Scores by Hispanic or Latino

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The demographic categories measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes.

• Large Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2011	2010	% Change
1	Federal Acquisition Service (GSA)	86.2	71.2	21.10
2	Food Safety and Inspection Service (USDA)	85.7	79.2	8.30
3	Federal Bureau of Investigation (DOJ)	83.4	88.7	-6.00
4	Lyndon B. Johnson Space Center (NASA)	82.8	86.7	-4.40
5	Federal Highway Administration (DOT)	82.6	74.6	10.70
6	John F. Kennedy Space Center (NASA)	82.5	79.5	3.80
7	All Other Components (GSA)	82.0	60.2	36.20
8	Region 6 - Dallas (EPA)	81.0	81.8	-1.00
9	Patent and Trademark Office (Commerce)	80.9	72.4	11.70
10	Joint Activities (Army)	80.6	70.9	13.70
10	Office of the Inspector General for Tax Administration (Treasury)	80.6	75.0	7.60
12	Federal Law Enforcement Training Center (DHS)	80.0		0.00
13	Region 9 - San Francisco (EPA)	79.6	80.2	-0.80
14	Public Buildings Service (GSA)	79.5	70.6	12.60
15	Goddard Space Flight Center (NASA)	79.1	75.9	4.20
16	Langley Research Center (NASA)	79.0		0.00
17	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	78.6	77.4	1.50
17	Drug Enforcement Administration (DOJ)	78.6	77.4	1.50
17	Office of the Comptroller of the Currency (Treasury)	78.6	91.9	-14.40
20	Naval Education and Training Command (Navy)	77.4	76.0	1.70
21	U.S. Marshals Service (DOJ)	77.3	77.3	0.00
22	Naval Supply Systems Command (Navy)	77.0	66.2	16.20
23	Natural Resources Conservation Service (USDA)	76.8	61.5	24.80
24	Secret Service (DHS)	76.3	68.3	11.60
25	U.S. Fish and Wildlife Service (Interior)	76.0	72.9	4.30
25	Naval Air Systems Command (Navy)	76.0	80.4	-5.50
25	Federal Investigative Service (OPM)	76.0	68.7	10.60
28	Internal Revenue Service (Treasury)	75.9	74.1	2.50
29	Customs and Border Protection (DHS)	75.3	76.9	-2.00
30	John Glenn Research Center at Lewis Field (NASA)	75.2	67.7	11.00
31	Field Operating Offices of Office of the Secretary of the Army (Army)	74.4	69.7	6.80
32	U.S. Air Forces, Europe (Air Force)	74.2	65.0	14.20
32	Office of the Inspector General (DHS)	74.2	77.6	-4.30
34	United States Coast Guard (DHS)	74.0	71.2	3.90
34	Financial Management Service (Treasury)	74.0	64.0	15.60
36	Region 8 - Denver (EPA)	73.9	74.2	-0.50
37	Wage and Hour Division (DOL)	73.6		0.00
37	U.S. Pacific Fleet - Commander In Chief (Navy)	73.6	66.2	11.20
39	Bureau of Labor Statistics (DOL)	73.3		0.00
40	All Other Components (Navy)	73.1	66.8	9.30
41	Bureau of Naval Personnel (Navy)	72.9	69.8	4.50
41	All Other Components (OPM)	72.9	75.6	-3.50
43	Air Combat Command (Air Force)	72.5	72.5	-0.10
44	Region 2 - New York (EPA)	71.8	68.3	5.10
45	U.S. Army Training and Doctrine Command (Army)	71.6	68.4	4.70
46	National Oceanic and Atmospheric Administration (Commerce)	71.5	66.9	7.00
47	Bonneville Power Administration (DOE)	71.4		0.00
48	U.S. Army Reserve Command (Army)	71.0	46.6	52.30
49	U.S. Army National Guard Units (Army)	70.6	79.2	-10.90
50	Citizenship and Immigration Services (DHS)	70.5	78.1	-9.80
51	U.S. Army Netcom/9th Army Signal Command (Army)	70.3	53.6	31.30
52	Naval Facilities Engineering Command (Navy)	70.0	75.8	-7.60
53	National Institute of Standards and Technology (Commerce)	69.7	73.4	-4.90
53	Occupational Safety and Health Administration (DOL)	69.7	69.6	0.20
55	All Other Components (DOT)	69.4	73.3	-5.30
56	Centers for Disease Control and Prevention (HHS)	69.3	68.9	0.60
57	U.S. Trustees Program (DOJ)	69.0	59.5	16.00
