Scores by Category
Effective Leadership - Senior Leaders

The leadership - senior leaders subcategory measures the level of respect employees have for senior leaders, satisfaction with the amount of information provided by management, and perceptions about senior leaders' honesty, integrity and ability to motivate employees. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	John C. Stennis Space Center (NASA)	76.6	67.6	9.00
2	Civil Division (DOJ)	71.2	72.2	-1.00
3	Naval Special Warfare Command (Navy)	70.3		0.00
4	Office of the Inspector General (DOT)	68.7		0.00
5	George C. Marshall Space Flight Center (NASA)	68.1	63.1	5.00
6	Lyndon B. Johnson Space Center (NASA)	67.3	67.5	-0.20
7	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	67.2	58.3	8.90
8	Office of General Counsel (EPA)	67.1		0.00
9	Field Operating Offices of Office of the Secretary of the Army (Army)	66.7	63.8	2.90
9	Patent and Trademark Office (Commerce)	66.7	59.1	7.60
11	Air Force Operational Test and Evaluation Center (Air Force)	66.4		0.00
11	Federal Highway Administration (DOT)	66.4	65.8	0.60
13	Office of the Inspector General (Treasury)	65.9	70.8	-4.90
14	Goddard Space Flight Center (NASA)	65.6	65.3	0.30
15	Air Force Elements, U.S. Central Command (Air Force)	65.5		0.00
15	Office of the Inspector General (VA)	65.5	57.8	7.70
17	Pretrial Services Agency (CSOSA)	65.3		0.00
18	Langley Research Center (NASA)	64.3	64.1	0.20
19	Environment and Natural Resources Division (DOJ)	63.5	68.4	-4.90
20	Civilian Career Training (Air Force)	63.0	65.0	-2.00
20	Tax Division (DOJ)	63.0	66.9	-3.90
22	John F. Kennedy Space Center (NASA)	62.7	62.9	-0.20
23	Office of the Inspector General (ED)	62.4	58.3	4.10
24	Office of the Inspector General for Tax Administration (Treasury)	61.7	60.0	1.70
25	Headquarters and Support Elements (Air Force)	61.2		0.00
26	Naval Reserve Force (Navy)	60.8		0.00
27	Office of the Comptroller of the Currency (Treasury)	60.7	66.7	-6.00
28	Federal Railroad Administration (DOT)	60.5		0.00
28	Research and Innovative Technology Administration (DOT)	60.5		0.00
30	Bureau of Economic Analysis (Commerce)	60.2		0.00
30	Employee Services (OPM)	60.2	69.7	-9.50
32	Strategic Systems Programs Office (Navy)	60.1		0.00
33	Air Force Elements, U.S. Transportation Command (Air Force)	59.9		0.00
34	Headquarters (NASA)	59.8	56.9	2.90
35	Air Force Special Operations Command (Air Force)	59.6	60.1	-0.50
36	Office of the Chief Financial Officer (ED)	59.3	57.8	1.50
37	Office of the Inspector General (EPA)	59.1		0.00
38	Air Force Elements, U.S. Special Operations Command (Air Force)	58.9		0.00
38	U.S. Army Forces Command (Army)	58.9	59.6	-0.70
38	Office of Policy Development and Research (HUD)	58.9		0.00
41	Naval Education and Training Command (Navy)	58.5	62.0	-3.50
42	Air Force Office of Special Investigations (Air Force)	58.4		0.00
43	Office of the Inspector General (GSA)	58.0		0.00
43	Health Resources and Services Administration (HHS)	58.0	56.8	1.20
45	Federal Motor Carrier Safety Administration (DOT)	57.9		0.00
46	U.S. Air Forces, Europe (Air Force)	57.7	59.7	-2.00
46	U.S. Special Operations Command (Army)	57.7	60.4	-2.70
48	Office of the Solicitor (DOL)	57.6		0.00
48	Office of Naval Research (Navy)	57.6	57.6	0.00
50	Office of Management (ED)	57.5		0.00
50	Region 3 - Philadelphia (EPA)	57.5	59.3	-1.80
52	United States Coast Guard (DHS)	57.4	56.4	1.00
53	Civil Rights Division (DOJ)	57.0	55.3	1.70
54	Defense Contract Audit Agency (DOD)	56.6	51.4	5.20
