Agency Report

Retirement Services

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
68.2

Change from 2018
3.2

Mission

To provide for the government-wide administration of retirement benefits and services for federal employees, retirees and their families.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	142 of 420	3.2	68.2	65.0	74.2	69.4	69.2	71.5	67.2	66.4

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012
Effective Leadership	228 of 413	2.0	57.5	55.5	60.6	59.4	56.0	59.6	54.9	55.2
Effective Leadership: Empowerment	309 of 413	-0.5	46.5	47.0	54.3	51.5	48.8	51.5	46.8	48.8
Effective Leadership: Fairness	331 of 413	0.9	52.1	51.2	53.4	53.5	50.1	54.7	48.6	52.8
Effective Leadership: Senior Leaders	199 of 413	4.0	50.5	46.5	53.8	54.6	50.2	54.1	52.5	51.3
Effective Leadership: Supervisors	170 of 413	1.9	72.7	70.8	74.2	71.1	68.3	71.8	64.5	63.5
Employee Skills–Mission Match	222 of 415	-0.2	78.9	79.1	78.7	77.3	76.6	77.2	76.9	78.3
Pay	245 of 415	-1.9	62.8	64.7	67.8	64.0	61.9	64.4	57.1	63.3
Strategic Management	220 of 414	1.1	60.1	59.0	59.4	57.5	55.9	58.4	55.5	55.9
Teamwork	194 of 414	1.4	71.8	70.4	72.9	71.1	66.3	73.0	70.9	68.4
Innovation	334 of 414	0.3	61.7	61.4	64.6	62.1	60.7	61.4	63.2	59.6
Training and Development	248 of 415	0.4	61.4	61.0	63.6	60.6	59.4	59.1	56.7	57.3
Work–Life Balance	215 of 414	0.1	64.0	63.9	65.8	64.4	64.0	64.6	60.7	60.2
Support for Diversity	219 of 414	2.1	61.6	59.5	64.0	60.3	57.7	60.4	55.8	55.3
Performance-Based Rewards and Advancement	282 of 413	0.2	47.7	47.5	49.7	48.3	46.3	48.7	46.9	48.9

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.