Scores by Category
Training and Development

The training and development category gauges the extent to which employees believe their development needs are assessed and appropriate training is offered, allowing them to do their jobs effectively and improve their skills. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	John C. Stennis Space Center (NASA)	82.2	79.2	3.00
2	Office of the Inspector General (Interior)	78.5	72.8	5.70
3	Office of the Inspector General (EPA)	77.8		0.00
4	George C. Marshall Space Flight Center (NASA)	76.6	78.3	-1.70
5	Office of the Inspector General (Treasury)	76.3	73.1	3.20
6	Office of General Counsel (EPA)	76.0		0.00
6	Lyndon B. Johnson Space Center (NASA)	76.0	75.8	0.20
8	Civil Division (DOJ)	75.3	74.2	1.10
9	Pretrial Services Agency (CSOSA)	75.0		0.00
10	John Glenn Research Center at Lewis Field (NASA)	74.8	70.5	4.30
11	Office of the Comptroller of the Currency (Treasury)	74.2	78.1	-3.90
11	Office of the Inspector General for Tax Administration (Treasury)	74.2	71.7	2.50
13	Field Operating Offices of Office of the Secretary of the Army (Army)	74.1	71.3	2.80
13	Goddard Space Flight Center (NASA)	74.1	74.7	-0.60
15	Economic Research Service (USDA)	73.8		0.00
16	Air Force Audit Agency (Air Force)	73.4		0.00
17	Office of the Inspector General (ED)	73.2	74.4	-1.20
17	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	73.2	71.6	1.60
19	Patent and Trademark Office (Commerce)	73.0	67.7	5.30
20	U.S. Army Acquisition Support Center (Army)	72.3	76.5	-4.20
21	Office of the Inspector General (GSA)	72.1		0.00
22	Langley Research Center (NASA)	71.9	71.4	0.50
23	Environment and Natural Resources Division (DOJ)	71.4	71.9	-0.50
24	Office of the Chief Financial Officer (ED)	71.3	63.1	8.20
25	Office of the Inspector General (DOJ)	70.9	70.8	0.10
26	Strategic Systems Programs Office (Navy)	70.2		0.00
27	Naval Special Warfare Command (Navy)	70.1		0.00
28	Federal Acquisition Service (GSA)	69.9	68.4	1.50
29	Office of the Inspector General (DOT)	69.8		0.00
30	Air Force Elements, U.S. Transportation Command (Air Force)	69.5		0.00
30	Office of Management (ED)	69.5		0.00
32	U.S. Army National Guard Units (Army)	69.4	68.4	1.00
33	Bureau of the Public Debt (Treasury)	69.0	75.0	-6.00
34	Civilian Career Training (Air Force)	68.8	66.2	2.60
35	Air Force Operational Test and Evaluation Center (Air Force)	68.7		0.00
35	Air Force Office of Special Investigations (Air Force)	68.7		0.00
35	Air National Guard Units (Air Force)	68.7	66.3	2.40
35	Bureau of Economic Analysis (Commerce)	68.7		0.00
39	Air Force Elements, U.S. Central Command (Air Force)	68.3		0.00
39	Tax Division (DOJ)	68.3	67.9	0.40
39	John F. Kennedy Space Center (NASA)	68.3	68.8	-0.50
42	Federal Highway Administration (DOT)	68.2	67.7	0.50
43	Defense Contract Audit Agency (DOD)	68.1	66.2	1.90
44	Missile Defense Agency (DOD)	67.5	69.5	-2.00
45	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	67.4	70.3	-2.90
46	Bureau of Labor Statistics (DOL)	67.1	62.6	4.50
46	Employee Services (OPM)	67.1	69.5	-2.40
48	Bonneville Power Administration (DOE)	66.7	61.7	5.00
49	U.S. Fish and Wildlife Service (Interior)	66.6	67.3	-0.70
50	Office of the Inspector General (VA)	66.4	69.8	-3.40
51	Air Force Legal Services Center (Air Force)	66.3		0.00
52	National Institute of Standards and Technology (Commerce)	65.9	66.7	-0.80
53	Ames Research Center (NASA)	65.8	66.2	-0.40
54	Office of Policy Development and Research (HUD)	65.7		0.00