58	Bureau of Prisons/Federal Prison System (DOJ)	68.9	68.1	1.20
58	National Institutes of Health (HHS)	68.9	67.4	2.20
60	All Other Components (USDA)	68.6	67.0	2.40
61	U.S. Army Corps of Engineers (Army)	68.5	76.4	-10.30
61	Bureau of the Census (Commerce)	68.5	72.1	-4.90
63	Health Resources and Services Administration (HHS)	68.4	67.8	1.00
64	Defense Commissary Agency (DOD)	68.3	58.5	16.80
65	Departmental Offices (Treasury)	68.2	61.7	10.60
66	Naval Sea Systems Command (Navy)	68.1	73.8	-7.70
67	U.S. Army Accessions Command (Army)	68.0	57.6	18.10
67	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	68.0	75.6	-10.10
69	Executive Office for Immigration Review (DOJ)	67.8	60.4	12.40
69	Headquarters (NASA)	67.8	72.3	-6.30
69	Central Office (VA)	67.8		0.00
72	U.S. Army Test and Evaluation Command (Army)	67.7	64.7	4.80
73	Air Education and Training Command (Air Force)	67.5	66.6	1.40
73	Air Force Special Operations Command (Air Force)	67.5	65.2	3.50
75	Space and Naval Warfare Systems Command (Navy)	67.4	84.0	-19.80
75	Veterans Benefits Administration (VA)	67.4	61.2	10.10
77	U.S. Mint (Treasury)	67.3	58.9	14.30
78	International Trade Administration (Commerce)	67.2	69.7	-3.70
78	OGC - OIG - CFO - Offices of International Affairs and Environmental Information (EPA)	67.2	53.7	25.20
78	Food and Drug Administration (HHS)	67.2	65.9	2.10
78	Naval Medical Command (Navy)	67.2	64.6	4.10
82	Food and Nutrition Service (USDA)	67.1	74.9	-10.50
82	National Nuclear Security Administration (DOE)	67.1		0.00
84	Air National Guard Units (Air Force)	66.8	62.1	7.60
84	Rural Housing Service (USDA)	66.8	47.1	42.00
84	Office of the Secretary of the Interior (Interior)	66.8	69.0	-3.30
87	Marketing and Regulatory Programs (USDA)	66.6	72.8	-8.50
87	Veterans Health Administration (VA)	66.6	66.8	-0.40
89	Ames Research Center (NASA)	66.5	59.9	11.10
90	Space Command (Air Force)	66.1	66.4	-0.50
91	All Other Components (Army)	66.0	62.7	5.20
92	Employee Benefits Security Administration (DOL)	65.9	59.3	11.00
93	Power Marketing Administrations (DOE)	65.6		0.00
94	Immediate Office of the Commander in Chief of the U.S. Army (Army)	65.3	55.3	18.00
95	U.S. Army Medical Command (Army)	65.2	53.4	21.90
96	U.S. Army Forces Command (Army)	65.1	73.6	-11.60
97	Defense Contract Management Agency (DOD)	64.9	58.3	11.30
98	All Other Components (DOL)	64.3		0.00
99	Bureau of Land Management (Interior)	63.9	69.4	-7.90
100	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	63.4	65.0	-2.50
100	Office of the Secretary of Health and Human Services (HHS)	63.4	64.0	-0.90
102	All Other Components (ED)	63.3	62.1	2.00
103	Centers for Medicare and Medicaid Services (HHS)	63.2	59.1	6.90
	All Department of Defense	63.1	65.4	-3.60
104	Agricultural Research Service (USDA)	63.0	66.6	-5.50
105	Bureau of Engraving and Printing (Treasury)	62.8	56.1	12.00
106	Defense Logistics Agency (DOD)	62.7	53.7	16.70
107	Forest Service (USDA)	62.6	53.4	17.30
107	U.S. Army Materiel Command (Army)	62.6	67.5	-7.30
109	All Other Components (Air Force)	62.4	74.7	-16.40
110	Employment and Training Administration (DOL)	61.8	47.9	29.00
111	All Other Components (DOD)	60.4	64.9	-6.90
111	Marine Corps (Navy)	60.4	60.1	0.50
113	Immigration and Customs Enforcement (DHS)	59.5	63.8	-6.70
114	Assistant for Administration - Under Secretary of the Navy (Navy)	59.3	61.3	-3.30
115	Farm Service Agency (USDA)	59.2	55.7	6.20
116	Federal Aviation Administration (DOT)	58.3	67.0	-13.00
117	Administration for Children and Families (HHS)	58.2	59.1	-1.50
