Agency Report

Centers for Medicare and Medicaid Services

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
72.3

Change from 2018
0.8

Parent Agency: Department of Health and Human Services (Engagement Score: 71.4)

Mission

To strengthen and modernize the nation's health care system to provide access to high quality care and improved health at lower cost.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	95 of 420	0.8	72.3	71.5	72.0	70.4	68.8	64.6	67.2	68.2	61.6	59.1	54.0	55.1	54.8	53.5

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Effective Leadership	110 of 413	0.1	64.2	64.1	64.2	64.0	61.8	58.9	61.2	60.1	54.9	51.4	46.7	47.0	44.8	43.0
Effective Leadership: Empowerment	98 of 413	-0.3	58.5	58.8	59.2	57.1	55.4	51.3	53.1	52.5	47.8	44.3	42.6	43.6	45.4	40.3
Effective Leadership: Fairness	130 of 413	-0.9	62.7	63.6	61.2	61.3	59.2	56.7	57.5	56.1	51.4	48.7	42.5	40.2	39.4	38.7
Effective Leadership: Senior Leaders	137 of 413	0.3	55.9	55.6	57.1	59.6	56.6	53.5	57.1	55.7	50.5	44.3	40.2	41.0	35.5	35.8
Effective Leadership: Supervisors	101 of 413	0.6	76.1	75.5	75.3	73.2	71.5	69.4	71.1	70.3	64.6	63.4	57.5	58.0	56.6	53.7
Employee Skills–Mission Match	234 of 415	0.4	78.6	78.2	78.7	77.5	76.1	74.8	76.4	75.9	73.3	72.1	70.1	70.0	69.0	69.8
Pay	82 of 415	0.9	71.9	71.0	71.1	69.3	68.7	65.9	61.9	69.1	68.7	75.2	68.1	67.0
Strategic Management	108 of 414	1.3	65.4	64.1	62.5	62.2	58.7	56.4	57.7	58.1	53.1	49.9	46.4	49.8	49.2	49.7
Teamwork	97 of 414	0.8	76.2	75.4	75.7	73.7	71.5	69.9	70.7	70.1	63.3	61.9	66.1	66.9	65.4	63.9
Innovation	63 of 414	0.6	73.7	73.1	73.9	71.4	69.7	67.4	68.3	68.3	64.6	61.9
Training and Development	146 of 415	1.0	67.0	66.0	65.8	63.5	61.7	59.4	60.2	58.4	52.1	50.6	47.4	47.3	48.1	43.9
Work–Life Balance	106 of 414	0.1	69.4	69.3	69.4	66.8	65.9	62.9	62.6	63.5	60.6	58.3	55.6	56.6	58.8	61.8
Support for Diversity	96 of 414	-0.2	67.1	67.3	68.0	65.9	62.6	62.1	63.2	62.7	57.9	55.4	56.4	54.6	54.6	57.5
Performance-Based Rewards and Advancement	72 of 413	0.1	58.7	58.6	57.6	56.0	54.0	50.8	50.0	51.5	47.9	45.9	41.6	43.8	42.7	38.7

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.