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Agency Report
General Services Administration

Mission: To leverage the buying power of the federal government to acquire best value for taxpayers and federal customers.

http://www.gsa.gov

Subcomponents

Federal Acquisition Service (GSA) - Score: 71.9
Office of Governmentwide Policy (GSA) - Score: 56.5
Office of the Chief Financial Officer (GSA) - Score: 63.3
Office of the Chief Human Capital Officer (GSA) - Score: 54.3
Office of the Chief Information Officer (GSA) - Score: 60.7
Office of the Inspector General (GSA) - Score: 70.5
Public Buildings Service (GSA) - Score: 66.6

Scores and Rankings

• 2012
• Previous Years

	Score	Rank of 22
Index Score	67.4	9
Scores by Category	Score	Rank (out of varied totals)
Effective Leadership	57.5	8 of 20
Effective Leadership - Empowerment	53.1	5 of 20
Effective Leadership - Fairness	54.9	9 of 20
Effective Leadership - Senior Leaders	51.1	9 of 20
Effective Leadership - Supervisors	67.3	8 of 20
Employee Skills/Mission Match	78.3	9 of 20
Pay	63.5	5 of 20
Strategic Management	60.4	7 of 20
Teamwork	70.7	6 of 20
Training and Development	64.2	6 of 20
Work/Life Balance	67.7	8 of 20
Support for Diversity	58.5	11 of 21
Performance Based Rewards and Advancement	48.4	8 of 20
Alternative Work and Employee Support Programs	82.2	4 of 10
Index Scores by Demographic	Score	Rank (out of varied totals)
Female	71.7	3 of 19
Male	70.3	7 of 19
40 and over	68.8	7 of 19
Under 40	77.3	2 of 19
American Indian or Native American	69.5	1 of 3
Asian	70.9	5 of 16
Black or African-American	68.9	4 of 19
Hispanic or Latino	76.4	3 of 17
Multi-racial	58.3	6 of 11
Native Hawaiian or Other Pacific Islander	60.7	of 1
White	72.3	4 of 19
Employees with Disabilities	63.6	4 of 18
Veterans	68.6	6 of 19
Senior Executive Service (SES)	72.7	8 of 9

	2011	2010	2009	2007	2005	2003
Index Score	68.7	69.8	67.5	65.7	69.6	65.5
Scores by Category	2011	2010	2009	2007	2005	2003
Effective Leadership	59.5	59.2	56.7	56.2	59.0	56.1
Effective Leadership - Empowerment	53.3	56.0	55.0	55.2	57.8	55.8
Effective Leadership - Fairness	56.2	55.2	51.3	48.8	50.1	48.2
Effective Leadership - Senior Leaders	55.1	55.2	51.3	50.1	54.7	50.8
Effective Leadership - Supervisors	68.8	66.8	65.6	66.6	68.4	65.4
Employee Skills/Mission Match	77.9	78.4	78.0	77.7	79.3	79.1
Pay	66.8	74.7	66.6	69.6
Strategic Management	60.9	62.3	61.1	60.9	64.3	62.9
Teamwork	70.4	70.2	73.4	74.3	76.9	72.3
Training and Development	64.6	67.6	67.4	66.1	68.3	65.0
Work/Life Balance	67.4	67.8	67.0	67.9	71.0	70.6
Support for Diversity	59.9	60.7	62.7	60.7	62.6	61.0
Performance Based Rewards and Advancement	50.5	52.6	49.0	46.7	52.3	52.0
Alternative Work and Employee Support Programs	88.1
Index Scores by Demographic	2011	2010	2009	2007	2005	2003
Female	73.4	71.6	67.6
Male	72.1	72.2	67.3
40 and over	70.9	70.3	66.6
Under 40	78.4	79.0	70.4
American Indian or Native American			55.6
Asian	75.3	78.6	66.2
Black or African-American	71.6	70.8	67.2
Hispanic or Latino	81.5	69.7	69.4
Multi-racial	59.1	59.0	54.9
Native Hawaiian or Other Pacific Islander
White	72.5	72.7	68.7
Employees with Disabilities
Veterans
Senior Executive Service (SES)

Workforce Size and Trends

Number of Employees in 2001:  13,879

Number of Employees in 2002:  13,857

Number of Employees in 2003:  12,211

Number of Employees in 2004:  12,249

Number of Employees in 2005:  12,312

Number of Employees in 2006:  11,875

Number of Employees in 2007:  11,738

Number of Employees in 2008:  11,742

Number of Employees in 2009:  12,235

Number of Employees in 2010:  12,554

Number of Employees in 2011:  12,448

Employees joined (2011):  638

Percentage joined (2011):  5.10%

Average joined (2005-2011):  902

Employees left (2011):  729

Percentage left (2011):  5.90%

Average left (2005-2011):  756

Rookie ratio (percentage of workforce with less than three years of service):  12.20%

Demographics source: FedScope, U.S. Office of Personnel Management