54	Bureau of Labor Statistics (DOL)	56.6	52.9	3.70
56	Immediate Office of the Chief-of-Staff of the Army (Army)	56.2	60.6	-4.40
57	Air Force Elements, U.S. Northern Command (Air Force)	56.1		0.00
58	Air Combat Command (Air Force)	56.0	53.4	2.60
58	Federal Acquisition Service (GSA)	56.0	55.3	0.70
60	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	55.9	61.4	-5.50
61	U.S. Army Acquisition Support Center (Army)	55.8	62.8	-7.00
61	U.S. Army National Guard Units (Army)	55.8	54.4	1.40
63	Centers for Medicare and Medicaid Services (HHS)	55.7	50.5	5.20
64	Economic Research Service (USDA)	55.6		0.00
64	U.S. Army South Command (Army)	55.6		0.00
64	Bureau of Industry and Security (Commerce)	55.6		0.00
64	Office of the Administrator (EPA)	55.6	51.4	4.20
64	Agency for Healthcare Research and Quality (HHS)	55.6	52.2	3.40
69	Air Weather Service (Air Force)	55.5		0.00
69	National Institutes of Health (HHS)	55.5	55.3	0.20
71	Global Strike Command (Air Force)	55.4	55.6	-0.20
72	Office of Field Policy and Management (HUD)	55.3		0.00
73	Air Mobility Command (Air Force)	55.2	52.0	3.20
74	Air Force Elements, U.S. Strategic Command (Air Force)	55.1		0.00
75	Office of the Secretary (DOD)	55.0	57.4	-2.40
75	Federal Transit Administration (DOT)	55.0		0.00
77	Joint Activities (Army)	54.7	59.6	-4.90
78	Centers for Disease Control and Prevention (HHS)	54.6	48.9	5.70
79	U.S. Air Force Academy (Air Force)	54.3	53.4	0.90
79	Region 1 - Boston (EPA)	54.3	52.1	2.20
81	Office of Administration and Resources Management (EPA)	54.2	49.4	4.80
82	Bureau of the Public Debt (Treasury)	53.9	59.8	-5.90
83	Air Force Legal Services Center (Air Force)	53.8		0.00
83	Office of the Secretary (DOT)	53.8		0.00
85	Office of the Inspector General (DHS)	53.5	56.1	-2.60
85	Dryden Flight Research Center (NASA)	53.5	61.1	-7.60
87	Defense Information Systems Agency (DOD)	53.4	54.1	-0.70
88	National Highway Traffic Safety Administration (DOT)	53.3		0.00
89	U.S. Military Academy (Army)	53.1		0.00
89	Justice Management Division (DOJ)	53.1	54.2	-1.10
91	Office of the Inspector General (DOJ)	53.0	60.9	-7.90
91	John Glenn Research Center at Lewis Field (NASA)	53.0	53.5	-0.50
93	Bureau of Naval Personnel (Navy)	52.7	52.5	0.20
94	Federal Investigative Service (OPM)	52.6	54.1	-1.50
94	Departmental Offices (Treasury)	52.6	49.8	2.80
96	Pacific Air Forces (Air Force)	52.5	54.1	-1.60
96	Region 8 - Denver (EPA)	52.5	49.7	2.80
98	Wage and Hour Division (DOL)	52.4	53.6	-1.20
98	Office of Solid Waste and Emergency Response (EPA)	52.4	48.4	4.00
98	Office of Air and Radiation (EPA)	52.4	51.8	0.60
101	Office of the Inspector General (Interior)	52.3	53.5	-1.20
102	Office of the Inspector General (USDA)	52.2	50.1	2.10
102	U.S. Army Training and Doctrine Command (Army)	52.2	56.5	-4.30
102	Office of General Counsel (HUD)	52.2		0.00
105	Defense Logistics Agency (DOD)	52.1	50.1	2.00
105	Office of Water (EPA)	52.1	53.4	-1.30
107	U.S. Trustees Program (DOJ)	52.0	51.6	0.40
107	Drug Enforcement Administration (DOJ)	52.0	56.5	-4.50
107	Food and Drug Administration (HHS)	52.0	51.7	0.30
107	Ames Research Center (NASA)	52.0	52.0	0.00
107	National Cemetery Administration (VA)	52.0	55.5	-3.50
112	Office of the Chief Information Officer (OPM)	51.9		0.00
113	National Institute of Standards and Technology (Commerce)	51.8	52.2	-0.40
114	Air Education and Training Command (Air Force)	51.7	51.4	0.30
114	Air Force Elements, Other Than Europe (Air Force)	51.7		0.00
