Save as PDF

Agency Report
Small Business Administration

Mission: To maintain and strengthen the nation's economy by aiding, counseling, assisting and protecting the interests of small businesses, and by helping families and businesses recover from national disasters.

http://www.sba.gov/

Scores and Rankings

• 2012
• Previous Years

	Score	Rank of 22
Index Score	57.7	16
Scores by Category	Score	Rank (out of varied totals)
Effective Leadership	52.5	13 of 20
Effective Leadership - Empowerment	45.8	13 of 20
Effective Leadership - Fairness	50.2	12 of 20
Effective Leadership - Senior Leaders	47.2	13 of 20
Effective Leadership - Supervisors	62.5	15 of 20
Employee Skills/Mission Match	76.2	10 of 20
Pay	61.8	7 of 20
Strategic Management	51.3	17 of 20
Teamwork	64.0	15 of 20
Training and Development	50.4	19 of 20
Work/Life Balance	55.7	16 of 20
Support for Diversity	53.7	16 of 21
Performance Based Rewards and Advancement	42.3	14 of 20
Alternative Work and Employee Support Programs
Index Scores by Demographic	Score	Rank (out of varied totals)
Female	59.2	12 of 19
Male	58.9	16 of 19
40 and over	60.0	14 of 19
Under 40	55.6	16 of 19
American Indian or Native American
Asian	62.5	9 of 16
Black or African-American	56.9	14 of 19
Hispanic or Latino	59.6	13 of 17
Multi-racial	57.8	7 of 11
Native Hawaiian or Other Pacific Islander
White	61.5	13 of 19
Employees with Disabilities	53.7	10 of 18
Veterans	55.8	15 of 19
Senior Executive Service (SES)

	2011	2010	2009	2007	2005	2003
Index Score	57.9	57.7	56.5	43.4	45.4	54.7
Scores by Category	2011	2010	2009	2007	2005	2003
Effective Leadership	54.2	52.1	50.1	43.1	43.1	48.7
Effective Leadership - Empowerment	48.1	46.6	46.9	41.3	39.9	42.9
Effective Leadership - Fairness	51.8	50.3	45.4	38.9	40.4	47.1
Effective Leadership - Senior Leaders	49.6	44.9	43.4	31.9	31.7	42.1
Effective Leadership - Supervisors	63.2	63.1	60.8	57.3	57.4	59.0
Employee Skills/Mission Match	77.2	75.6	77.4	73.4	75.2	77.4
Pay	65.2	70.2	65.6	62.1
Strategic Management	54.2	51.5	53.9	46.3	47.8	53.0
Teamwork	65.8	64.1	69.8	68.0	69.1	67.3
Training and Development	51.3	48.8	56.1	46.1	46.0	50.3
Work/Life Balance	57.5	57.9	59.9	52.4	55.3	60.7
Support for Diversity	54.7	53.8	57.7	52.3	52.7	57.6
Performance Based Rewards and Advancement	43.6	43.8	43.2	38.8	36.5	44.6
Alternative Work and Employee Support Programs
Index Scores by Demographic	2011	2010	2009	2007	2005	2003
Female	57.8	58.9	56.2
Male	61.3	58.6	56.8
40 and over	59.3	58.7	56.4
Under 40	63.0	59.7	57.7
American Indian or Native American
Asian	68.8	73.8	76.1
Black or African-American	56.4	56.8	53.8
Hispanic or Latino	64.1	64.1	65.2
Multi-racial	43.1	43.9	44.5
Native Hawaiian or Other Pacific Islander
White	59.8	58.5	56.5
Employees with Disabilities
Veterans
Senior Executive Service (SES)

Workforce Size and Trends

Number of Employees in 2001:  3,315

Number of Employees in 2002:  3,217

Number of Employees in 2003:  3,120

Number of Employees in 2004:  2,813

Number of Employees in 2005:  2,553

Number of Employees in 2006:  2,434

Number of Employees in 2007:  2,565

Number of Employees in 2008:  2,664

Number of Employees in 2009:  2,718

Number of Employees in 2010:  2,813

Number of Employees in 2011:  2,289

Employees joined (2011):  172

Percentage joined (2011):  7.50%

Average joined (2005-2011):  171

Employees left (2011):  215

Percentage left (2011):  9.40%

Average left (2005-2011):  177

Rookie ratio (percentage of workforce with less than three years of service):  12.50%

Demographics source: FedScope, U.S. Office of Personnel Management