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Department of Education

Mission: To promote student achievement and preparation for global competitiveness by fostering educational excellence and ensuring equal access. The Department of Education establishes policies on and manages the funds for federal financial aid programs, collects and disseminates data on America's schools and focuses national attention on educational issues.

Subcomponents

Federal Student Aid (ED) - Score: 54.8
Office for Civil Rights (ED) - Score: 58.8
Office of Elementary and Secondary Education (ED) - Score: 47.6
Office of Inspector General (ED) - Score: 71.8
Office of Postsecondary Education (ED) - Score: 39.7
Office of Special Education and Rehabilitative Services (ED) - Score: 58.7
Office of the Chief Financial Officer (ED) - Score: 56.1
All Other Components (ED) - Score: 61.7

Scores and Rankings

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Index Score	Score	Rank of 33
	57.8	29
Best in Class Scores	Score	Rank (out of varied totals)
Employee Skills/Mission Match	73.8	29 of 30
Strategic Management	57.1	14 of 30
Teamwork	65.7	14 of 30
Effective Leadership	52.8	19 of 30
Effective Leadership - Empowerment	43.0	25 of 30
Effective Leadership - Fairness	48.3	27 of 30
Effective Leadership - Leaders	48.3	18 of 30
Effective Leadership - Supervisors	64.4	17 of 30
Performance Based Rewards and Advancement	43.4	25 of 30
Training and Development	56.0	23 of 30
Support for Diversity	55.5	23 of 31
Pay	64.4	10 of 30
Family Friendly Culture and Benefits	42.8	9 of 30
Work/Life Balance	61.7	14 of 30

Index Score	2010	2009	2007	2005	2003
	57.3	56.4	52.1	54.0	53.8
Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	73.0	74.6	73.1	73.0	74.4
Strategic Management	52.3	57.1	52.3	53.3	53.6
Teamwork	62.0	71.0	67.3	67.4	66.0
Effective Leadership	51.4	48.8	45.6	46.9	46.5
Performance Based Rewards and Advancement	42.3	41.4	38.4	43.4	39.0
Training and Development	54.4	58.2	55.6	56.7	56.2
Support for Diversity	52.5	56.3	51.7	52.4	57.1
Pay	70.0	67.1	64.5
Family Friendly Culture and Benefits	48.1
Work/Life Balance	60.6	65.2	62.3	64.5	64.5

Previous Years

Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	73.0	74.6	73.1	73.0	74.4
Strategic Management	52.3	57.1	52.3	53.3	53.6
Teamwork	62.0	71.0	67.3	67.4	66.0
Effective Leadership	51.4	48.8	45.6	46.9	46.5
Performance Based Rewards and Advancement	42.3	41.4	38.4	43.4	39.0
Training and Development	54.4	58.2	55.6	56.7	56.2
Support for Diversity	52.5	56.3	51.7	52.4	57.1
Pay	70.0	67.1	64.5
Family Friendly Culture and Benefits	48.1
Work/Life Balance	60.6	65.2	62.3	64.5	64.5

2010

Scores by Demographic	Score	Rank (out of varied totals)
Female	58.0	27 of 30
Male	61.8	24 of 30
40 and over	59.7	24 of 30
Under 40	61.1	27 of 30
Asian	65.3	25 of 30
Black or African-American	57.1	27 of 30
Hispanic or Latino	67.7	12 of 30
Multi-racial	51.6	25 of 30
White	61.9	23 of 30
American Indian or Native American

Scores by Demographic	2010	2009
Female	56.1
Male	62.2	54.9
40 and over	58.9	55.8
Under 40	58.4	57.3
Asian	62.0	54.2
Black or African-American	55.8	45.2
Hispanic or Latino	60.9	59.1
Multi-racial	50.3	55.9
White	61.3	58.0
American Indian or Native American		54.8

Previous Years

Scores by Demographic	2010	2009
Female	56.1
Male	62.2	54.9
40 and over	58.9	55.8
Under 40	58.4	57.3
Asian	62.0	54.2
Black or African-American	55.8	45.2
Hispanic or Latino	60.9	59.1
Multi-racial	50.3	55.9
White	61.3	58.0
American Indian or Native American		54.8

Staff/Manager Alignment

Score: -31

Less Aligned / Less Satisfied: Agencies in this group have Best Places Index scores that fall short of government-wide norms, as well as less-than-normal alignment between staff and managers on key workforce issues. These agencies should examine and understand the areas of high disconnect between staff and managers to ensure that managers understand staff issues and are prepared to support related agency changes efforts.