54	Research and Innovative Technology Administration (DOT)	65.7		0.00
56	Air Force Special Operations Command (Air Force)	65.6	63.3	2.30
57	Headquarters (NASA)	65.4	62.3	3.10
58	Office of the Inspector General (DHS)	65.3	67.9	-2.60
59	Region 3 - Philadelphia (EPA)	65.1	67.9	-2.80
59	Office of Naval Research (Navy)	65.1	66.8	-1.70
61	U.S. Special Operations Command (Army)	65.0	61.4	3.60
62	Air Combat Command (Air Force)	64.7	61.4	3.30
63	Federal Law Enforcement Training Center (DHS)	64.6	63.6	1.00
64	Defense Logistics Agency (DOD)	64.5	64.1	0.40
64	Naval Education and Training Command (Navy)	64.5	65.5	-1.00
66	Defense Security Service (DOD)	64.4		0.00
66	Office of the Director (CSOSA)	64.4		0.00
66	National Institutes of Health (HHS)	64.4	65.1	-0.70
69	U.S. Air Force Academy (Air Force)	64.2	63.4	0.80
69	Headquarters and Support Elements (Air Force)	64.2		0.00
71	Food Safety and Inspection Service (USDA)	64.1	63.7	0.40
71	National Telecommunications and Information Administration (Commerce)	64.1		0.00
73	Headquarters - Air Force Reserve (Air Force)	64.0	64.3	-0.30
74	Centers for Disease Control and Prevention (HHS)	63.9	62.3	1.60
74	HR Solutions (OPM)	63.9	65.2	-1.30
76	Air Mobility Command (Air Force)	63.7	59.9	3.80
76	Office of Solid Waste and Emergency Response (EPA)	63.7	63.8	-0.10
78	Federal Railroad Administration (DOT)	63.6		0.00
79	Region 7 - Kansas City (EPA)	63.5	61.1	2.40
79	Military Sealift Command (Navy)	63.5	63.2	0.30
81	Office of General Counsel (HUD)	63.4		0.00
81	Office of Field Policy and Management (HUD)	63.4		0.00
83	Dryden Flight Research Center (NASA)	63.3	67.2	-3.90
84	Natural Resources Conservation Service (USDA)	63.2	63.8	-0.60
85	U.S. Mint (Treasury)	63.0	64.7	-1.70
86	Global Strike Command (Air Force)	62.9	62.7	0.20
87	Defense Information Systems Agency (DOD)	62.6	65.7	-3.10
87	Drug Enforcement Administration (DOJ)	62.6	66.1	-3.50
89	Defense Contract Management Agency (DOD)	62.5	60.2	2.30
89	Food and Drug Administration (HHS)	62.5	60.7	1.80
89	Federal Motor Carrier Safety Administration (DOT)	62.5		0.00
92	U.S. Army Corps of Engineers (Army)	62.4	65.1	-2.70
92	U.S. Geological Survey (Interior)	62.4	62.1	0.30
94	Air Force Manpower Agency (Air Force)	62.3		0.00
94	Financial Crimes Enforcement Network (Treasury)	62.3	61.0	1.30
96	Naval Air Systems Command (Navy)	62.2	62.1	0.10
97	Air Education and Training Command (Air Force)	62.1	60.9	1.20
97	U.S. Army Materiel Command (Army)	62.1	64.0	-1.90
99	U.S. Army Forces Command (Army)	61.9	60.7	1.20
99	National Cemetery Administration (VA)	61.9	64.3	-2.40
101	Air Force Elements, U.S. Strategic Command (Air Force)	61.8		0.00
101	Office of Administration and Resources Management (EPA)	61.8	61.3	0.50
103	Naval Sea Systems Command (Navy)	61.6	64.4	-2.80
103	U.S. Pacific Fleet - Commander In Chief (Navy)	61.6	57.2	4.40
105	Air Weather Service (Air Force)	61.5		0.00
105	U.S. Army South Command (Army)	61.5		0.00
107	Bureau of the Census (Commerce)	61.4	63.6	-2.20
108	U.S. Army Training and Doctrine Command (Army)	61.3	62.4	-1.10
108	Office of the Chief Financial Officer (GSA)	61.3	62.5	-1.20
108	Federal Aviation Administration (DOT)	61.3	57.4	3.90
108	Internal Revenue Service (Treasury)	61.3	61.9	-0.60
108	Bureau of Engraving and Printing (Treasury)	61.3	61.0	0.30
113	Office of Research and Development (EPA)	61.2	61.6	-0.40
113	Region 4 - Atlanta (EPA)	61.2	62.0	-0.80
113	Pipeline and Hazardous Materials Safety Administration (DOT)	61.2		0.00
