Agency Report
Employee Services
Best Places to Work Rank
out of 420 Agency Subcomponents
210
2019 Engagement Score
63.9
Change from 2018
-12.6
- Parent Agency
- Office of Personnel Management (Engagement Score: 67.1)
SCORES AND RANKINGS
| Rank | Change (2018‑19) |
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2007 | 2005 | 2003 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Engagement Score | 210 of 420 | -12.6 | 63.9 | 76.5 | 80.0 | 77.1 | 69.4 | 67.8 | 73.2 | 68.1 | 71.0 | 72.7 |
| Category | Rank | Change (2018‑19) |
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Effective Leadership | 185 of 413 | -8.3 | 59.5 | 67.8 | 73.8 | 71.3 | 64.3 | 62.7 | 66.3 | 65.4 | 69.3 | 67.8 | ||||
| Effective Leadership: Empowerment | 202 of 413 | -9.6 | 52.0 | 61.6 | 69.3 | 65.1 | 55.3 | 54.2 | 58.1 | 59.1 | 57.7 | 62.2 | ||||
| Effective Leadership: Fairness | 288 of 413 | -4.8 | 55.0 | 59.8 | 67.2 | 65.2 | 61.5 | 59.8 | 56.5 | 61.7 | 62.7 | 63.0 | ||||
| Effective Leadership: Senior Leaders | 294 of 413 | -17.3 | 44.6 | 61.9 | 71.2 | 66.2 | 60.8 | 57.4 | 64.6 | 60.2 | 69.7 | 64.6 | ||||
| Effective Leadership: Supervisors | 41 of 413 | -0.5 | 80.3 | 80.8 | 81.9 | 82.5 | 73.6 | 73.6 | 76.9 | 75.8 | 78.0 | 76.1 | ||||
| Employee Skills–Mission Match | 190 of 415 | -0.4 | 79.4 | 79.8 | 82.5 | 82.8 | 78.2 | 76.2 | 79.6 | 77.1 | 76.1 | 80.9 | ||||
| Pay | 85 of 415 | -6.1 | 71.6 | 77.7 | 81.8 | 83.6 | 80.4 | 71.3 | 67.2 | 70.6 | 76.8 | 82.0 | ||||
| Strategic Management | 71 of 414 | -3.6 | 68.2 | 71.8 | 67.4 | 68.8 | 59.6 | 60.3 | 60.3 | 66.1 | 66.4 | 67.1 | ||||
| Teamwork | 30 of 414 | 0.1 | 82.4 | 82.3 | 78.4 | 84.1 | 77.4 | 74.5 | 74.8 | 74.9 | 76.1 | 80.0 | ||||
| Innovation | 59 of 414 | -4.3 | 74.2 | 78.5 | 74.6 | 74.8 | 68.1 | 68.9 | 72.8 | 71.4 | 73.2 | 74.3 | ||||
| Training and Development | 94 of 415 | -3.1 | 70.5 | 73.6 | 77.3 | 74.0 | 73.3 | 55.0 | 65.4 | 67.1 | 69.5 | 63.1 | ||||
| Work–Life Balance | 110 of 414 | -2.1 | 69.2 | 71.3 | 72.7 | 70.8 | 65.3 | 64.8 | 67.1 | 71.2 | 72.0 | 66.4 | ||||
| Support for Diversity | 46 of 414 | -3.7 | 71.4 | 75.1 | 77.8 | 75.8 | 69.1 | 69.8 | 72.1 | 70.3 | 74.7 | 72.1 | ||||
| Performance-Based Rewards and Advancement | 41 of 413 | -3.8 | 61.9 | 65.7 | 66.9 | 60.0 | 51.3 | 54.7 | 57.6 | 56.1 | 58.2 | 60.7 |
Quartile Key
| Lower Quartile (0–25%) | Below Median (25–50%) | Above Median (50–75%) | Upper Quartile (75–100%) |
TREND GRAPHS
Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.