#17 of 35

Federal Communications Commission

Mission: To regulate interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories.

Scores and Rankings

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Index Score	Score	Rank of 35
	67.2	17
Best in Class Scores	Score	Rank (out of varied totals)
Employee Skills/Mission Match	72.1	31 of 34
Strategic Management	54.0	28 of 34
Teamwork	68.8	12 of 34
Effective Leadership	58.5	13 of 34
Effective Leadership - Empowerment	50.9	18 of 34
Effective Leadership - Fairness	55.2	17 of 34
Effective Leadership - Leaders	54.6	15 of 34
Effective Leadership - Supervisors	67.9	19 of 34
Performance Based Rewards and Advancement	53.6	12 of 34
Training and Development	61.8	12 of 34
Support for Diversity	59.9	17 of 34
Pay	63.0	16 of 34
Family Friendly Culture and Benefits	36.1	21 of 34
Work/Life Balance	67.8	10 of 34

Index Score	2010	2009	2007	2005	2003
	68.0	55.0
Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	73.0	67.4
Strategic Management	53.0	53.3
Teamwork	68.7	68.1
Effective Leadership	58.9	45.7
Performance Based Rewards and Advancement	53.1	46.3
Training and Development	66.0	60.8
Support for Diversity	58.8	57.5
Pay	69.4	64.8
Family Friendly Culture and Benefits	42.5
Work/Life Balance	71.4	69.3

Previous Years

Best in Class Scores	2010	2009
Employee Skills/Mission Match	73.0	67.4
Strategic Management	53.0	53.3
Teamwork	68.7	68.1
Effective Leadership	58.9	45.7
Performance Based Rewards and Advancement	53.1	46.3
Training and Development	66.0	60.8
Support for Diversity	58.8	57.5
Pay	69.4	64.8
Family Friendly Culture and Benefits	42.5
Work/Life Balance	71.4	69.3

2010

Scores by Demographic	Score	Rank (out of varied totals)
Female	70.0	3 of 11
Male	70.0	8 of 12
40 and over	69.2	5 of 12
Under 40	75.2	2 of 11
Asian	77.7	1 of 5
Black or African-American	66.2	6 of 10
Hispanic or Latino	70.9	3 of 6
Multi-racial
White	72.1	4 of 11
American Indian or Native American

Scores by Demographic	2010	2009
Female	69.4
Male	70.3	64.8
40 and over	69.5	56.9
Under 40	74.5	52.9
Asian	78.3	69.8
Black or African-American	66.9
Hispanic or Latino	70.6	53.7
Multi-racial		53.7
White	72.2	61.3
American Indian or Native American		55.8

Previous Years

Scores by Demographic	2010	2009
Female	69.4
Male	70.3	64.8
40 and over	69.5	56.9
Under 40	74.5	52.9
Asian	78.3	69.8
Black or African-American	66.9
Hispanic or Latino	70.6	53.7
Multi-racial		53.7
White	72.2	61.3
American Indian or Native American		55.8

Staff/Manager Alignment

Score: 28

More Aligned / More Satisfied: This agency has Best Places Index scores that exceed government-wide norms, as well as greater-than-normal alignment between staff and managers on key workforce issues. These results suggest that an agency is well positioned to maintain and improve on current efforts and to recognize shared challenges in order to better address them.

Trends

Index Scores	Best in Class Scores

	Show Small Agency High Performing Average Score Show Small Agency Average Score Show Small Agency Low Performing Average Score

Year	Federal Communications Commission Index Score	Small Agency High Performing Average	Small Agency Average Index Score	Small Agency Low Performing Average
2003
2005		76.2	63.0	49.3
2007		77.2	62.4	43.7
2009	55.0	79.2	65.1	42.5
2010	68.0	84.8	68.8	50.3
2011	67.2	83.6	66.9	51.0

