Scores by Category
Effective Leadership

The effective leadership category measures the extent to which employees believe leadership at all levels of the organization generates motivation and commitment, encourages integrity, and manages people fairly, while also promoting the professional development, creativity, and empowerment of employees. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	John C. Stennis Space Center (NASA)	78.4	72.5	5.90
2	Civil Division (DOJ)	71.6	70.1	1.50
2	Lyndon B. Johnson Space Center (NASA)	71.6	70.9	0.70
4	George C. Marshall Space Flight Center (NASA)	70.9	68.6	2.30
5	Air Force Elements, U.S. Central Command (Air Force)	70.4		0.00
6	Office of General Counsel (EPA)	70.0		0.00
7	Goddard Space Flight Center (NASA)	69.8	69.8	0.00
8	Environment and Natural Resources Division (DOJ)	69.6	71.4	-1.80
9	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	69.2	63.4	5.80
10	Patent and Trademark Office (Commerce)	68.8	62.3	6.50
11	John F. Kennedy Space Center (NASA)	68.6	67.7	0.90
12	Langley Research Center (NASA)	68.5	67.1	1.40
13	Naval Special Warfare Command (Navy)	68.4		0.00
13	Federal Highway Administration (DOT)	68.4	67.3	1.10
13	Office of the Inspector General (Treasury)	68.4	72.6	-4.20
16	Office of the Inspector General (DOT)	67.9		0.00
17	Air Force Operational Test and Evaluation Center (Air Force)	67.3		0.00
18	Field Operating Offices of Office of the Secretary of the Army (Army)	67.1	64.3	2.80
18	Office of the Inspector General for Tax Administration (Treasury)	67.1	64.6	2.50
20	Federal Railroad Administration (DOT)	66.6		0.00
21	Office of the Inspector General (ED)	66.5	63.2	3.30
22	Pretrial Services Agency (CSOSA)	66.4		0.00
23	Economic Research Service (USDA)	66.2		0.00
24	Office of the Comptroller of the Currency (Treasury)	65.7	69.7	-4.00
25	Civilian Career Training (Air Force)	65.6	64.7	0.90
26	Employee Services (OPM)	65.4	69.3	-3.90
27	Office of the Inspector General (VA)	65.2	59.8	5.40
28	Strategic Systems Programs Office (Navy)	65.1		0.00
29	Headquarters and Support Elements (Air Force)	64.8		0.00
30	Office of the Inspector General (EPA)	64.6		0.00
31	Research and Innovative Technology Administration (DOT)	64.4		0.00
32	Headquarters (NASA)	64.1	60.3	3.80
33	Office of the Inspector General (GSA)	63.7		0.00
34	Air Force Office of Special Investigations (Air Force)	63.6		0.00
35	Air Force Legal Services Center (Air Force)	63.4		0.00
36	Tax Division (DOJ)	63.3	66.1	-2.80
36	Office of the Chief Financial Officer (ED)	63.3	60.0	3.30
38	Air Force Special Operations Command (Air Force)	63.1	62.9	0.20
39	Bureau of Economic Analysis (Commerce)	62.9		0.00
39	Office of Naval Research (Navy)	62.9	64.6	-1.70
41	Air Weather Service (Air Force)	62.8		0.00
41	Region 3 - Philadelphia (EPA)	62.8	64.1	-1.30
41	John Glenn Research Center at Lewis Field (NASA)	62.8	61.1	1.70
44	Office of the Inspector General (Interior)	62.5	60.7	1.80
45	Air Force Elements, U.S. Transportation Command (Air Force)	62.0		0.00
45	Defense Contract Audit Agency (DOD)	62.0	58.6	3.40
47	Office of the Inspector General (DHS)	61.8	60.4	1.40
48	U.S. Army Forces Command (Army)	61.7	61.9	-0.20
48	Naval Reserve Force (Navy)	61.7		0.00
50	Office of the Administrator (EPA)	61.6	56.1	5.50
51	Air Force Elements, U.S. Special Operations Command (Air Force)	61.5		0.00
51	Naval Education and Training Command (Navy)	61.5	63.2	-1.70
53	Air Combat Command (Air Force)	61.2	58.1	3.10
53	Bureau of Labor Statistics (DOL)	61.2	59.0	2.20
55	Federal Acquisition Service (GSA)	61.1	59.9	1.20
56	Region 1 - Boston (EPA)	61.0	58.4	2.60
56	United States Coast Guard (DHS)	61.0	59.7	1.30
58	Ames Research Center (NASA)	60.9	60.7	0.20
59	Air Force Elements, U.S. Strategic Command (Air Force)	60.8		0.00
60	Global Strike Command (Air Force)	60.7	60.0	0.70
60	U.S. Special Operations Command (Army)	60.7	61.6	-0.90
62	U.S. Army National Guard Units (Army)	60.6	60.8	-0.20
63	Air Force Elements, U.S. Northern Command (Air Force)	60.5		0.00
64	Region 8 - Denver (EPA)	60.4	58.4	2.00
65	Federal Motor Carrier Safety Administration (DOT)	60.3		0.00
66	Bureau of Industry and Security (Commerce)	60.1		0.00
66	Centers for Medicare and Medicaid Services (HHS)	60.1	54.9	5.20
66	Office of Policy Development and Research (HUD)	60.1		0.00
69	U.S. Army Acquisition Support Center (Army)	60.0	66.2	-6.20
69	Region 7 - Kansas City (EPA)	60.0	54.9	5.10
69	Health Resources and Services Administration (HHS)	60.0	57.8	2.20
69	Bureau of the Public Debt (Treasury)	60.0	63.8	-3.80
73	Region 9 - San Francisco (EPA)	59.8	59.5	0.30
74	Air Mobility Command (Air Force)	59.7	57.8	1.90
74	Risk Management Agency (USDA)	59.7	51.9	7.80
76	National Institutes of Health (HHS)	59.6	59.2	0.40
77	Dryden Flight Research Center (NASA)	59.5	64.0	-4.50
78	Office of the Inspector General (DOJ)	59.4	62.9	-3.50
78	Office of Administration and Resources Management (EPA)	59.4	56.1	3.30
80	U.S. Army South Command (Army)	59.3		0.00
80	Office of the Solicitor (DOL)	59.3		0.00
82	Office of Management (ED)	59.2		0.00
82	Centers for Disease Control and Prevention (HHS)	59.2	54.1	5.10
84	U.S. Air Forces, Europe (Air Force)	59.1	62.7	-3.60
85	U.S. Air Force Academy (Air Force)	59.0	57.2	1.80
85	Immediate Office of the Chief-of-Staff of the Army (Army)	59.0	62.6	-3.60
85	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	59.0	62.4	-3.40
88	Office of Field Policy and Management (HUD)	58.8		0.00
89	Region 10 - Seattle (EPA)	58.7	57.7	1.00
90	Air Force Manpower Agency (Air Force)	58.6		0.00
90	Justice Management Division (DOJ)	58.6	60.0	-1.40
90	Bonneville Power Administration (DOE)	58.6	54.8	3.80
93	National Institute of Standards and Technology (Commerce)	58.4	59.0	-0.60
94	Office of the Inspector General (USDA)	58.2	59.7	-1.50
94	U.S. Army Training and Doctrine Command (Army)	58.2	61.1	-2.90
96	Pacific Air Forces (Air Force)	58.1	58.3	-0.20
96	Office of the Secretary (DOD)	58.1	60.0	-1.90
96	Drug Enforcement Administration (DOJ)	58.1	62.4	-4.30
99	Office of Solid Waste and Emergency Response (EPA)	57.9	56.1	1.80
99	Office of the Chief Information Officer (OPM)	57.9		0.00
101	Space and Naval Warfare Systems Command (Navy)	57.8	57.1	0.70
101	U.S. Pacific Fleet - Commander In Chief (Navy)	57.8	56.4	1.40
101	Federal Investigative Service (OPM)	57.8	59.6	-1.80
101	Office of the Secretary (DOT)	57.8		0.00
105	Office of Governmentwide Policy (GSA)	57.7		0.00
105	Agency for Healthcare Research and Quality (HHS)	57.7	54.8	2.90
107	Naval Sea Systems Command (Navy)	57.6	59.4	-1.80
107	Departmental Offices (Treasury)	57.6	55.1	2.50
109	Defense Information Systems Agency (DOD)	57.5	58.7	-1.20
110	Civil Rights Division (DOJ)	57.4	55.1	2.30
110	HR Solutions (OPM)	57.4	57.0	0.40
112	U.S. Army War College (Army)	57.2		0.00
112	U.S. Fish and Wildlife Service (Interior)	57.2	55.1	2.10
112	Internal Revenue Service (Treasury)	57.2	57.8	-0.60
115	International Broadcasting Bureau (BBG)	57.1		0.00
