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Agency Report
Department of Veterans Affairs

Mission: To administer programs involving health care, pensions, benefits and employment to aid U.S. veterans and their families. The Department of Veterans Affairs also operates the veterans' hospital system and national cemeteries.

http://www.va.gov/

Subcomponents

Central Office (VA) - Score: 58.2
National Cemetery Administration (VA) - Score: 66.2
Office of the Inspector General (VA) - Score: 72.6
Veterans Benefits Administration (VA) - Score: 55.5
Veterans Health Administration (VA) - Score: 61.9

Scores and Rankings

• 2012
• Previous Years

	Score	Rank of 19
Index Score	56.7	18
Scores by Category	Score	Rank (out of varied totals)
Effective Leadership	47.5	18 of 19
Effective Leadership - Empowerment	40.2	18 of 19
Effective Leadership - Fairness	50.2	18 of 19
Effective Leadership - Senior Leaders	41.2	17 of 19
Effective Leadership - Supervisors	56.2	19 of 19
Employee Skills/Mission Match	78.5	7 of 19
Pay	45.5	19 of 19
Strategic Management	53.7	15 of 19
Teamwork	60.0	18 of 19
Training and Development	58.2	14 of 19
Work/Life Balance	54.7	19 of 19
Support for Diversity	51.3	18 of 19
Performance Based Rewards and Advancement	39.1	18 of 19
Alternative Work and Employee Support Programs	69.7	18 of 18
Index Scores by Demographic	Score	Rank (out of varied totals)
Female	62.6	13 of 18
Male	60.3	16 of 18
40 and over	62.5	15 of 18
Under 40	59.3	17 of 18
American Indian or Native American	54.8	16 of 18
Asian	69.1	12 of 18
Black or African-American	62.9	15 of 18
Hispanic or Latino	58.2	17 of 18
Multi-racial	56.7	15 of 18
Native Hawaiian or Other Pacific Islander	66.1	8 of 16
White	61.8	16 of 18
Employees with Disabilities	53.9	16 of 18
Veterans	58.7	16 of 18
Senior Executive Service (SES)	73.9	17 of 18

	2011	2010	2009	2007	2005	2003
Index Score	63.8	63.6	66.0	61.9	66.2	61.8
Scores by Category	2011	2010	2009	2007	2005	2003
Effective Leadership	52.3	49.7	50.2	49.7	53.4	49.8
Effective Leadership - Empowerment	45.1	43.7	46.4	46.9	50.6	45.0
Effective Leadership - Fairness	53.7	50.6	48.9	49.2	49.5	46.8
Effective Leadership - Senior Leaders	47.3	45.5	44.9	44.5	47.6	42.8
Effective Leadership - Supervisors	60.1	56.5	58.1	56.6	62.6	60.6
Employee Skills/Mission Match	80.7	81.7	82.0	80.6	82.6	82.6
Pay	53.3	53.2	55.4	52.7
Strategic Management	58.1	56.0	61.6	58.6	62.0	60.9
Teamwork	62.8	62.3	70.5	67.7	71.3	68.1
Training and Development	61.4	61.3	63.9	59.6	65.4	60.5
Work/Life Balance	56.8	54.7	60.5	58.9	64.2	62.5
Support for Diversity	56.7	52.9	60.5	58.2	61.0	62.7
Performance Based Rewards and Advancement	43.7	42.5	44.3	40.2	43.0	38.2
Alternative Work and Employee Support Programs	72.4
Index Scores by Demographic	2011	2010	2009	2007	2005	2003
Female	67.3	62.8	66.6
Male	64.4	71.0	65.0
40 and over	66.0	66.6	66.6
Under 40	67.3	68.2	63.1
American Indian or Native American	65.2		65.7
Asian	73.9	70.4	65.3
Black or African-American	65.3	64.7	67.2
Hispanic or Latino	66.8	66.3	56.8
Multi-racial	58.9	40.9	57.1
Native Hawaiian or Other Pacific Islander
White	66.3	68.4	67.6
Employees with Disabilities
Veterans
Senior Executive Service (SES)

Workforce Size and Trends

Number of Employees in 2001:  188,145

Number of Employees in 2002:  188,082

Number of Employees in 2003:  193,991

Number of Employees in 2004:  199,701

Number of Employees in 2005:  201,135

Number of Employees in 2006:  205,291

Number of Employees in 2007:  215,336

Number of Employees in 2008:  236,761

Number of Employees in 2009:  255,012

Number of Employees in 2010:  268,187

Number of Employees in 2011:  277,461

Employees joined (2011):  22,907

Percentage joined (2011):  8.30%

Average joined (2005-2011):  23,779

Employees left (2011):  19,842

Percentage left (2011):  7.20%

Average left (2005-2011):  17,265

Rookie ratio (percentage of workforce with less than three years of service):  20.40%

Demographics source: FedScope, U.S. Office of Personnel Management