Scores by Effective Leadership - Senior Leaders

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The Leadership - Leaders category measures the level of respect employees have for senior leaders, satisfaction with the amount of information provided by management, and perceptions about senior leaders' honesty, integrity and ability to motivate employees.

• Large Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2011	2010	% Change
1	Civil Division (DOJ)	72.2	73.0	-1.10
2	Office of Inspector General (Treasury)	70.8	73.7	-3.90
3	Employee Services (OPM)	69.7	64.6	7.90
4	Administration On Aging (HHS)	69.6	63.7	9.10
5	Environment and Natural Resources Division (DOJ)	68.4	78.8	-13.20
6	John C. Stennis Space Center (NASA)	67.6	66.2	2.00
7	Lyndon B. Johnson Space Center (NASA)	67.5	69.0	-2.10
8	Tax Division (DOJ)	66.9	64.6	3.60
9	Office of the Comptroller of the Currency (Treasury)	66.7	65.4	1.90
10	Federal Highway Administration (DOT)	65.8	63.1	4.20
11	Goddard Space Flight Center (NASA)	65.3	65.1	0.20
12	Civilian Career Training (Air Force)	65.0		0.00
13	Langley Research Center (NASA)	64.1	61.8	3.80
14	Field Operating Offices of Office of the Secretary of the Army (Army)	63.8	64.9	-1.60
15	George C. Marshall Space Flight Center (NASA)	63.1	68.0	-7.20
16	John F. Kennedy Space Center (NASA)	62.9	63.2	-0.50
17	U.S. Army Acquisition Support Center (Army)	62.8	61.8	1.70
18	Naval Education and Training Command (Navy)	62.0	59.9	3.40
19	All Other Components (Navy)	61.7	62.0	-0.60
20	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	61.4	64.6	-5.00
21	Dryden Flight Research Center (NASA)	61.1	64.6	-5.40
22	Office of the Inspector General (DOJ)	60.9	57.3	6.30
23	Office of the Inspector General (OPM)	60.8	58.6	3.70
24	Immediate Office of the Chief-of-Staff of the Army (Army)	60.6	60.3	0.60
25	U.S. Special Operations Command (Army)	60.4	60.5	-0.20
26	Air Force Special Operations Command (Air Force)	60.1	61.5	-2.40
27	Office of the Inspector General for Tax Administration (Treasury)	60.0	54.5	10.10
28	Bureau of the Public Debt (Treasury)	59.8	61.7	-3.10
29	U.S. Air Forces, Europe (Air Force)	59.7	58.9	1.40
30	U.S. Army Forces Command (Army)	59.6	58.7	1.50
30	Joint Activities (Army)	59.6	57.7	3.30
32	Region 3 - Philadelphia (EPA)	59.3	56.6	4.80
33	Patent and Trademark Office (Commerce)	59.1	52.9	11.70
33	All Other Components (OPM)	59.1	54.4	8.80
35	Office of Inspector General (ED)	58.3	66.6	-12.50
35	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	58.3	54.5	7.00
37	Office of the Chief Financial Officer (ED)	57.8	55.1	5.00
37	Office of Inspector General (VA)	57.8		0.00
39	Office of Naval Research (Navy)	57.6	56.2	2.50
40	Office of the Secretary of Defense	57.4	59.9	-4.20
41	Headquarters (NASA)	56.9	61.0	-6.70
42	Health Resources and Services Administration (HHS)	56.8	55.1	3.10
43	U.S. Army Training and Doctrine Command (Army)	56.5	54.9	2.80
43	Drug Enforcement Administration (DOJ)	56.5	54.6	3.50
45	United States Coast Guard (DHS)	56.4	57.8	-2.30
46	Office of the Inspector General (DHS)	56.1	61.5	-8.70
47	All Other Components (DOJ)	55.9	58.7	-4.70
47	All Other Components (GSA)	55.9	57.2	-2.30
49	Global Strike Command (Air Force)	55.6		0.00
50	All Other Components (Air Force)	55.5	55.9	-0.70
50	National Cemetery Administration (VA)	55.5	57.7	-3.90
52	Civil Rights Division (DOJ)	55.3	57.5	-3.80
52	Federal Acquisition Service (GSA)	55.3	53.8	2.70
52	National Institutes of Health (HHS)	55.3	55.6	-0.60
55	Public Buildings Service (GSA)	55.2	56.0	-1.40
56	Criminal Division (DOJ)	55.0	52.4	4.90