115	Federal Transit Administration (DOT)	57.1		0.00
117	Joint Activities (Army)	57.0	61.6	-4.60
117	Bureau of Naval Personnel (Navy)	57.0	56.3	0.70
119	Air Force Elements, Other Than Europe (Air Force)	56.9		0.00
119	Food and Drug Administration (HHS)	56.9	56.0	0.90
121	Food Safety and Inspection Service (USDA)	56.8	56.6	0.20
122	U.S. Army Criminal Investigation Command (Army)	56.7		0.00
122	Office of Air and Radiation (EPA)	56.7	56.1	0.60
122	National Highway Traffic Safety Administration (DOT)	56.7		0.00
125	Air Education and Training Command (Air Force)	56.6	55.9	0.70
125	Defense Logistics Agency (DOD)	56.6	55.7	0.90
125	Federal Law Enforcement Training Center (DHS)	56.6	53.3	3.30
128	Natural Resources Conservation Service (USDA)	56.5	58.6	-2.10
128	U.S. Army, Europe (DOT)	56.5		0.00
130	Air National Guard Units (Air Force)	56.4	55.0	1.40
130	Naval Air Systems Command (Navy)	56.4	56.5	-0.10
130	Naval Supply Systems Command (Navy)	56.4	57.5	-1.10
133	Office of the Secretary (HHS)	56.3	50.2	6.10
133	U.S. Geological Survey (Interior)	56.3	55.2	1.10
133	U.S. Atlantic Fleet - Commander In Chief (Navy)	56.3	54.9	1.40
136	Air Force Audit Agency (Air Force)	56.2		0.00
136	Military Sealift Command (Navy)	56.2	57.2	-1.00
138	Office of Justice Programs (DOJ)	56.1	55.1	1.00
139	U.S. Army Corps of Engineers (Army)	56.0	59.4	-3.40
140	Bureau of the Census (Commerce)	55.9	56.6	-0.70
141	Headquarters Air Intelligence Agency (Air Force)	55.8	57.0	-1.20
141	Air Force Center for Environmental Excellence (Air Force)	55.8		0.00
141	Defense Security Service (DOD)	55.8		0.00
141	Defense Contract Management Agency (DOD)	55.8	54.6	1.20
141	Washington Headquarters Services - Serviced (DOD)	55.8		0.00
141	Assistant for Administration - Under Secretary of the Navy (Navy)	55.8	58.3	-2.50
141	Naval Facilities Engineering Command (Navy)	55.8	57.7	-1.90
148	Office of General Counsel (HUD)	55.7		0.00
149	U.S. Army Accessions Command (Army)	55.5	57.2	-1.70
150	Office of Water (EPA)	55.4	57.6	-2.20
150	Office of the Chief Financial Officer (GSA)	55.4	57.3	-1.90
152	Public Buildings Service (GSA)	55.3	59.0	-3.70
153	Office of the Chief of the National Guard Bureau (Army)	55.2		0.00
153	Retirement Services (OPM)	55.2		0.00
155	Office of the Secretary (Commerce)	55.1		0.00
156	U.S. Army, Pacific (Army)	55.0		0.00
156	Office of the Chief Information Officer (GSA)	55.0		0.00
158	Defense Media Activity (DOD)	54.8		0.00
158	Wage and Hour Division (DOL)	54.8	57.1	-2.30
158	Office of Research and Development (EPA)	54.8	53.7	1.10
158	U.S. Mint (Treasury)	54.8	55.0	-0.20
162	Air Force Personnel Center (Air Force)	54.7		0.00
162	Departmental Administration (USDA)	54.7	52.5	2.20
162	Bureau of Ocean Energy Management (Interior)	54.7		0.00
165	U.S. Military Academy (Army)	54.6		0.00
165	Region 4 - Atlanta (EPA)	54.6	50.9	3.70
167	Office of the Secretary of the Army (Army)	54.5		0.00
167	Missile Defense Agency (DOD)	54.5	57.2	-2.70
167	National Nuclear Security Administration (DOE)	54.5	54.1	0.40
170	Immediate Office of the Chief of Naval Operations (Navy)	54.4	58.7	-4.30
171	Region 6 - Dallas (EPA)	54.3	58.9	-4.60
171	Office of the Secretary of the Interior (Interior)	54.3	57.8	-3.50
173	Space Command (Air Force)	54.2	55.9	-1.70
173	Marketing and Regulatory Programs (USDA)	54.2	53.6	0.60
175	Marine Corps (Navy)	54.1	55.9	-1.80
176	Department of Defense Education Activity (DOD)	54.0	52.0	2.00