116	Air Force Elements, U.S. Northern Command (Air Force)	61.1		0.00
116	Federal Bureau of Investigation (DOJ)	61.1	65.7	-4.60
116	Public Buildings Service (GSA)	61.1	61.8	-0.70
119	Air Force Elements, U.S. Special Operations Command (Air Force)	61.0		0.00
119	U.S. Army War College (Army)	61.0		0.00
119	Assistant for Administration - Under Secretary of the Navy (Navy)	61.0	63.7	-2.70
122	Bureau of Naval Personnel (Navy)	60.9	59.7	1.20
123	Space and Naval Warfare Systems Command (Navy)	60.8	63.7	-2.90
124	Civil Rights Division (DOJ)	60.6	58.7	1.90
125	U.S. Atlantic Fleet - Commander In Chief (Navy)	60.5	59.2	1.30
126	Air Force Materiel Command (Air Force)	60.4	61.2	-0.80
126	Power Marketing Administrations (DOE)	60.4	62.3	-1.90
126	Office of Surface Mining (Interior)	60.4	63.5	-3.10
126	Naval Medical Command (Navy)	60.4	62.5	-2.10
126	Naval Supply Systems Command (Navy)	60.4	61.0	-0.60
131	Marketing and Regulatory Programs (USDA)	60.3	59.5	0.80
132	Office of the Chief of the National Guard Bureau (Army)	60.1		0.00
133	Region 9 - San Francisco (EPA)	60.0	58.9	1.10
133	Veterans Health Administration (VA)	60.0	61.6	-1.60
135	Naval Reserve Force (Navy)	59.9		0.00
136	U.S. Army, Europe (DOT)	59.7		0.00
136	Naval Facilities Engineering Command (Navy)	59.7	63.6	-3.90
138	Agricultural Research Service (USDA)	59.6	58.9	0.70
139	Office of the Solicitor (DOL)	59.4		0.00
139	Office of the Administrator (EPA)	59.4	57.5	1.90
141	Navy Systems Management Activity (Navy)	59.3		0.00
142	U.S. Army Criminal Investigation Command (Army)	59.2		0.00
142	United States Coast Guard (DHS)	59.2	58.5	0.70
144	Headquarters Air Intelligence Agency (Air Force)	59.1	55.8	3.30
144	U.S. Army Medical Command (Army)	59.1	62.1	-3.00
144	Federal Transit Administration (DOT)	59.1		0.00
144	Central Office (VA)	59.1	59.9	-0.80
148	TRICARE Management Activity (DOD)	59.0	61.5	-2.50
149	Marine Corps (Navy)	58.9	61.0	-2.10
150	Financial Management Service (Treasury)	58.8	62.6	-3.80
151	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	58.7	61.9	-3.20
152	Risk Management Agency (USDA)	58.5	49.6	8.90
152	Naval Intelligence Command (Navy)	58.5	56.1	2.40
154	Centers for Medicare and Medicaid Services (HHS)	58.4	52.1	6.30
155	Office of the Inspector General (USDA)	58.3	64.1	-5.80
155	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)	58.3		0.00
155	U.S. Military Entrance Processing Command (Army)	58.3	56.1	2.20
155	Health Resources and Services Administration (HHS)	58.3	57.4	0.90
155	Federal Investigative Service (OPM)	58.3	61.8	-3.50
160	Air Force District of Washington (Air Force)	58.2		0.00
160	Bureau of Prisons/Federal Prison System (DOJ)	58.2	60.1	-1.90
160	International Broadcasting Bureau (BBG)	58.2		0.00
163	U.S. Air Forces, Europe (Air Force)	58.1	60.6	-2.50
163	U.S. Army Reserve Command (Army)	58.1	54.4	3.70
163	Office of Governmentwide Policy (GSA)	58.1		0.00
166	Office of the Secretary (Commerce)	58.0		0.00
166	National Nuclear Security Administration (DOE)	58.0	60.0	-2.00
168	Air Force Personnel Center (Air Force)	57.9		0.00
168	Wage and Hour Division (DOL)	57.9	58.4	-0.50
168	Region 6 - Dallas (EPA)	57.9	61.0	-3.10
168	Citizenship and Immigration Services (DHS)	57.9	55.1	2.80
168	Office of the Chief Financial Officer (HUD)	57.9		0.00
173	Region 8 - Denver (EPA)	57.8	60.5	-2.70
174	Space Command (Air Force)	57.7	58.6	-0.90
174	Office of the Secretary (DOD)	57.7	56.2	1.50
