
Mission: To reduce the loss of life and property and protect the nation from all hazards, including natural disasters, acts of terrorism and other man-made disasters, by leading and supporting the Nation in a risk-based, comprehensive emergency management system of preparedness, protection, response, recovery and mitigation.
Department of Homeland Security - Score: 56.6
| Best in Class Scores | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|
| Employee Skills/Mission Match | 71.2 | 76.4 | 74.8 | 76.9 | ![]() |
| Strategic Management | 51.0 | 52.3 | 48.4 | 52.8 | ![]() |
| Teamwork | 58.6 | 68.1 | 63.0 | 66.1 | ![]() |
| Effective Leadership | 50.2 | 46.0 | 43.4 | 47.2 | ![]() |
| Performance Based Rewards and Advancement | 44.0 | 41.4 | 39.8 | 46.6 | ![]() |
| Training and Development | 50.9 | 53.3 | 48.5 | 56.3 | ![]() |
| Support for Diversity | 52.7 | 53.3 | 50.0 | 52.3 | ![]() |
| Pay | 69.8 | 63.1 | 58.9 | ![]() | ![]() |
| Family Friendly Culture and Benefits | 33.0 | ![]() | ![]() | ![]() | ![]() |
| Work/Life Balance | 55.3 | 58.6 | 54.3 | 58.8 | ![]() |
| Scores by Demographic | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|
| Female | 56.6 | ![]() | ![]() | ![]() | ![]() |
| Male | 57.1 | ![]() | ![]() | ![]() | ![]() |
| 40 and over | 57.2 | 49.9 | ![]() | ![]() | ![]() |
| Under 40 | 56.3 | 51.8 | ![]() | ![]() | ![]() |
| Asian | ![]() | ![]() | ![]() | ![]() | ![]() |
| Black or African-American | 66.2 | ![]() | ![]() | ![]() | ![]() |
| Hispanic or Latino | ![]() | 51.0 | ![]() | ![]() | ![]() |
| Multi-racial | ![]() | 51.6 | ![]() | ![]() | ![]() |
| White | 55.1 | 48.7 | ![]() | ![]() | ![]() |
| American Indian or Native American | ![]() | 54.6 | ![]() | ![]() | ![]() |
Score: 28
More Aligned / Less Satisfied: Agencies in this group have Best Places Index scores that fall short of government-wide norms, but greater-than-normal alignment between managers and staff on key workforce issues. Despite weaker Best Places index scores, managers who recognize staff concerns may be more apt to support agency changes and drive related improvements.
| Year | Department of Homeland Security Index Score | Subcomponent High Performing Average | Subcomponent Average Index Score | Subcomponent Low Performing Average |
|---|---|---|---|---|
| 2003 | 69.3 | 61.0 | 51.9 | |
| 2005 | 54.4 | 73.0 | 62.9 | 52.3 |
| 2007 | 47.5 | 73.8 | 61.9 | 49.0 |
| 2009 | 51.1 | 74.8 | 64.0 | 54.0 |
| 2010 | 55.9 | 76.7 | 65.6 | 54.4 |
| 2011 | 48.3 | 75.1 | 63.7 | 51.4 |
| High Performing Average Scores | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| High Performing Average - Employee Skills | 82.4 | 82.3 | 83.3 | 83.4 | 82.9 | 82.7 |
| High Performing Average - Management | 65.7 | 64.6 | 65.9 | 66.9 | 66.8 | 66.1 |
| High Performing Average - Teamwork | 73.7 | 77.2 | 78.7 | 79.1 | 74.9 | 74.5 |
| High Performing Average - Leadership | 64.6 | 69.5 | 70.7 | 71.3 | 66.5 | 65.9 |
| High Performing Average - Rewards and Advancement | 53.2 | 55.8 | 56.7 | 58.1 | 59.1 | 58.0 |