177	Employee Benefits Security Administration (DOL)	53.9	51.0	2.90
178	Air National Guard Support Center (Air Force)	53.8		0.00
178	Air Force District of Washington (Air Force)	53.8		0.00
178	Office of Surface Mining (Interior)	53.8	56.5	-2.70
178	Naval Medical Command (Navy)	53.8	57.2	-3.40
182	Office of the Chief Financial Officer (EPA)	53.7		0.00
183	Federal Student Aid (ED)	53.6	50.9	2.70
184	Air Force Materiel Command (Air Force)	53.5	55.6	-2.10
184	National Telecommunications and Information Administration (Commerce)	53.5		0.00
186	Federal Bureau of Investigation (DOJ)	53.4	58.1	-4.70
186	Region 2 - New York (EPA)	53.4	57.2	-3.80
186	Central Office (VA)	53.4	53.5	-0.10
189	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	53.3	57.1	-3.80
189	Executive Office for Immigration Review (DOJ)	53.3	55.5	-2.20
189	Management Directorate (DHS)	53.3		0.00
192	Headquarters - Air Force Reserve (Air Force)	53.2	54.9	-1.70
192	Food and Nutrition Service (USDA)	53.2	54.3	-1.10
194	U.S. Army Materiel Command (Army)	53.1	55.9	-2.80
194	National Oceanic and Atmospheric Administration (Commerce)	53.1	55.0	-1.90
194	TRICARE Management Activity (DOD)	53.1	55.4	-2.30
194	Office of the Secretary (DHS)	53.1		0.00
198	Secret Service (DHS)	53.0	56.0	-3.00
199	Air National Guard Units (Mobilization) (Title 5) (Air Force)	52.9		0.00
200	Agricultural Research Service (USDA)	52.8	52.4	0.40
200	Farm Service Agency (USDA)	52.8	50.6	2.20
200	Region 5 - Chicago (EPA)	52.8	52.7	0.10
200	Bureau of Safety and Environmental Enforcement (Interior)	52.8		0.00
204	Occupational Safety and Health Administration (DOL)	52.6	52.2	0.40
204	Citizenship and Immigration Services (DHS)	52.6	50.5	2.10
206	Bureau of Land Management (Interior)	52.5	51.4	1.10
207	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)	52.4		0.00
207	Office of Enforcement Compliance Assurance (EPA)	52.4	50.1	2.30
207	National Cemetery Administration (VA)	52.4	56.7	-4.30
210	U.S. Marshals Service (DOJ)	52.3	58.6	-6.30
210	Mine Safety and Health Administration (DOL)	52.3	52.3	0.00
210	Financial Crimes Enforcement Network (Treasury)	52.3	52.4	-0.10
213	U.S. Trustees Program (DOJ)	52.2	52.6	-0.40
213	Administration for Children and Families (HHS)	52.2	49.8	2.40
213	Office of the Chief Financial Officer (HUD)	52.2		0.00
216	Maritime Administration (DOT)	52.1		0.00
217	Office of the Inspector General (DOL)	52.0		0.00
217	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	52.0		0.00
219	Federal Aviation Administration (DOT)	51.9	48.2	3.70
220	U.S. Army Installation Management Agency (Army)	51.7	53.9	-2.20
220	Office of Labor-Management Standards (DOL)	51.7	50.9	0.80
222	U.S. Army Reserve Command (Army)	51.4	52.0	-0.60
222	U.S. Army Medical Command (Army)	51.4	56.7	-5.30
222	Bureau of Reclamation (Interior)	51.4	51.1	0.30
225	Office of General Counsel (USDA)	51.3		0.00
226	Commander - Navy Installations (Navy)	51.2	52.7	-1.50
227	U.S. Army Netcom/9th Army Signal Command (Army)	51.1	53.6	-2.50
228	International Trade Administration (Commerce)	50.9	52.6	-1.70
228	Financial Management Service (Treasury)	50.9	56.5	-5.60
230	Office of the Chief Human Capital Officer (GSA)	50.7		0.00
230	Office of the Chief Human Capital Officer (HUD)	50.7		0.00
232	Air Force Technical Applications Center (Air Force)	50.6		0.00
232	National Park Service (Interior)	50.6	50.6	0.00
232	Veterans Health Administration (VA)	50.6	52.2	-1.60
235	Defense Human Resources Activity (DOD)	50.5		0.00
