Save as PDF

Agency Report
National Credit Union Administration

Mission: To charter and supervise federal credit unions and insure savings in federal and most state-chartered credit unions across the country.

http://www.ncua.gov/

Scores and Rankings

• 2012
• Previous Years

	Score	Rank of 22
Index Score	71.0	6
Scores by Category	Score	Rank (out of varied totals)
Effective Leadership	64.6	4 of 20
Effective Leadership - Empowerment	58.4	4 of 20
Effective Leadership - Fairness	64.0	3 of 20
Effective Leadership - Senior Leaders	58.9	4 of 20
Effective Leadership - Supervisors	73.7	3 of 20
Employee Skills/Mission Match	81.9	2 of 20
Pay	61.9	6 of 20
Strategic Management	65.0	4 of 20
Teamwork	75.2	4 of 20
Training and Development	68.0	4 of 20
Work/Life Balance	63.7	10 of 20
Support for Diversity	69.1	4 of 21
Performance Based Rewards and Advancement	56.9	4 of 20
Alternative Work and Employee Support Programs
Index Scores by Demographic	Score	Rank (out of varied totals)
Female	69.9	4 of 19
Male	74.9	3 of 19
40 and over	71.1	3 of 19
Under 40	77.0	3 of 19
American Indian or Native American
Asian	71.0	4 of 16
Black or African-American	75.5	2 of 19
Hispanic or Latino	81.0	1 of 17
Multi-racial
Native Hawaiian or Other Pacific Islander
White	73.3	3 of 19
Employees with Disabilities	56.2	7 of 18
Veterans	75.0	3 of 19
Senior Executive Service (SES)

	2011	2010	2009	2007	2005	2003
Index Score	68.1	67.3	60.1	67.5	68.5
Scores by Category	2011	2010	2009	2007	2005	2003
Effective Leadership	59.3	55.6	50.8	54.1	52.5
Effective Leadership - Empowerment	53.7	51.9	49.3	55.8	50.9
Effective Leadership - Fairness	58.2	54.0	46.7	43.0	45.5
Effective Leadership - Senior Leaders	51.6	45.2	36.1	44.7	43.7
Effective Leadership - Supervisors	70.3	68.6	68.2	68.2	65.7
Employee Skills/Mission Match	80.5	79.7	80.8	81.1	82.5
Pay	66.3	66.1	65.1	62.7
Strategic Management	62.1	62.4	63.5	65.8	69.7
Teamwork	72.6	70.8	76.3	76.8	77.9
Training and Development	66.0	65.7	67.6	69.5	71.7
Work/Life Balance	57.3	60.5	64.8	71.0	67.6
Support for Diversity	65.4	62.2	63.6	61.1	60.7
Performance Based Rewards and Advancement	53.9	51.7	46.6	51.4	49.6
Alternative Work and Employee Support Programs
Index Scores by Demographic	2011	2010	2009	2007	2005	2003
Female	69.2	68.2	62.0
Male	69.4	68.8	58.6
40 and over	67.2	66.2	58.2
Under 40	75.6	75.4	66.1
American Indian or Native American
Asian
Black or African-American	58.5	60.2	63.8
Hispanic or Latino
Multi-racial
Native Hawaiian or Other Pacific Islander
White	70.7	69.9	58.8
Employees with Disabilities
Veterans
Senior Executive Service (SES)

Workforce Size and Trends

Number of Employees in 2001:  881

Number of Employees in 2002:  893

Number of Employees in 2003:  871

Number of Employees in 2004:  854

Number of Employees in 2005:  850

Number of Employees in 2006:  869

Number of Employees in 2007:  883

Number of Employees in 2008:  917

Number of Employees in 2009:  988

Number of Employees in 2010:  1,051

Number of Employees in 2011:  1,151

Employees joined (2011):  171

Percentage joined (2011):  14.90%

Average joined (2005-2011):  119

Employees left (2011):  77

Percentage left (2011):  6.70%

Average left (2005-2011):  73

Rookie ratio (percentage of workforce with less than three years of service):  23.50%

Demographics source: FedScope, U.S. Office of Personnel Management