114	U.S. Army Accessions Command (Army)	51.7	52.3	-0.60
114	Military Sealift Command (Navy)	51.7	51.2	0.50
118	Office of Justice Programs (DOJ)	51.6	52.8	-1.20
119	Risk Management Agency (USDA)	51.4	46.1	5.30
119	U.S. Army, Europe (DOT)	51.4		0.00
121	Retirement Services (OPM)	51.3		0.00
122	Air Force Personnel Center (Air Force)	51.1		0.00
123	U.S. Army, Pacific (Army)	51.0		0.00
123	Office of the Secretary of the Army (Army)	51.0		0.00
123	Office of the Secretary (HHS)	51.0	44.0	7.00
123	Space and Naval Warfare Systems Command (Navy)	51.0	51.5	-0.50
127	Bureau of the Census (Commerce)	50.9	51.9	-1.00
127	Naval Medical Command (Navy)	50.9	53.1	-2.20
127	U.S. Pacific Fleet - Commander In Chief (Navy)	50.9	50.4	0.50
130	Food Safety and Inspection Service (USDA)	50.8	51.1	-0.30
130	Office of the Chief of the National Guard Bureau (Army)	50.8		0.00
132	Assistant for Administration - Under Secretary of the Navy (Navy)	50.7	53.7	-3.00
132	U.S. Atlantic Fleet - Commander In Chief (Navy)	50.7	49.0	1.70
134	Air National Guard Units (Mobilization) (Title 5) (Air Force)	50.6		0.00
134	Naval Air Systems Command (Navy)	50.6	52.2	-1.60
134	Naval Supply Systems Command (Navy)	50.6	50.9	-0.30
137	Air Force Center for Environmental Excellence (Air Force)	50.4		0.00
137	Air National Guard Units (Air Force)	50.4	48.4	2.00
137	Washington Headquarters Services - Serviced (DOD)	50.4		0.00
140	Naval Sea Systems Command (Navy)	50.3	53.6	-3.30
140	Internal Revenue Service (Treasury)	50.3	51.8	-1.50
142	U.S. Army Corps of Engineers (Army)	50.2	53.9	-3.70
142	Region 7 - Kansas City (EPA)	50.2	44.3	5.90
144	Region 10 - Seattle (EPA)	50.1	47.3	2.80
145	U.S. Army War College (Army)	50.0		0.00
146	U.S. Army Criminal Investigation Command (Army)	49.8		0.00
146	HR Solutions (OPM)	49.8	50.1	-0.30
148	Executive Office for Immigration Review (DOJ)	49.7	52.9	-3.20
148	Naval Facilities Engineering Command (Navy)	49.7	50.8	-1.10
150	U.S. Fish and Wildlife Service (Interior)	49.5	46.5	3.00
151	Region 9 - San Francisco (EPA)	49.4	49.5	-0.10
151	U.S. Mint (Treasury)	49.4	50.8	-1.40
151	Central Office (VA)	49.4	49.1	0.30
154	Bonneville Power Administration (DOE)	49.3	46.1	3.20
155	Office of the Secretary (Commerce)	49.2		0.00
155	Defense Security Service (DOD)	49.2		0.00
155	TRICARE Management Activity (DOD)	49.2	47.9	1.30
158	Air National Guard Support Center (Air Force)	49.1		0.00
158	Air Force District of Washington (Air Force)	49.1		0.00
160	Air Force Audit Agency (Air Force)	48.9		0.00
161	Defense Media Activity (DOD)	48.8		0.00
162	Employee Benefits Security Administration (DOL)	48.6	44.6	4.00
163	Space Command (Air Force)	48.5	51.9	-3.40
163	Defense Contract Management Agency (DOD)	48.5	47.8	0.70
163	Public Buildings Service (GSA)	48.5	55.2	-6.70
166	Bureau of Ocean Energy Management (Interior)	48.4		0.00
167	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	48.3	51.9	-3.60
167	Citizenship and Immigration Services (DHS)	48.3	46.2	2.10
167	Office of the Secretary of the Interior (Interior)	48.3	51.2	-2.90
170	Management Directorate (DHS)	48.2		0.00
171	Marine Corps (Navy)	48.1	49.6	-1.50
172	Office of Governmentwide Policy (GSA)	47.8		0.00
172	Federal Law Enforcement Training Center (DHS)	47.8	46.1	1.70
174	Departmental Administration (USDA)	47.7	44.8	2.90
175	Air Force Manpower Agency (Air Force)	47.6		0.00
175	Air Force Materiel Command (Air Force)	47.6	48.8	-1.20
175	National Nuclear Security Administration (DOE)	47.6	48.2	-0.60
178	Region 2 - New York (EPA)	47.5	52.1	-4.60
178	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	47.5		0.00
180	U.S. Army Materiel Command (Army)	47.3	50.8	-3.50
180	International Broadcasting Bureau (BBG)	47.3		0.00
182	U.S. Geological Survey (Interior)	47.2	44.4	2.80
183	Headquarters Air Intelligence Agency (Air Force)	47.1	47.5	-0.40
183	Missile Defense Agency (DOD)	47.1	49.2	-2.10
183	Region 4 - Atlanta (EPA)	47.1	44.1	3.00
183	Office of the Chief Financial Officer (GSA)	47.1	50.6	-3.50
187	U.S. Army Medical Command (Army)	47.0	54.3	-7.30
187	Department of Defense Education Activity (DOD)	47.0	44.6	2.40
187	Region 6 - Dallas (EPA)	47.0	50.8	-3.80
187	Immediate Office of the Chief of Naval Operations (Navy)	47.0	53.2	-6.20
191	Occupational Safety and Health Administration (DOL)	46.7	47.6	-0.90
192	Office of the Chief Information Officer (GSA)	46.6		0.00
193	U.S. Marshals Service (DOJ)	46.5	54.3	-7.80
194	Food and Nutrition Service (USDA)	46.3	49.3	-3.00
194	Office of Community Planning and Development (HUD)	46.3		0.00
196	Headquarters - Air Force Reserve (Air Force)	46.2	48.2	-2.00
196	Office of Labor-Management Standards (DOL)	46.2	46.7	-0.50
198	Federal Bureau of Investigation (DOJ)	46.1	49.2	-3.10
198	Secret Service (DHS)	46.1	49.0	-2.90
198	Office of the Secretary (DHS)	46.1		0.00
201	U.S. Army Installation Management Agency (Army)	46.0	47.4	-1.40
201	Office of the Chief Financial Officer (EPA)	46.0		0.00
203	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)	45.9		0.00
203	National Telecommunications and Information Administration (Commerce)	45.9		0.00
203	Commander - Navy Installations (Navy)	45.9	47.4	-1.50
206	Marketing and Regulatory Programs (USDA)	45.8	45.3	0.50
206	U.S. Army Reserve Command (Army)	45.8	47.3	-1.50
206	Office of Enforcement Compliance Assurance (EPA)	45.8	42.4	3.40
206	Bureau of Safety and Environmental Enforcement (Interior)	45.8		0.00
210	U.S. Army Military District of Washington (Army)	45.7		0.00
210	Office of Research and Development (EPA)	45.7	43.5	2.20
212	National Defense University (DOD)	45.6		0.00
213	Federal Student Aid (ED)	45.5	44.4	1.10
214	Administration for Children and Families (HHS)	45.3	44.0	1.30
215	Bureau of Prisons/Federal Prison System (DOJ)	45.2	49.1	-3.90
216	Mine Safety and Health Administration (DOL)	45.1	44.5	0.60
217	Office of Public and Indian Housing (HUD)	45.0		0.00
218	Natural Resources Conservation Service (USDA)	44.9	48.8	-3.90
218	Office of Elementary and Secondary Education (ED)	44.9	43.1	1.80
218	Office of the Chief Human Capital Officer (HUD)	44.9		0.00
221	Defense Human Resources Activity (DOD)	44.8		0.00
221	Office of Fair Housing and Equal Opportunity (HUD)	44.8		0.00
221	Veterans Health Administration (VA)	44.8	47.1	-2.30
224	Bureau of Land Management (Interior)	44.3	42.2	2.10
224	Maritime Administration (DOT)	44.3		0.00
226	Farm Service Agency (USDA)	44.2	42.4	1.80
226	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	44.2		0.00
228	Bureau of Engraving and Printing (Treasury)	44.0	43.5	0.50
229	Office of General Counsel (USDA)	43.9		0.00
229	U.S. Military Entrance Processing Command (Army)	43.9	46.8	-2.90
229	Defense Threat Reduction Agency (DOD)	43.9		0.00
232	Office of the Chief Human Capital Officer (GSA)	43.8		0.00
233	Defense Finance and Accounting Service (DOD)	43.7	49.1	-5.40
233	Bureau of Reclamation (Interior)	43.7	45.0	-1.30
235	Office of the Chief Financial Officer (HUD)	43.6		0.00
235	National Park Service (Interior)	43.6	44.0	-0.40
237	Power Marketing Administrations (DOE)	43.4	47.5	-4.10
238	Office of Special Education and Rehabilitative Services (ED)	43.2	47.2	-4.00
238	Region 5 - Chicago (EPA)	43.2	43.9	-0.70
240	Office of Workers' Compensation Programs (DOL)	43.0	41.1	1.90
241	U.S. Army Netcom/9th Army Signal Command (Army)	42.9	48.8	-5.90
241	Office of the Assistant Secretary for Administration and Management (DOL)	42.9	46.1	-3.20
243	Office for Civil Rights (ED)	42.6	44.2	-1.60
244	Financial Crimes Enforcement Network (Treasury)	42.1	42.2	-0.10
245	National Oceanic and Atmospheric Administration (Commerce)	42.0	46.3	-4.30
245	Federal Aviation Administration (DOT)	42.0	38.6	3.40
247	Agricultural Research Service (USDA)	41.9	42.7	-0.80
248	Employment and Training Administration (DOL)	41.7	35.9	5.80
249	Customs and Border Protection (DHS)	41.6	45.2	-3.60
250	Indian Health Service (HHS)	41.5	40.6	0.90
250	Federal Emergency Management Agency (DHS)	41.5	37.4	4.10
252	Defense Commissary Agency (DOD)	41.4	43.1	-1.70
252	Office of Environmental Information (EPA)	41.4		0.00
254	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	41.3		0.00
254	Veterans Benefits Administration (VA)	41.3	47.7	-6.40
256	Office of the Inspector General (DOL)	41.2		0.00
257	Office of the Director (CSOSA)	40.9		0.00
258	Criminal Division (DOJ)	40.8	55.0	-14.20
259	Naval Intelligence Command (Navy)	40.7	44.1	-3.40
260	Rural Development (USDA)	40.6		0.00
261	Air Force Technical Applications Center (Air Force)	40.5		0.00
262	International Trade Administration (Commerce)	40.4	44.6	-4.20
263	U.S. Army Intelligence and Security Command (Army)	40.1	46.1	-6.00
264	Pipeline and Hazardous Materials Safety Administration (DOT)	40.0		0.00
265	Office of Chemical Safety and Pollution Prevention (EPA)	39.9		0.00
266	Financial Management Service (Treasury)	39.7	51.2	-11.50
267	Office of Federal Contract Compliance Programs (DOL)	38.6	37.0	1.60
268	U.S. Army Test and Evaluation Command (Army)	38.5	42.9	-4.40
269	Air Force Personnel Operations Agency (Air Force)	38.3		0.00
270	Office of Surface Mining (Interior)	37.7	44.3	-6.60
271	Office of the Solicitor (Interior)	37.4	44.4	-7.00
272	Bureau of Indian Affairs (Interior)	37.2	41.3	-4.10
272	Navy Systems Management Activity (Navy)	37.2		0.00
274	Forest Service (USDA)	36.9	39.6	-2.70
275	Office of the Inspector General (Commerce)	36.0		0.00
276	National Protection and Programs Directorate (DHS)	35.4		0.00
277	Foreign Agricultural Service (USDA)	34.3	33.1	1.20
278	Immigration and Customs Enforcement (DHS)	34.1	38.1	-4.00
279	Intelligence and Analysis (DHS)	33.9		0.00
279	Transportation Security Administration (DHS)	33.9	34.1	-0.20
281	Substance Abuse and Mental Health Services Administration (HHS)	33.4	39.8	-6.40
282	Antitrust Division (DOJ)	33.1	41.7	-8.60
283	Veterans Employment and Training Services (DOL)	32.6		0.00
284	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	31.9	40.5	-8.60
285	Office of Chief Information Officer (HUD)	31.5		0.00
286	Economic Development Administration (Commerce)	31.3		0.00
286	Office of Postsecondary Education (ED)	31.3	34.0	-2.70
288	Voice of America (BBG)	30.7		0.00
289	National Agricultural Statistics Service (USDA)	30.4	48.3	-17.90
290	Office of the Under Secretary for Science and Technology (DHS)	27.1	31.8	-4.70
	U.S. Army Audit Agency (Army)			0.00
	Office of the Inspector General (DOD)		38.0	0.00

No Data No Change