235	Office of the Solicitor (Interior)	50.5	54.6	-4.10
235	Pipeline and Hazardous Materials Safety Administration (DOT)	50.5		0.00
238	U.S. Military Entrance Processing Command (Army)	50.2	49.7	0.50
239	Office for Civil Rights (ED)	50.1	48.9	1.20
239	Bureau of Engraving and Printing (Treasury)	50.1	49.3	0.80
241	Air Force Personnel Operations Agency (Air Force)	50.0		0.00
241	Navy Systems Management Activity (Navy)	50.0		0.00
243	Power Marketing Administrations (DOE)	49.7	53.5	-3.80
244	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	49.5		0.00
245	U.S. Army Military District of Washington (Army)	49.4		0.00
246	Bureau of Prisons/Federal Prison System (DOJ)	49.3	53.2	-3.90
246	Office of Fair Housing and Equal Opportunity (HUD)	49.3		0.00
248	Forest Service (USDA)	49.2	50.3	-1.10
248	U.S. Army Test and Evaluation Command (Army)	49.2	53.9	-4.70
248	Federal Emergency Management Agency (DHS)	49.2	45.2	4.00
248	Naval Intelligence Command (Navy)	49.2	51.6	-2.40
252	Defense Threat Reduction Agency (DOD)	49.1		0.00
252	Office of Special Education and Rehabilitative Services (ED)	49.1	49.7	-0.60
254	Office of Public and Indian Housing (HUD)	49.0		0.00
255	Office of the Assistant Secretary for Administration and Management (DOL)	48.9	51.9	-3.00
256	Office of Chemical Safety and Pollution Prevention (EPA)	48.8		0.00
257	Office of Workers' Compensation Programs (DOL)	48.6	47.9	0.70
258	National Defense University (DOD)	48.5		0.00
259	Rural Development (USDA)	48.4		0.00
259	U.S. Army Intelligence and Security Command (Army)	48.4	52.3	-3.90
261	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	48.3		0.00
261	Defense Finance and Accounting Service (DOD)	48.3	53.3	-5.00
263	Office of Environmental Information (EPA)	48.2		0.00
264	Employment and Training Administration (DOL)	48.1	45.2	2.90
264	Veterans Employment and Training Services (DOL)	48.1		0.00
264	Office of Elementary and Secondary Education (ED)	48.1	45.6	2.50
267	National Agricultural Statistics Service (USDA)	47.9	57.2	-9.30
267	Office of Community Planning and Development (HUD)	47.9		0.00
269	Office of the Inspector General (Commerce)	47.5		0.00
270	Veterans Benefits Administration (VA)	47.3	51.3	-4.00
271	Customs and Border Protection (DHS)	47.2	50.1	-2.90
272	Office of the Director (CSOSA)	46.8		0.00
273	Foreign Agricultural Service (USDA)	46.6	47.0	-0.40
273	Antitrust Division (DOJ)	46.6	52.2	-5.60
275	Defense Commissary Agency (DOD)	46.5	47.2	-0.70
276	Criminal Division (DOJ)	46.1	56.3	-10.20
277	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	46.0	52.8	-6.80
278	Intelligence and Analysis (DHS)	45.9		0.00
279	Office of Chief Information Officer (HUD)	45.4		0.00
280	Indian Health Service (HHS)	45.3	44.4	0.90
281	National Protection and Programs Directorate (DHS)	45.1		0.00
282	Substance Abuse and Mental Health Services Administration (HHS)	44.2	48.8	-4.60
282	Office of the Under Secretary for Science and Technology (DHS)	44.2	45.3	-1.10
284	Bureau of Indian Affairs (Interior)	42.9	45.9	-3.00
285	Immigration and Customs Enforcement (DHS)	42.8	46.6	-3.80
286	Office of Federal Contract Compliance Programs (DOL)	42.3	41.9	0.40
287	Transportation Security Administration (DHS)	40.8	41.5	-0.70
288	Economic Development Administration (Commerce)	39.9		0.00
289	Office of Postsecondary Education (ED)	38.3	41.4	-3.10
290	Voice of America (BBG)	36.8		0.00
	U.S. Army Audit Agency (Army)			0.00
	Office of the Inspector General (DOD)		51.3	0.00

No Data No Change