Agency Report

Office of Human Resources Management

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
63.9

Change from 2018
-3.5

Mission

To deliver a GSA mission ready workforce.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	210 of 420	-3.5	63.9	67.4	68.0	68.9	62.8	66.4	59.2	54.3

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012
Effective Leadership	199 of 413	-4.0	58.7	62.7	62.9	62.4	55.7	58.8	53.4	50.7
Effective Leadership: Empowerment	139 of 413	-1.1	55.8	56.9	57.0	55.6	46.2	52.3	48.5	49.9
Effective Leadership: Fairness	186 of 413	-5.8	60.4	66.2	66.9	62.6	55.5	61.3	59.2	54.2
Effective Leadership: Senior Leaders	281 of 413	-6.1	45.7	51.8	53.1	55.2	48.5	47.7	43.3	43.8
Effective Leadership: Supervisors	181 of 413	-2.5	72.3	74.8	73.8	72.9	67.6	71.7	62.9	56.4
Employee Skills–Mission Match	354 of 415	-0.9	75.0	75.9	77.1	74.5	70.9	74.0	76.7	73.4
Pay	74 of 415	-3.1	72.4	75.5	74.5	69.4	68.6	68.6	59.6	57.2
Strategic Management	85 of 414	1.0	67.0	66.0	63.6	66.7	61.3	60.6	55.6	54.8
Teamwork	94 of 414	1.1	76.3	75.2	76.3	79.1	73.4	72.1	69.2	65.2
Innovation	139 of 414	-0.5	69.4	69.9	74.2	72.8	64.8	69.5	67.9	67.2
Training and Development	163 of 415	-2.0	65.8	67.8	67.6	68.1	64.0	62.0	54.7	56.9
Work–Life Balance	99 of 414	-1.0	69.8	70.8	72.9	66.7	63.6	67.2	58.7	58.6
Support for Diversity	199 of 414	-4.1	62.2	66.3	69.6	65.6	60.0	62.5	57.0	57.1
Performance-Based Rewards and Advancement	132 of 413	-2.2	54.7	56.9	56.9	56.2	48.8	51.3	48.5	45.9

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.