Trends

Index Scores	Best in Class Scores

	Show Large Agency High Performing Average Score Show Large Agency Average Score Show Large Agency Low Performing Average Score

Year	Department of Education Index Score	Large Agency High Performing Average	Large Agency Average Index Score	Large Agency Low Performing Average
2003	53.8	65.0	60.8	55.9
2005	54.0	72.4	62.4	51.4
2007	52.1	71.8	61.7	50.6
2009	56.4	73.8	64.1	55.4
2010	57.3	78.6	66.5	57.6
2011	57.8	78.5	65.3	56.2

Comparative Data — Large Agency Averages

High Performing Average Scores	2003	2005	2007	2009	2010	2011
High Performing Average - Employee Skills	80.7	80.6	80.7	83.0	81.6	82.4
High Performing Average - Management	62.1	63.9	62.4	64.0	64.6	66.6
High Performing Average - Teamwork	71.6	76.5	75.9	77.6	73.3	75.0
High Performing Average - Leadership	54.9	59.7	59.4	61.7	63.9	66.3
High Performing Average - Rewards and Advancement	50.5	53.5	53.3	56.3	56.8	58.0
High Performing Average - Training and Development	63.7	68.2	66.7	68.8	69.6	70.9
High Performing Average - Support for Diversity	67.0	67.4	66.7	68.8	66.4	72.0
High Performing Average - Pay			71.3	71.7	75.2	73.2
High Performing Average - Family Friendly					54.9	53.6
High Performing Average - Work/Life Balance	69.5	70.0	69.5	69.4	68.1	70.4

Average Index Scores	2003	2005	2007	2009	2010	2011
Average for Employee Skills	78.1	77.4	77.5	78.9	78.1	78.1
Average for Management	58.1	56.8	56.1	57.8	56.6	57.5
Average for Teamwork	68.3	71.3	70.7	71.7	65.7	66.5
Average for Leadership	49.9	51.3	51.3	53.3	55.0	55.8
Average for Rewards and Advancement	44.4	44.7	45.1	46.8	47.5	47.2
Average for Training and Development	57.5	59.9	58.6	60.7	59.9	60.2
Average for Support for Diversity	61.3	59.1	58.3	60.7	57.5	59.3
Average for Pay			64.4	63.6	67.1	62.8
Average for Family Friendly					41.3	38.8
Average for Work/Life Balance	64.4	63.7	64.4	62.7	61.5	61.1

Low Performing Average Score	2003	2005	2007	2009	2010	2011
Low Performing Average - Employee Skills	74.9	73.3	72.8	75.7	73.7	73.7
Low Performing Average - Management	53.9	49.4	49.1	50.9	50.0	50.2
Low Performing Average - Teamwork	65.4	66.9	66.0	67.2	60.2	60.0
Low Performing Average - Leadership	46.3	43.6	43.4	46.5	48.5	49.0
Low Performing Average - Rewards and Advancement	39.3	36.6	36.6	40.1	40.8	38.8
Low Performing Average - Training and Development	51.4	50.3	49.0	53.4	49.8	51.0
Low Performing Average - Support for Diversity	57.6	52.5	51.1	54.4	51.2	51.2
Low Performing Average - Pay			56.6	56.2	58.3	56.1
Low Performing Average - Family Friendly					30.3	26.8
Low Performing Average - Work/Life Balance	59.7	56.3	59.7	55.6	55.3	53.8

Workforce Size and Trends

Number of Employees

407

The number of mission-criticial jobs the Department of Education is expected to hire by the end of September 2012. Learn More at Where the Jobs Are 2009 »

Number of Employees in 2001: 4,339

Number of Employees in 2002: 4,245

Number of Employees in 2003: 4,152

Number of Employees in 2004: 4,070

Number of Employees in 2005: 3,952

Number of Employees in 2006: 3,803

Number of Employees in 2007: 3,789

Number of Employees in 2008: 3,825

Number of Employees in 2009: 3,769

Employees joined (2010): 528

Percentage joined (2010): 13.20%

Average joined (2005-2010): 313

Employees left (2010): 291

Percentage left (2010): 7.30%

Average left (2005-2010): 315

Rookie ratio (percentage of workforce with less than three years of service): 13.90%

More About the Agency

Headquartered in Washington, D.C.

Other Locations: Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Dallas, TX; Kansas City, MO; Denver, CO; San Francisco, CA and Seattle, WA

http://www.ed.gov/index.jsp

Demographics source: FedScope, OPM

The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.

Complete List of Agencies and Subcomponents