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Office of Postsecondary Education (ED)

Mission: To formulate federal postsecondary education policy and administer programs that address critical national needs in support of our mission to increase access to quality postsecondary education.

Parent Agency

Department of Education - Score: 57.8

Scores and Rankings

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Index Score	Score	Rank of 241
	39.7	239
Best in Class Scores	Score	Rank (out of varied totals)
Employee Skills/Mission Match	67.1	228 of 229
Strategic Management	42.5	228 of 229
Teamwork	53.6	225 of 229
Effective Leadership	41.4	228 of 229
Effective Leadership - Empowerment	32.0	228 of 229
Effective Leadership - Fairness	35.7	228 of 229
Effective Leadership - Leaders	34.0	226 of 229
Effective Leadership - Supervisors	56.3	222 of 229
Performance Based Rewards and Advancement	35.3	225 of 229
Training and Development	45.6	224 of 229
Support for Diversity	43.3	228 of 229
Pay	60.6	146 of 229
Family Friendly Culture and Benefits	37.7	107 of 229
Work/Life Balance	49.5	226 of 229

Index Score	2010	2009	2007	2005	2003
	32.9	39.3	38.0	47.3
Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	67.1	72.1	70.9	70.7
Strategic Management	32.6	42.4	42.9	44.6
Teamwork	41.7	56.1	58.5	63.3
Effective Leadership	33.8	36.4	35.6	39.0
Performance Based Rewards and Advancement	27.0	31.2	28.2	37.5
Training and Development	41.9	49.7	49.4	50.1
Support for Diversity	37.0	41.3	37.0	50.0
Pay	62.1	56.9	63.6
Family Friendly Culture and Benefits	41.1
Work/Life Balance	49.6	56.3	57.0	52.3

Previous Years

Best in Class Scores	2010	2009	2007	2005
Employee Skills/Mission Match	67.1	72.1	70.9	70.7
Strategic Management	32.6	42.4	42.9	44.6
Teamwork	41.7	56.1	58.5	63.3
Effective Leadership	33.8	36.4	35.6	39.0
Performance Based Rewards and Advancement	27.0	31.2	28.2	37.5
Training and Development	41.9	49.7	49.4	50.1
Support for Diversity	37.0	41.3	37.0	50.0
Pay	62.1	56.9	63.6
Family Friendly Culture and Benefits	41.1
Work/Life Balance	49.6	56.3	57.0	52.3

2010

Scores by Demographic	Score	Rank (out of varied totals)
Female	41.5	226 of 228
Male	38.6	225 of 226
40 and over	44.8	225 of 228
Under 40	27.2	218 of 219
Asian
Black or African-American	40.5	202 of 204
Hispanic or Latino
Multi-racial
White	44.6	225 of 227
American Indian or Native American

Scores by Demographic	2010	2009
Female	29.3
Male	41.4
40 and over	34.5	39.7
Under 40		38.4
Asian
Black or African-American	32.6
Hispanic or Latino		43.3
Multi-racial		40.4
White	34.4
American Indian or Native American		36.8

Previous Years

Scores by Demographic	2010	2009
Female	29.3
Male	41.4
40 and over	34.5	39.7
Under 40		38.4
Asian
Black or African-American	32.6
Hispanic or Latino		43.3
Multi-racial		40.4
White	34.4
American Indian or Native American		36.8

Trends

Index Scores	Best in Class Scores

	Show Sub Agency High Performing Average Score Show Sub Agency Average Score Show Sub Agency Low Performing Average Score

Year	Department of Education Index Score	Subcomponent High Performing Average	Subcomponent Average Index Score	Subcomponent Low Performing Average
2003		69.3	61.0	51.9
2005	47.3	73.0	62.9	52.3
2007	38.0	73.8	61.9	49.0
2009	39.3	74.8	64.0	54.0
2010	32.9	76.7	65.6	54.4
2011	39.7	75.1	63.7	51.4

Comparative Data — Subcomponent Averages

High Performing Average Scores	2003	2005	2007	2009	2010	2011
High Performing Average - Employee Skills	82.4	82.3	83.3	83.4	82.9	82.7
High Performing Average - Management	65.7	64.6	65.9	66.9	66.8	66.1
High Performing Average - Teamwork	73.7	77.2	78.7	79.1	74.9	74.5
High Performing Average - Leadership	64.6	69.5	70.7	71.3	66.5	65.9
High Performing Average - Rewards and Advancement	53.2	55.8	56.7	58.1	59.1	58.0
High Performing Average - Training and Development	67.7	70.5	71.3	72.0	72.8	71.4
High Performing Average - Support for Diversity	69.0	68.9	68.8	70.9	68.7	68.4
High Performing Average - Pay			81.9	83.1	78.5	73.7
High Performing Average - Family Friendly					55.5	52.6
High Performing Average - Work/Life Balance	72.6	72.1	72.8	72.4	72.3	71.0

Average Index Scores	2003	2005	2007	2009	2010	2011
Average for Employee Skills	78.4	77.6	77.7	78.5	78.1	77.7
Average for Management	59.1	56.9	56.6	58.6	57.5	57.7
Average for Teamwork	67.8	71.1	70.8	72.1	66.3	66.4
Average for Leadership	50.2	53.0	52.9	54.8	56.6	56.4
Average for Rewards and Advancement	45.4	47.0	46.9	48.5	49.0	48.2
Average for Training and Development	58.4	61.0	59.8	61.8	61.1	60.4
Average for Support for Diversity	61.7	60.0	59.4	62.3	58.9	59.3
Average for Pay			64.6	64.4	67.9	62.8
Average for Family Friendly					41.0	37.5
Average for Work/Life Balance	66.1	64.6	63.4	64.2	62.8	62.2

Low Performing Average Score	2003	2005	2007	2009	2010	2011
Low Performing Average - Employee Skills	73.6	72.0	71.1	72.9	72.0	71.8
Low Performing Average - Management	52.2	48.8	47.3	50.2	49.0	50.2
Low Performing Average - Teamwork	61.8	65.1	63.3	65.5	58.1	58.8
Low Performing Average - Leadership	38.9	38.2	36.9	39.7	47.6	47.9
Low Performing Average - Rewards and Advancement	37.7	38.0	36.3	39.3	39.9	39.5
Low Performing Average - Training and Development	50.3	51.0	48.1	52.4	50.1	49.2
Low Performing Average - Support for Diversity	54.7	51.5	49.8	53.1	50.1	51.2
Low Performing Average - Pay			45.7	43.1	57.2	52.4
Low Performing Average - Family Friendly					27.8	23.8
Low Performing Average - Work/Life Balance	59.4	57.0	54.8	56.0	53.9	53.5

Workforce Size and Trends

Number of Employees

Number of Employees in 2001: 229

Number of Employees in 2002: 214

Number of Employees in 2003: 229

Number of Employees in 2004: 219

Number of Employees in 2005: 222

Number of Employees in 2006: 205

Number of Employees in 2007: 199

Number of Employees in 2008: 204

Number of Employees in 2009: 203

Employees joined (2010): 13

Percentage joined (2010): 6.40%

Average joined (2005-2010): 10

Employees left (2010): 15

Percentage left (2010): 7.40%

Average left (2005-2010): 16

Rookie ratio (percentage of workforce with less than three years of service): 9.40%

More About the Agency

Headquartered in Washington, D.C.

http://www.ed.gov/about/offices/list/ope/index.html

Demographics source: FedScope, OPM

The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.

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