Agency Report

Court Services and Offender Supervision Agency

Best Places to Work Rank
out of 25 Midsize Agencies

  20  

2019 Engagement Score
59.2

Change from 2018
-4.3 


Mission
To enhance public safety, prevent crime and reduce recidivism among those supervised and to support the fair administration of justice in close collaboration with the community.
Website
http://www.csosa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 20 of 25 -4.3  59.2 63.5 63.1 59.5 58.8 57.2 58.5 61.2 66.3 68.4 64.1 55.7 63.8
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 20  of 23 -1.8  52.9 54.7 54.3 52.7 54.3 49.5 50.8 52.8 58.2 58.7 57.9 51.5 55.8
Effective Leadership: Empowerment 20  of 23 -2.2  42.8 45.0 43.8 42.1 43.9 40.6 42.0 46.5 50.2 51.0 50.8 43.4 41.9
Effective Leadership: Fairness 20  of 23 1.6  50.4 48.8 47.7 46.3 47.5 42.6 42.9 46.1 51.1 51.8 47.0 39.1 46.1
Effective Leadership: Senior Leaders 17  of 23 -2.9  44.8 47.7 45.5 46.0 48.0 42.8 47.2 48.4 55.9 55.8 54.5 46.9 55.7
Effective Leadership: Supervisors 22  of 23 -2.0  67.4 69.4 71.6 67.7 69.2 64.0 62.7 63.8 68.0 69.0 70.4 66.5 67.8
Employee Skills–Mission Match 12  of 23 -1.7  79.1 80.8 80.7 77.5 77.1 74.6 76.2 78.6 80.3 81.4 81.3 76.5 78.4
Pay 4  of 23 2.2  70.3 68.1 67.3 66.3 65.0 62.3 59.5 65.5 68.6 75.5 71.8 68.6
Strategic Management 18  of 23 -2.8  57.7 60.5 56.4 55.7 57.1 53.4 54.7 59.5 62.9 64.4 68.0 61.1 64.5
Teamwork 22  of 23 -1.4  64.0 65.4 64.3 63.5 64.3 60.1 58.2 63.4 65.2 69.3 74.5 74.1 74.7
Innovation 21  of 23 -1.8  60.7 62.5 62.2 58.5 60.6 57.2 59.1 64.5 66.5 66.0
Training and Development 16  of 23 -3.7  60.6 64.3 64.9 63.7 64.2 61.0 61.4 67.7 73.1 74.9 73.6 68.1 72.7
Work–Life Balance 11  of 23 -5.0  65.4 70.4 67.7 70.1 70.8 63.0 64.2 69.1 68.6 66.8 70.8 63.2 67.1
Support for Diversity 15  of 24 -1.8  60.6 62.4 60.6 58.5 58.9 56.9 56.8 58.6 63.5 64.0 67.4 59.9 63.4
Performance-Based Rewards and Advancement 20  of 23 0.8  44.1 43.3 43.8 42.2 42.3 37.8 41.3 45.5 49.5 51.9 52.1 45.7 50.0
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics