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Department of Housing and Urban Development

Mission: To increase homeownership, support community development and increase access to affordable housing, free from discrimination. The Department of Housing and Urban Development funds public housing projects, enforces equal housing laws and insures and finances mortgages.

Subcomponents

Assistant Secretary for Housing - Federal Housing Commissioner (HUD) - Score: 59.3
Office of Chief Information Officer (HUD) - Score: 54.5
Office of Chief Procurement Officer (HUD) - Score: 37.0
Office of Community Planning and Development (HUD) - Score: 53.7
Office of Fair Housing and Equal Opportunity (HUD) - Score: 58.2
Office of Field Policy and Management (HUD) - Score: 62.8
Office of General Counsel (HUD) - Score: 58.3
Office of Policy Development and Research (HUD) - Score: 63.1
Office of Public and Indian Housing (HUD) - Score: 55.6
Office of the Chief Financial Officer (HUD) - Score: 56.4
Office of the Chief Human Capital Officer (HUD) - Score: 47.1

Scores and Rankings

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Index Score	Score	Rank of 33
	55.7	32
Best in Class Scores	Score	Rank (out of varied totals)
Employee Skills/Mission Match	72.7	30 of 30
Strategic Management	49.4	29 of 30
Teamwork	61.4	26 of 30
Effective Leadership	49.5	28 of 30
Effective Leadership - Empowerment	40.4	28 of 30
Effective Leadership - Fairness	47.0	28 of 30
Effective Leadership - Leaders	46.0	23 of 30
Effective Leadership - Supervisors	58.9	29 of 30
Performance Based Rewards and Advancement	40.7	27 of 30
Training and Development	48.2	30 of 30
Support for Diversity	50.7	29 of 31
Pay	63.1	15 of 30
Family Friendly Culture and Benefits	41.0	12 of 30
Work/Life Balance	54.8	28 of 30

Index Score	2010	2009	2007	2005	2003
	57.1	58.0	57.2	60.3	56.5
Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	72.4	75.0	73.8	75.2	74.0
Strategic Management	45.8	50.0	49.7	49.4	52.9
Teamwork	58.9	65.9	66.6	65.8	68.0
Effective Leadership	46.5	45.6	46.8	47.2	45.7
Performance Based Rewards and Advancement	41.9	42.4	46.2	44.6	45.5
Training and Development	45.8	49.8	49.4	51.8	51.5
Support for Diversity	48.4	52.6	53.5	53.5	58.1
Pay	68.5	69.2	68.2
Family Friendly Culture and Benefits	41.5
Work/Life Balance	54.2	57.5	58.4	59.9	61.1

Previous Years

Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	72.4	75.0	73.8	75.2	74.0
Strategic Management	45.8	50.0	49.7	49.4	52.9
Teamwork	58.9	65.9	66.6	65.8	68.0
Effective Leadership	46.5	45.6	46.8	47.2	45.7
Performance Based Rewards and Advancement	41.9	42.4	46.2	44.6	45.5
Training and Development	45.8	49.8	49.4	51.8	51.5
Support for Diversity	48.4	52.6	53.5	53.5	58.1
Pay	68.5	69.2	68.2
Family Friendly Culture and Benefits	41.5
Work/Life Balance	54.2	57.5	58.4	59.9	61.1

2010

Scores by Demographic	Score	Rank (out of varied totals)
Female	56.8	29 of 30
Male	58.0	29 of 30
40 and over	58.8	29 of 30
Under 40	51.4	30 of 30
Asian	61.1	29 of 30
Black or African-American	57.6	25 of 30
Hispanic or Latino	60.4	26 of 30
Multi-racial	44.1	28 of 30
White	58.2	28 of 30
American Indian or Native American	56.6	15 of 19

Scores by Demographic	2010	2009
Female	58.1	64.4
Male	59.7	59.7
40 and over	59.5	57.5
Under 40	53.2	59.0
Asian	58.3	61.7
Black or African-American	57.6	46.2
Hispanic or Latino	60.4	58.9
Multi-racial	47.7	59.2
White	60.3	49.9
American Indian or Native American	57.7	58.0

Previous Years

Scores by Demographic	2010	2009
Female	58.1	64.4
Male	59.7	59.7
40 and over	59.5	57.5
Under 40	53.2	59.0
Asian	58.3	61.7
Black or African-American	57.6	46.2
Hispanic or Latino	60.4	58.9
Multi-racial	47.7	59.2
White	60.3	49.9
American Indian or Native American	57.7	58.0

Staff/Manager Alignment

Score: -19

Less Aligned / Less Satisfied: Agencies in this group have Best Places Index scores that fall short of government-wide norms, as well as less-than-normal alignment between staff and managers on key workforce issues. These agencies should examine and understand the areas of high disconnect between staff and managers to ensure that managers understand staff issues and are prepared to support related agency changes efforts.