57	U.S. Army Contracting Agency (Army)	54.6	57.1	-4.30
58	U.S. Army National Guard Units (Army)	54.4	60.3	-9.80
59	U.S. Army Medical Command (Army)	54.3	47.5	14.40
59	U.S. Marshals Service (DOJ)	54.3	52.6	3.30
61	Justice Management Division (DOJ)	54.2	56.7	-4.30
62	Pacific Air Forces (Air Force)	54.1	55.8	-3.00
62	Defense Information Systems Agency (DOD)	54.1	53.3	1.70
62	Federal Investigative Service (OPM)	54.1	49.9	8.50
65	All Other Components (Army)	54.0	55.2	-2.10
66	U.S. Army Corps of Engineers (Army)	53.9	54.1	-0.20
66	All Other Components (ED)	53.9	53.8	0.30
68	Immediate Office of the Commander in Chief of the U.S. Army (Army)	53.8	48.7	10.60
69	Assistant for Administration - Under Secretary of the Navy (Navy)	53.7	48.8	9.90
70	Wage and Hour Division (DOL)	53.6		0.00
70	Naval Sea Systems Command (Navy)	53.6	50.5	6.10
72	Office of the Inspector General (Interior)	53.5	52.7	1.50
72	John Glenn Research Center at Lewis Field (NASA)	53.5	51.9	3.20
72	All Other Components (DOT)	53.5	51.3	4.30
75	U.S. Air Force Academy (Air Force)	53.4	57.0	-6.30
75	Air Combat Command (Air Force)	53.4	54.0	-1.20
75	Office of Water (EPA)	53.4	55.9	-4.40
78	Immediate Office of the Chief of Naval Operations (Navy)	53.2	50.6	5.20
79	Naval Medical Command (Navy)	53.1	53.3	-0.40
80	Executive Office for Immigration Review (DOJ)	52.9	47.1	12.20
80	Bureau of Labor Statistics (DOL)	52.9	54.7	-3.30
82	Office of Justice Programs (DOJ)	52.8	49.6	6.30
83	Bureau of Naval Personnel (Navy)	52.5	53.4	-1.70
84	U.S. Army Accessions Command (Army)	52.3	53.6	-2.50
85	National Institute of Standards and Technology (Commerce)	52.2	54.8	-4.90
85	Agency for Healthcare Research and Quality (HHS)	52.2	51.9	0.60
85	Naval Air Systems Command (Navy)	52.2	49.7	4.90
88	Region 1 - Boston (EPA)	52.1	51.8	0.50
88	Region 2 - New York (EPA)	52.1	51.2	1.60
90	Air Mobility Command (Air Force)	52.0	57.8	-10.10
90	OGC - OIG - CFO - Offices of International Affairs and Environmental Information (EPA)	52.0	49.0	6.00
90	Ames Research Center (NASA)	52.0	49.6	4.70
93	Space Command (Air Force)	51.9	51.3	1.10
93	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	51.9	53.7	-3.30
93	Bureau of the Census (Commerce)	51.9	54.5	-4.80
93	Washington Headquarters Services (DOD)	51.9	50.1	3.50
97	Office of Air and Radiation (EPA)	51.8	49.3	5.00
97	Internal Revenue Service (Treasury)	51.8	49.0	5.80
99	Food and Drug Administration (HHS)	51.7	49.8	3.70
100	All Other Components (Commerce)	51.6	49.3	4.60
100	U.S. Trustees Program (DOJ)	51.6	51.4	0.50
102	Space and Naval Warfare Systems Command (Navy)	51.5	55.7	-7.60
103	Air Education and Training Command (Air Force)	51.4	54.2	-5.00
	All Department of Defense	51.4	51.8	-0.70
103	Defense Contract Audit Agency (DOD)	51.4	47.3	8.50
103	Office of the Administrator (EPA)	51.4	53.9	-4.70
106	Office of the Secretary of the Interior (Interior)	51.2	47.2	8.50
106	Military Sealift Command (Navy)	51.2	52.4	-2.30
106	Office of Thrift Supervision (Treasury)	51.2	64.0	-20.10
106	Financial Management Service (Treasury)	51.2	54.0	-5.10
110	Food Safety and Inspection Service (USDA)	51.1	48.6	5.00
111	Naval Supply Systems Command (Navy)	50.9	52.9	-3.80
112	U.S. Army Materiel Command (Army)	50.8	52.0	-2.20
112	Region 6 - Dallas (EPA)	50.8	48.9	4.00
112	Naval Facilities Engineering Command (Navy)	50.8	50.9	-0.30
112	U.S. Mint (Treasury)	50.8	35.9	41.50
116	Office of the Chief Financial Officer (GSA)	50.6	50.1	0.90
117	Centers for Medicare and Medicaid Services (HHS)	50.5	44.3	13.90
118	U.S. Pacific Fleet - Commander In Chief (Navy)	50.4	48.1	4.80
119	Office of the Inspector General (USDA)	50.1	48.7	2.90
119	Defense Logistics Agency (DOD)	50.1	54.2	-7.60
119	HR Solutions (OPM)	50.1	50.0	0.10
122	Combined Research - Education - Economic Services (USDA)	49.9	47.7	4.60
123	Departmental Offices (Treasury)	49.8	51.9	-4.10
124	Region 8 - Denver (EPA)	49.7	46.1	7.80
125	Marine Corps (Navy)	49.6	51.0	-2.70
126	Region 9 - San Francisco (EPA)	49.5	51.3	-3.60
127	All Other Components (DOD)	49.4	47.6	3.60
127	Office of Administration and Resources Management (EPA)	49.4	53.5	-7.60
129	Food and Nutrition Service (USDA)	49.3	47.6	3.40
130	Missile Defense Agency (DOD)	49.2	44.4	10.90
130	Federal Bureau of Investigation (DOJ)	49.2	48.2	1.90
132	Defense Finance and Accounting Service (DOD)	49.1	49.4	-0.70
132	Bureau of Prisons/Federal Prison System (DOJ)	49.1	47.5	3.30
132	Central Office (VA)	49.1		0.00
135	Secret Service (DHS)	49.0	44.7	9.50
135	U.S. Atlantic Fleet - Commander In Chief (Navy)	49.0	49.6	-1.20
137	All Other Components (EPA)	48.9	42.8	14.10
137	Centers for Disease Control and Prevention (HHS)	48.9	49.8	-1.80
139	Air Force Materiel Command (Air Force)	48.8	51.0	-4.20
139	Natural Resources Conservation Service (USDA)	48.8	46.2	5.50
139	U.S. Army Netcom/9th Army Signal Command (Army)	48.8	45.4	7.50
142	Air National Guard Units (Air Force)	48.4	52.7	-8.30
142	Office of Solid Waste and Emergency Response (EPA)	48.4	50.9	-4.90
144	National Agricultural Statistics Service (USDA)	48.3	55.4	-12.70
145	Headquarters - Air Force Reserve (Air Force)	48.2	49.2	-2.00
145	All Other Components (DOL)	48.2	50.5	-4.60
145	National Nuclear Security Administration (DOE)	48.2		0.00
148	TRICARE Management Activity (DOD)	47.9	49.4	-3.10
149	Defense Contract Management Agency (DOD)	47.8	45.1	6.00
150	Veterans Benefits Administration (VA)	47.7	45.5	5.00
151	Occupational Safety and Health Administration (DOL)	47.6	45.4	4.80
152	Headquarters Air Intelligence Agency (Air Force)	47.5	46.3	2.60
152	Power Marketing Administrations (DOE)	47.5	48.2	-1.30
154	U.S. Army Installation Management Agency (Army)	47.4	48.7	-2.70
154	Commander - Navy Installations (Navy)	47.4	50.3	-5.70
156	U.S. Army Reserve Command (Army)	47.3	44.8	5.60
156	Region 10 - Seattle (EPA)	47.3	52.5	-9.90
158	National Drug Intelligence Center (DOJ)	47.2	49.7	-5.10
158	Office of Special Education and Rehabilitative Services (ED)	47.2	42.9	10.00
160	Field Locations (DOE)	47.1	46.7	0.90
160	Veterans Health Administration (VA)	47.1	45.4	3.80
162	U.S. Military Entrance Processing Command (Army)	46.8	43.1	8.70
163	Office of Labor-Management Standards (DOL)	46.7		0.00
164	U.S. Fish and Wildlife Service (Interior)	46.5	50.4	-7.70
165	National Oceanic and Atmospheric Administration (Commerce)	46.3	46.5	-0.60
166	Citizenship and Immigration Services (DHS)	46.2	51.0	-9.30
167	Risk Management Agency (USDA)	46.1	39.9	15.60
167	U.S. Army Intelligence and Security Command (Army)	46.1	43.6	5.70
167	Office of the Assistant Secretary for Administration and Management (DOL)	46.1	43.9	4.90
167	Bonneville Power Administration (DOE)	46.1	47.0	-1.90
167	Federal Law Enforcement Training Center (DHS)	46.1	51.3	-10.10
172	Marketing and Regulatory Programs (USDA)	45.3	46.0	-1.50
173	Customs and Border Protection (DHS)	45.2	45.4	-0.50
174	Bureau of Reclamation (Interior)	45.0	44.7	0.60
175	Departmental Administration (USDA)	44.8	39.2	14.40
176	International Trade Administration (Commerce)	44.6	42.1	6.00
176	Department of Defense Education Activity (DOD)	44.6	47.1	-5.20
176	Employee Benefits Security Administration (DOL)	44.6	48.4	-7.90
179	Mine Safety and Health Administration (DOL)	44.5	48.4	-8.10
180	Federal Student Aid (ED)	44.4	40.2	10.40
180	U.S. Geological Survey (Interior)	44.4	45.6	-2.60
180	Office of the Solicitor (Interior)	44.4	41.1	8.20
180	Office of the Chief Financial Officer (OPM)	44.4	51.9	-14.50
184	Region 7 - Kansas City (EPA)	44.3	39.1	13.30
184	All Other Components (DHS)	44.3	46.5	-4.80
184	Office of Surface Mining (Interior)	44.3	49.3	-10.30
187	Office for Civil Rights (ED)	44.2	42.4	4.30
188	Region 4 - Atlanta (EPA)	44.1	40.5	8.80
188	Naval Intelligence Command (Navy)	44.1	39.9	10.70
190	Office of the Chief Financial Officer (USDA)	44.0	42.4	3.90
190	Office of the Secretary of Health and Human Services (HHS)	44.0	50.1	-12.10
190	Administration for Children and Families (HHS)	44.0	46.0	-4.30
190	National Park Service (Interior)	44.0	43.8	0.60
190	Office of Special Trustee (Interior)	44.0	43.7	0.70
195	Region 5 - Chicago (EPA)	43.9	40.0	9.70
196	Office of Research and Development (EPA)	43.5	38.9	11.90
196	Bureau of Engraving and Printing (Treasury)	43.5	34.6	25.70
198	Office for Prevention Pesticides and Toxic Substances (EPA)	43.3	42.8	1.30
199	Defense Commissary Agency (DOD)	43.1	47.8	-9.90
199	Office of Elementary and Secondary Education (ED)	43.1	46.6	-7.60
201	U.S. Army Test and Evaluation Command (Army)	42.9	48.0	-10.70
202	Agricultural Research Service (USDA)	42.7	45.6	-6.40
202	All Other Components (USDA)	42.7	46.7	-8.60
204	Farm Service Agency (USDA)	42.4	41.4	2.40
204	Office of Enforcement Compliance Assurance (EPA)	42.4	50.7	-16.40
206	Headquarters Staff Offices (DOE)	42.2	41.5	1.70
206	Bureau of Land Management (Interior)	42.2	42.9	-1.70
206	Financial Crimes Enforcement Network (Treasury)	42.2	46.2	-8.60
209	Rural Housing Service (USDA)	42.1	41.5	1.50
210	Anti Trust Division (DOJ)	41.7	59.1	-29.50
211	Bureau of Indian Affairs (Interior)	41.3	40.4	2.20
212	Office of Workers' Compensation Programs (DOL)	41.1		0.00
212	Bureau of Ocean Energy Management, Regulation and Enforcement (Interior)	41.1	50.8	-19.00
214	Indian Health Service (HHS)	40.6	42.4	-4.20
215	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	40.5	45.4	-10.80
216	Headquarters Program Offices (DOE)	39.8	45.0	-11.50
216	Substance Abuse and Mental Health Services Administration (HHS)	39.8	42.2	-5.80
218	Forest Service (USDA)	39.6	37.7	5.10
219	Federal Aviation Administration (DOT)	38.6	37.2	3.80
220	Immigration and Customs Enforcement (DHS)	38.1	40.4	-5.50
221	Office of the Inspector General (DOD)	38.0		0.00
222	Federal Emergency Management Agency (DHS)	37.4	43.4	-13.80
223	Office of Federal Contract Compliance Programs (DOL)	37.0		0.00
224	Employment and Training Administration (DOL)	35.9	39.5	-9.30
225	Transportation Security Administration (DHS)	34.1	36.5	-6.60
226	Office of Postsecondary Education (ED)	34.0	22.7	49.60
227	Foreign Agricultural Service (USDA)	33.1	36.0	-7.90
228	Office of the Under Secretary for Science and Technology (DHS)	31.8	49.6	-36.00
	Army Audit Agency (Army)			0.00
	Office of the Chief Human Capital Officer (HUD)			0.00
	Office of General Counsel (HUD)			0.00
	Office of Community Planning and Development (HUD)			0.00
	Office of Fair Housing and Equal Opportunity (HUD)			0.00
	Office of the Chief Financial Officer (HUD)			0.00
	Office of Field Policy and Management (HUD)			0.00
	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)			0.00
	Office of Chief Procurement Officer (HUD)			0.00
	Office of Public and Indian Housing (HUD)			0.00
	Office of Chief Information Officer (HUD)			0.00
	Office of Policy Development and Research (HUD)			0.00

No Data No Change