Federal Aviation Administration (DOT)
Mission: To ensure the safety of civil aviation. The FAA encourages research and development with respect to the National Airspace System and civil aeronautics; develops and operates a common system of air traffic control and navigation for both civilian and military aircraft; develops and implements programs to control aircraft noise and other environmental effects of civilian aviation; and regulates U.S. commercial space transportation.
Parent Agency
Department of Transportation - Score: 59.5
Scores and Rankings
Save as PDF| Best in Class Scores | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|
| Employee Skills/Mission Match | 78.0 | 75.0 | 75.6 | 75.3 | 79.1 |
| Strategic Management | 47.5 | 45.3 | 47.4 | 48.3 | 55.0 |
| Teamwork | 63.6 | 68.7 | 66.4 | 70.7 | 70.8 |
| Effective Leadership | 47.1 | 41.0 | 42.2 | 45.1 | 46.4 |
| Performance Based Rewards and Advancement | 38.5 | 35.3 | 32.3 | 36.7 | 35.3 |
| Training and Development | 58.0 | 53.8 | 52.4 | 57.4 | 58.7 |
| Support for Diversity | 49.5 | 50.5 | 48.4 | 56.4 | 61.6 |
| Pay | 65.1 | 53.7 | 63.5 |  | |
| Family Friendly Culture and Benefits | 31.9 | | | | |
| Work/Life Balance | 60.9 | 54.1 | 54.9 | 57.2 | 61.0 |
| Scores by Demographic | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|
| Female | 61.0 | 59.7 | | | |
| Male | 59.4 | 60.7 | | | |
| 40 and over | 58.1 | 58.8 | | | |
| Under 40 | 64.8 | 46.6 | | | |
| Asian | 64.1 | 59.5 | | | |
| Black or African-American | 68.1 | 51.3 | | | |
| Hispanic or Latino | 67.0 | 47.4 | | | |
| Multi-racial | 57.1 | 50.7 | | | |
| White | 58.1 | 45.9 | | | |
| American Indian or Native American | 69.6 | 59.0 | | | |
Staff/Manager Alignment
Score: -5
Less Aligned / Less Satisfied: Agencies in this group have Best Places Index scores that fall short of government-wide norms, as well as less-than-normal alignment between staff and managers on key workforce issues. These agencies should examine and understand the areas of high disconnect between staff and managers to ensure that managers understand staff issues and are prepared to support related agency changes efforts.
Trends
| Year | Department of Transportation Index Score | Subcomponent High Performing Average | Subcomponent Average Index Score | Subcomponent Low Performing Average |
|---|---|---|---|---|
| 2003 | 60.1 | 69.3 | 61.0 | 51.9 |
| 2005 | 58.8 | 73.0 | 62.9 | 52.3 |
| 2007 | 50.3 | 73.8 | 61.9 | 49.0 |
| 2009 | 49.4 | 74.8 | 64.0 | 54.0 |
| 2010 | 58.9 | 76.7 | 65.6 | 54.4 |
| 2011 | 57.6 | 75.1 | 63.7 | 51.4 |
Comparative Data — Subcomponent Averages
| High Performing Average Scores | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| High Performing Average - Employee Skills | 82.4 | 82.3 | 83.3 | 83.4 | 82.9 | 82.7 |
| High Performing Average - Management | 65.7 | 64.6 | 65.9 | 66.9 | 66.8 | 66.1 |
| High Performing Average - Teamwork | 73.7 | 77.2 | 78.7 | 79.1 | 74.9 | 74.5 |
| High Performing Average - Leadership | 64.6 | 69.5 | 70.7 | 71.3 | 66.5 | 65.9 |
| High Performing Average - Rewards and Advancement | 53.2 | 55.8 | 56.7 | 58.1 | 59.1 | 58.0 |