Trends

Index Scores	Best in Class Scores

	Show Large Agency High Performing Average Score Show Large Agency Average Score Show Large Agency Low Performing Average Score

Year	Department of Housing and Urban Development Index Score	Large Agency High Performing Average	Large Agency Average Index Score	Large Agency Low Performing Average
2003	56.5	65.0	60.8	55.9
2005	60.3	72.4	62.4	51.4
2007	57.2	71.8	61.7	50.6
2009	58.0	73.8	64.1	55.4
2010	57.1	78.6	66.5	57.6
2011	55.7	78.5	65.3	56.2

Comparative Data — Large Agency Averages

High Performing Average Scores	2003	2005	2007	2009	2010	2011
High Performing Average - Employee Skills	80.7	80.6	80.7	83.0	81.6	82.4
High Performing Average - Management	62.1	63.9	62.4	64.0	64.6	66.6
High Performing Average - Teamwork	71.6	76.5	75.9	77.6	73.3	75.0
High Performing Average - Leadership	54.9	59.7	59.4	61.7	63.9	66.3
High Performing Average - Rewards and Advancement	50.5	53.5	53.3	56.3	56.8	58.0
High Performing Average - Training and Development	63.7	68.2	66.7	68.8	69.6	70.9
High Performing Average - Support for Diversity	67.0	67.4	66.7	68.8	66.4	72.0
High Performing Average - Pay			71.3	71.7	75.2	73.2
High Performing Average - Family Friendly					54.9	53.6
High Performing Average - Work/Life Balance	69.5	70.0	69.5	69.4	68.1	70.4

Average Index Scores	2003	2005	2007	2009	2010	2011
Average for Employee Skills	78.1	77.4	77.5	78.9	78.1	78.1
Average for Management	58.1	56.8	56.1	57.8	56.6	57.5
Average for Teamwork	68.3	71.3	70.7	71.7	65.7	66.5
Average for Leadership	49.9	51.3	51.3	53.3	55.0	55.8
Average for Rewards and Advancement	44.4	44.7	45.1	46.8	47.5	47.2
Average for Training and Development	57.5	59.9	58.6	60.7	59.9	60.2
Average for Support for Diversity	61.3	59.1	58.3	60.7	57.5	59.3
Average for Pay			64.4	63.6	67.1	62.8
Average for Family Friendly					41.3	38.8
Average for Work/Life Balance	64.4	63.7	64.4	62.7	61.5	61.1

Low Performing Average Score	2003	2005	2007	2009	2010	2011
Low Performing Average - Employee Skills	74.9	73.3	72.8	75.7	73.7	73.7
Low Performing Average - Management	53.9	49.4	49.1	50.9	50.0	50.2
Low Performing Average - Teamwork	65.4	66.9	66.0	67.2	60.2	60.0
Low Performing Average - Leadership	46.3	43.6	43.4	46.5	48.5	49.0
Low Performing Average - Rewards and Advancement	39.3	36.6	36.6	40.1	40.8	38.8
Low Performing Average - Training and Development	51.4	50.3	49.0	53.4	49.8	51.0
Low Performing Average - Support for Diversity	57.6	52.5	51.1	54.4	51.2	51.2
Low Performing Average - Pay			56.6	56.2	58.3	56.1
Low Performing Average - Family Friendly					30.3	26.8
Low Performing Average - Work/Life Balance	59.7	56.3	59.7	55.6	55.3	53.8

Workforce Size and Trends

Number of Employees

1,640

The number of mission-criticial jobs the Department of Housing and Urban Development is expected to hire by the end of September 2012. Learn More at Where the Jobs Are 2009 »

Number of Employees in 2001: 9,660

Number of Employees in 2002: 9,745

Number of Employees in 2003: 10,105

Number of Employees in 2004: 9,789

Number of Employees in 2005: 9,622

Number of Employees in 2006: 9,415

Number of Employees in 2007: 9,239

Number of Employees in 2008: 9,448

Number of Employees in 2009: 9,150

Employees joined (2010): 737

Percentage joined (2010): 7.80%

Average joined (2005-2010): 557

Employees left (2010): 643

Percentage left (2010): 6.80%

Average left (2005-2010): 627

Rookie ratio (percentage of workforce with less than three years of service): 14.00%

More About the Agency

Headquartered in Washington, D.C.

Other Locations: Seattle, WA; Atlanta, GA; Ft. Worth, TX; San Francisco, CA; Denver, CO; Boston, MA; Philadelphia, PA; Kansas City, KS; Chicago, IL and New York, NY

http://www.hud.gov/

Demographics source: FedScope, OPM

The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.

Complete List of Agencies and Subcomponents