Comparative Data — Small Agency Averages

High Performing Average Scores	2005	2007	2009	2010	2011
High Performing Average - Employee Skills	84.8	85.1	85.2	85.2	86.2
High Performing Average - Management	68.9	68.7	73.5	71.6	73.7
High Performing Average - Teamwork	77.9	77.8	80.5	76.4	81.5
High Performing Average - Leadership	61.0	63.0	66.6	67.9	73.9
High Performing Average - Rewards and Advancement	56.1	58.6	62.7	61.5	65.0
High Performing Average - Training and Development	73.5	72.4	74.3	72.7	73.7
High Performing Average - Support for Diversity	68.4	68.4	70.9	67.0	70.8
High Performing Average - Pay		74.4	75.2	78.6	75.6
High Performing Average - Family Friendly				53.3	52.8
High Performing Average - Work/Life Balance	74.5	77.1	80.0	78.1	78.4

Average Index Scores	2005	2007	2009	2010	2011
Average for Employee Skills	74.0	77.6	78.8	78.7	78.2
Average for Management	59.8	58.8	60.6	60.6	60.8
Average for Teamwork	70.8	71.3	72.8	67.0	67.7
Average for Leadership	52.3	52.2	54.0	57.2	58.0
Average for Rewards and Advancement	47.8	48.7	50.3	51.8	50.8
Average for Training and Development	61.8	59.6	60.4	61.1	59.2
Average for Support for Diversity	58.1	58.0	61.3	57.6	59.5
Average for Pay		63.0	62.2	67.3	62.3
Average for Family Friendly				41.2	38.7
Average for Work/Life Balance	67.9	67.3	67.2	66.2	64.3

Low Performing Average Score	2005	2007	2009	2010	2011
Low Performing Average - Employee Skills	55.5	69.7	69.1	71.7	70.3
Low Performing Average - Management	50.9	45.3	42.7	48.3	50.3
Low Performing Average - Teamwork	63.5	62.5	61.2	54.4	56.9
Low Performing Average - Leadership	43.0	39.0	37.5	45.5	46.5
Low Performing Average - Rewards and Advancement	39.7	35.9	33.6	40.3	39.3
Low Performing Average - Training and Development	51.8	44.5	42.0	44.6	44.0
Low Performing Average - Support for Diversity	49.6	45.3	47.0	47.4	49.8
Low Performing Average - Pay		53.7	51.9	55.7	47.7
Low Performing Average - Family Friendly				25.8	24.3
Low Performing Average - Work/Life Balance	60.4	55.2	52.7	53.3	49.3

Workforce Size and Trends

Number of Employees

147

The number of mission-criticial jobs the Federal Communications Commission is expected to hire by the end of September 2012. Learn More at Where the Jobs Are 2009 »

Number of Employees in 2001: No data

Number of Employees in 2002: No data

Number of Employees in 2003: 1,935

Number of Employees in 2004: 1,855

Number of Employees in 2005: 1,768

Number of Employees in 2006: 1,741

Number of Employees in 2007: 1,709

Number of Employees in 2008: 1,708

Number of Employees in 2009: 1,705

Employees joined (2010): 43

Percentage joined (2010): 2.50%

Average joined (2005-2010): 62

Employees left (2010): 64

Percentage left (2010): 3.70%

Average left (2005-2010): 89

Rookie ratio (percentage of workforce with less than three years of service): 6.70%

More About the Agency

Headquartered in Washington, D.C.

Other Locations: The FCC's three Regional Offices, covering the Northeast, South Central, and Western regions of the nation are located in Chicago, IL, Kansas City, MO, and San Francisco, CA, respectively. The 16 District Offices are located in Atlanta, GA: Boston, MA; Chicago, IL; Columbia, MD; Dallas, TX; Denver, CO; Detroit, MI; Kansas City, MO; Los Angeles, CA; New Orleans, LA; New York, NY; Philadelphia, PA; San Diego, CA; San Francisco, CA; Seattle, WA; and Tampa, FL.

http://www.fcc.gov/

Demographics source: FedScope, OPM

The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.

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