| High Performing Average - Training and Development | 67.7 | 70.5 | 71.3 | 72.0 | 72.8 | 71.4 |
| High Performing Average - Support for Diversity | 69.0 | 68.9 | 68.8 | 70.9 | 68.7 | 68.4 |
| High Performing Average - Pay | 81.9 | 83.1 | 78.5 | 73.7 | ||
| High Performing Average - Family Friendly | 55.5 | 52.6 | ||||
| High Performing Average - Work/Life Balance | 72.6 | 72.1 | 72.8 | 72.4 | 72.3 | 71.0 |
| Average Index Scores | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| Average for Employee Skills | 78.4 | 77.6 | 77.7 | 78.5 | 78.1 | 77.7 |
| Average for Management | 59.1 | 56.9 | 56.6 | 58.6 | 57.5 | 57.7 |
| Average for Teamwork | 67.8 | 71.1 | 70.8 | 72.1 | 66.3 | 66.4 |
| Average for Leadership | 50.2 | 53.0 | 52.9 | 54.8 | 56.6 | 56.4 |
| Average for Rewards and Advancement | 45.4 | 47.0 | 46.9 | 48.5 | 49.0 | 48.2 |
| Average for Training and Development | 58.4 | 61.0 | 59.8 | 61.8 | 61.1 | 60.4 |
| Average for Support for Diversity | 61.7 | 60.0 | 59.4 | 62.3 | 58.9 | 59.3 |
| Average for Pay | 64.6 | 64.4 | 67.9 | 62.8 | ||
| Average for Family Friendly | 41.0 | 37.5 | ||||
| Average for Work/Life Balance | 66.1 | 64.6 | 63.4 | 64.2 | 62.8 | 62.2 |
| Low Performing Average Score | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| Low Performing Average - Employee Skills | 73.6 | 72.0 | 71.1 | 72.9 | 72.0 | 71.8 |
| Low Performing Average - Management | 52.2 | 48.8 | 47.3 | 50.2 | 49.0 | 50.2 |
| Low Performing Average - Teamwork | 61.8 | 65.1 | 63.3 | 65.5 | 58.1 | 58.8 |
| Low Performing Average - Leadership | 38.9 | 38.2 | 36.9 | 39.7 | 47.6 | 47.9 |
| Low Performing Average - Rewards and Advancement | 37.7 | 38.0 | 36.3 | 39.3 | 39.9 | 39.5 |
| Low Performing Average - Training and Development | 50.3 | 51.0 | 48.1 | 52.4 | 50.1 | 49.2 |
| Low Performing Average - Support for Diversity | 54.7 | 51.5 | 49.8 | 53.1 | 50.1 | 51.2 |
| Low Performing Average - Pay | 45.7 | 43.1 | 57.2 | 52.4 | ||
| Low Performing Average - Family Friendly | 27.8 | 23.8 | ||||
| Low Performing Average - Work/Life Balance | 59.4 | 57.0 | 54.8 | 56.0 | 53.9 | 53.5 |
Workforce Size and Trends
| Number of Employees | |
|---|---|
Number of Employees in 2001: 49,368
Number of Employees in 2002: 53,974
Number of Employees in 2003: 48,256
Number of Employees in 2004: 46,794
Number of Employees in 2005: 43,566
Number of Employees in 2006: 43,606
Number of Employees in 2007: 44,077
Number of Employees in 2008: 44,981
Number of Employees in 2009: 46,706
Employees joined (2010): 1,506
Percentage joined (2010): 3.20%
Average joined (2005-2010): 1,871
Employees left (2010): 2,225
Percentage left (2010): 4.70%
Average left (2005-2010): 2,925
Rookie ratio (percentage of workforce with less than three years of service): 13.20%
More About the Agency
Headquartered in Washington, D.C.
Other Locations: Located in 9 geographical regions and 2 major centers (in Oklahoma City, OK and Atlantic City International Airport, NJ)
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Demographics source: FedScope, OPM
The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.
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