176	Executive Office for Immigration Review (DOJ)	57.6	60.9	-3.30
177	U.S. Army, Pacific (Army)	57.4		0.00
177	Employee Benefits Security Administration (DOL)	57.4	53.0	4.40
177	Office of the Under Secretary for Science and Technology (DHS)	57.4	58.7	-1.30
177	Bureau of Reclamation (Interior)	57.4	59.6	-2.20
181	Bureau of Ocean Energy Management (Interior)	57.3		0.00
181	Retirement Services (OPM)	57.3		0.00
183	U.S. Army Test and Evaluation Command (Army)	57.2	59.2	-2.00
184	Management Directorate (DHS)	57.1		0.00
185	Air Force Elements, Other Than Europe (Air Force)	57.0		0.00
185	Office of the Secretary (HHS)	57.0	57.9	-0.90
187	Office of the Chief Human Capital Officer (GSA)	56.9		0.00
188	Air National Guard Support Center (Air Force)	56.7		0.00
188	Office of the Secretary of the Army (Army)	56.7		0.00
188	U.S. Army Accessions Command (Army)	56.7	56.4	0.30
191	National Oceanic and Atmospheric Administration (Commerce)	56.6	58.4	-1.80
191	Office of the Secretary of the Interior (Interior)	56.6	58.9	-2.30
193	Office of Water (EPA)	56.3	59.8	-3.50
193	Bureau of Land Management (Interior)	56.3	54.6	1.70
195	Region 1 - Boston (EPA)	56.2	57.5	-1.30
195	Office of the Chief Information Officer (GSA)	56.2		0.00
197	Defense Commissary Agency (DOD)	56.1	56.7	-0.60
198	Immediate Office of the Chief-of-Staff of the Army (Army)	56.0	57.7	-1.70
199	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	55.9		0.00
200	Region 5 - Chicago (EPA)	55.8	57.3	-1.50
201	Air National Guard Units (Mobilization) (Title 5) (Air Force)	55.7		0.00
201	U.S. Marshals Service (DOJ)	55.7	59.1	-3.40
201	Office of the Chief Financial Officer (EPA)	55.7		0.00
204	Agency for Healthcare Research and Quality (HHS)	55.5	55.8	-0.30
205	U.S. Military Academy (Army)	55.4		0.00
206	Bureau of Safety and Environmental Enforcement (Interior)	55.3		0.00
207	Forest Service (USDA)	55.2	60.2	-5.00
207	National Highway Traffic Safety Administration (DOT)	55.2		0.00
209	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	55.1	58.2	-3.10
210	Pacific Air Forces (Air Force)	55.0	57.7	-2.70
210	U.S. Army Installation Management Agency (Army)	55.0	55.0	0.00
210	Immediate Office of the Chief of Naval Operations (Navy)	55.0	56.8	-1.80
210	Departmental Offices (Treasury)	55.0	54.4	0.60
214	National Agricultural Statistics Service (USDA)	54.8	65.6	-10.80
214	Food and Nutrition Service (USDA)	54.8	54.6	0.20
214	Defense Threat Reduction Agency (DOD)	54.8		0.00
217	Air Force Center for Environmental Excellence (Air Force)	54.7		0.00
217	Defense Media Activity (DOD)	54.7		0.00
217	Washington Headquarters Services - Serviced (DOD)	54.7		0.00
217	Justice Management Division (DOJ)	54.7	58.2	-3.50
221	Air Force Technical Applications Center (Air Force)	54.6		0.00
222	U.S. Trustees Program (DOJ)	54.5	51.2	3.30
222	Antitrust Division (DOJ)	54.5	60.3	-5.80
222	Commander - Navy Installations (Navy)	54.5	55.1	-0.60
225	U.S. Army Intelligence and Security Command (Army)	54.4	56.2	-1.80
225	Joint Activities (Army)	54.4	57.6	-3.20
225	Office of Air and Radiation (EPA)	54.4	56.5	-2.10
228	Departmental Administration (USDA)	54.3	53.6	0.70
228	Bureau of Industry and Security (Commerce)	54.3		0.00
228	Defense Finance and Accounting Service (DOD)	54.3	59.3	-5.00
231	Region 10 - Seattle (EPA)	54.1	58.5	-4.40
231	Maritime Administration (DOT)	54.1		0.00
233	Federal Student Aid (ED)	54.0	53.0	1.00
234	Federal Emergency Management Agency (DHS)	53.8	48.1	5.70
