Leadership: Senior Leaders	9 of 28	-1.6	53.4	55.0	56.1	59.0	71.1	78.7	75.5	76.7	85.7	74.2	70.2
Effective Leadership: Supervisors	19 of 28	4.4	71.7	67.3	71.2	70.0	75.3	86.9	81.0	78.0	84.2	86.8	78.7
Employee Skills–Mission Match	26 of 28	-0.5	73.0	73.5	77.5	75.6	84.0	84.5	83.0	82.2	88.9	86.3	80.4
Pay	11 of 28	4.1	67.3	63.2	61.7	64.2	62.3	71.2	56.8	74.0	75.4	80.8	75.8
Strategic Management	9 of 28	6.3	70.0	63.7	61.0	61.7	78.0	74.2	72.4	70.9	77.2	80.3	74.1
Teamwork	10 of 28	2.2	75.7	73.5	72.5	74.2	80.9	85.5	83.4	85.2	89.3	84.5	83.1
Innovation	25 of 28	-5.0	60.2	65.2	68.2	67.0	75.8	82.3	83.9	83.0	87.7	81.4
Training and Development	20 of 28	0.3	58.6	58.3	60.4	62.0	67.6	81.6	72.4	70.3	76.5	75.7	75.3
Work–Life Balance	5 of 28	5.4	78.8	73.4	69.0	77.1	79.0	84.4	72.5	81.3	84.1	85.3	85.9
Support for Diversity	13 of 28	2.2	63.5	61.3	60.3	59.9	67.9	75.2	68.7	68.3	75.2	72.9	70.4
Performance-Based Rewards and Advancement	12 of 28	-0.2	54.7	54.9	55.9	56.6	63.7	75.0	69.8	70.3	75.3	69.8	63.6

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.