| High Performing Average - Training and Development | 67.7 | 70.5 | 71.3 | 72.0 | 72.8 | 71.4 |
| High Performing Average - Support for Diversity | 69.0 | 68.9 | 68.8 | 70.9 | 68.7 | 68.4 |
| High Performing Average - Pay | 81.9 | 83.1 | 78.5 | 73.7 | ||
| High Performing Average - Family Friendly | 55.5 | 52.6 | ||||
| High Performing Average - Work/Life Balance | 72.6 | 72.1 | 72.8 | 72.4 | 72.3 | 71.0 |
| Average Index Scores | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| Average for Employee Skills | 78.4 | 77.6 | 77.7 | 78.5 | 78.1 | 77.7 |
| Average for Management | 59.1 | 56.9 | 56.6 | 58.6 | 57.5 | 57.7 |
| Average for Teamwork | 67.8 | 71.1 | 70.8 | 72.1 | 66.3 | 66.4 |
| Average for Leadership | 50.2 | 53.0 | 52.9 | 54.8 | 56.6 | 56.4 |
| Average for Rewards and Advancement | 45.4 | 47.0 | 46.9 | 48.5 | 49.0 | 48.2 |
| Average for Training and Development | 58.4 | 61.0 | 59.8 | 61.8 | 61.1 | 60.4 |
| Average for Support for Diversity | 61.7 | 60.0 | 59.4 | 62.3 | 58.9 | 59.3 |
| Average for Pay | 64.6 | 64.4 | 67.9 | 62.8 | ||
| Average for Family Friendly | 41.0 | 37.5 | ||||
| Average for Work/Life Balance | 66.1 | 64.6 | 63.4 | 64.2 | 62.8 | 62.2 |
| Low Performing Average Score | 2003 | 2005 | 2007 | 2009 | 2010 | 2011 |
|---|---|---|---|---|---|---|
| Low Performing Average - Employee Skills | 73.6 | 72.0 | 71.1 | 72.9 | 72.0 | 71.8 |
| Low Performing Average - Management | 52.2 | 48.8 | 47.3 | 50.2 | 49.0 | 50.2 |
| Low Performing Average - Teamwork | 61.8 | 65.1 | 63.3 | 65.5 | 58.1 | 58.8 |
| Low Performing Average - Leadership | 38.9 | 38.2 | 36.9 | 39.7 | 47.6 | 47.9 |
| Low Performing Average - Rewards and Advancement | 37.7 | 38.0 | 36.3 | 39.3 | 39.9 | 39.5 |
| Low Performing Average - Training and Development | 50.3 | 51.0 | 48.1 | 52.4 | 50.1 | 49.2 |
| Low Performing Average - Support for Diversity | 54.7 | 51.5 | 49.8 | 53.1 | 50.1 | 51.2 |
| Low Performing Average - Pay | 45.7 | 43.1 | 57.2 | 52.4 | ||
| Low Performing Average - Family Friendly | 27.8 | 23.8 | ||||
| Low Performing Average - Work/Life Balance | 59.4 | 57.0 | 54.8 | 56.0 | 53.9 | 53.5 |
| Number of Employees | |
|---|---|
Number of Employees in 2001: 2,163
Number of Employees in 2002: 2,189
Number of Employees in 2003: 2,261
Number of Employees in 2004: 2,277
Number of Employees in 2005: 2,277
Number of Employees in 2006: 2,213
Number of Employees in 2007: 2,538
Number of Employees in 2008: 3,373
Number of Employees in 2009: 4,130
Employees joined (2010): 454
Percentage joined (2010): 10.20%
Average joined (2005-2010): 381
Employees left (2010): 275
Percentage left (2010): 6.20%
Average left (2005-2010): 239
Rookie ratio (percentage of workforce with less than three years of service): 20.20%
Headquartered in Washington, D.C.
Footnote: FEMA, an independent agency in 2003, ranked last out of 28 agencies.
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Demographics source: FedScope, OPM
The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.