235	U.S. Army Netcom/9th Army Signal Command (Army)	53.7	51.7	2.00
236	Office of the Secretary (DOT)	53.6		0.00
237	U.S. Army Military District of Washington (Army)	53.5		0.00
238	Office for Civil Rights (ED)	53.2	53.1	0.10
238	Secret Service (DHS)	53.2	58.0	-4.80
240	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	52.8		0.00
240	Veterans Benefits Administration (VA)	52.8	58.7	-5.90
242	Office of Environmental Information (EPA)	52.5		0.00
242	Indian Health Service (HHS)	52.5	52.2	0.30
244	Customs and Border Protection (DHS)	52.2	56.1	-3.90
245	Mine Safety and Health Administration (DOL)	52.1	52.1	0.00
246	Region 2 - New York (EPA)	51.9	55.7	-3.80
247	Office of Justice Programs (DOJ)	51.8	52.3	-0.50
247	Office of Chemical Safety and Pollution Prevention (EPA)	51.8		0.00
249	Transportation Security Administration (DHS)	51.4	52.8	-1.40
250	Office of the Secretary (DHS)	51.2		0.00
251	Occupational Safety and Health Administration (DOL)	51.1	50.2	0.90
252	Criminal Division (DOJ)	51.0	60.0	-9.00
252	Office of the Chief Human Capital Officer (HUD)	51.0		0.00
254	National Park Service (Interior)	50.9	50.9	0.00
254	Office of the Chief Information Officer (OPM)	50.9		0.00
256	Air Force Personnel Operations Agency (Air Force)	50.7		0.00
256	Office of Enforcement Compliance Assurance (EPA)	50.7	57.5	-6.80
256	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	50.7		0.00
259	Office of Chief Information Officer (HUD)	50.5		0.00
260	Defense Human Resources Activity (DOD)	50.3		0.00
261	Office of the Solicitor (Interior)	50.1	50.8	-0.70
262	Office of Special Education and Rehabilitative Services (ED)	49.9	55.1	-5.20
263	Office of Elementary and Secondary Education (ED)	49.7	45.0	4.70
264	Office of the Inspector General (DOL)	49.6		0.00
265	Substance Abuse and Mental Health Services Administration (HHS)	49.3	52.5	-3.20
266	Veterans Employment and Training Services (DOL)	49.2		0.00
267	Intelligence and Analysis (DHS)	48.8		0.00
268	Office of Labor-Management Standards (DOL)	48.6	51.0	-2.40
268	Office of Community Planning and Development (HUD)	48.6		0.00
270	Office of Workers' Compensation Programs (DOL)	48.5	48.7	-0.20
270	Bureau of Indian Affairs (Interior)	48.5	53.7	-5.20
272	Department of Defense Education Activity (DOD)	48.2	48.7	-0.50
272	National Defense University (DOD)	48.2		0.00
274	Administration for Children and Families (HHS)	47.0	46.1	0.90
275	Office of the Assistant Secretary for Administration and Management (DOL)	46.9	52.0	-5.10
276	Farm Service Agency (USDA)	46.7	47.9	-1.20
277	Office of Fair Housing and Equal Opportunity (HUD)	46.5		0.00
278	International Trade Administration (Commerce)	46.2	46.5	-0.30
279	Rural Development (USDA)	46.1		0.00
279	Employment and Training Administration (DOL)	46.1	39.7	6.40
281	Voice of America (BBG)	45.9		0.00
282	Foreign Agricultural Service (USDA)	45.5	42.8	2.70
282	Office of Public and Indian Housing (HUD)	45.5		0.00
284	Office of Postsecondary Education (ED)	44.8	45.6	-0.80
285	National Protection and Programs Directorate (DHS)	44.3		0.00
286	Office of the Inspector General (Commerce)	44.1		0.00
287	Immigration and Customs Enforcement (DHS)	43.3	48.3	-5.00
288	Economic Development Administration (Commerce)	39.7		0.00
289	Office of Federal Contract Compliance Programs (DOL)	38.0	38.3	-0.30
290	Office of General Counsel (USDA)	35.2		0.00
	U.S. Army Audit Agency (Army)			0.00
	Office of the Inspector General (DOD)		63.3	0.00

No Data No Change