117	Bureau of Reclamation (Interior)	58.2	64.6	-9.90
119	National Park Service (Interior)	57.5	66.9	-14.00
120	Office of the Assistant Secretary for Administration and Management (DOL)	55.9	50.0	11.70
120	Mine Safety and Health Administration (DOL)	55.9		0.00
122	Office of Workers' Compensation Programs (DOL)	55.3		0.00
123	Field Locations (DOE)	54.9		0.00
124	Indian Health Service (HHS)	54.4	63.6	-14.40
125	Office of Federal Contract Compliance Programs (DOL)	53.4		0.00
126	Federal Emergency Management Agency (DHS)	52.7		0.00
127	Federal Student Aid (ED)	52.5		0.00
128	U.S. Army Installation Management Agency (Army)	52.2	58.5	-10.70
129	All Other Components (Commerce)	52.1	50.9	2.30
129	Commander - Navy Installations (Navy)	52.1	63.3	-17.70
131	Defense Contract Audit Agency (DOD)	52.0	60.6	-14.30
132	Transportation Security Administration (DHS)	51.1	53.4	-4.20
133	All Other Components (DHS)	50.4	81.9	-38.40
134	Air Mobility Command (Air Force)	49.8	59.7	-16.50
134	Headquarters Program Offices (DOE)	49.8		0.00
136	Air Force Materiel Command (Air Force)	46.1	69.0	-33.30
137	Headquarters - Air Force Reserve (Air Force)	45.3	59.8	-24.20
	U.S. Air Force Academy (Air Force)			0.00
	Pacific Air Forces (Air Force)		76.3	0.00
	Headquarters Air Intelligence Agency (Air Force)		61.2	0.00
	Civilian Career Training (Air Force)			0.00
	Global Strike Command (Air Force)			0.00
	Risk Management Agency (USDA)			0.00
	Foreign Agricultural Service (USDA)			0.00
	National Agricultural Statistics Service (USDA)			0.00
	Office of the Inspector General (USDA)			0.00
	Office of the Chief Financial Officer (USDA)			0.00
	Combined Research - Education - Economic Services (USDA)			0.00
	Departmental Administration (USDA)			0.00
	U.S. Army Contracting Agency (Army)			0.00
	U.S. Army Acquisition Support Center (Army)			0.00
	U.S. Army Intelligence and Security Command (Army)			0.00
	Army Audit Agency (Army)			0.00
	Immediate Office of the Chief-of-Staff of the Army (Army)			0.00
	U.S. Special Operations Command (Army)			0.00
	U.S. Military Entrance Processing Command (Army)			0.00
	Office of the Secretary of Defense			0.00
	Defense Information Systems Agency (DOD)		78.2	0.00
	Department of Defense Education Activity (DOD)		73.1	0.00
	Washington Headquarters Services (DOD)			0.00
	Office of the Inspector General (DOD)			0.00
	Missile Defense Agency (DOD)			0.00
	Defense Finance and Accounting Service (DOD)		63.5	0.00
	TRICARE Management Activity (DOD)			0.00
	Office of Justice Programs (DOJ)			0.00
	Office of the Inspector General (DOJ)			0.00
	All Other Components (DOJ)			0.00
	Justice Management Division (DOJ)			0.00
	Anti Trust Division (DOJ)			0.00
	Civil Division (DOJ)			0.00
	Civil Rights Division (DOJ)			0.00
	Criminal Division (DOJ)			0.00
	Environment and Natural Resources Division (DOJ)			0.00
	Tax Division (DOJ)			0.00
	National Drug Intelligence Center (DOJ)			0.00
	Office of Labor-Management Standards (DOL)			0.00
	Headquarters Staff Offices (DOE)			0.00
	Office for Civil Rights (ED)			0.00
	Office of Inspector General (ED)			0.00
	Office of Special Education and Rehabilitative Services (ED)			0.00
	Office of the Chief Financial Officer (ED)			0.00
	Office of Postsecondary Education (ED)			0.00
	Office of Elementary and Secondary Education (ED)			0.00
	Office of the Administrator (EPA)			0.00
	Office of Enforcement Compliance Assurance (EPA)			0.00
	Office of Administration and Resources Management (EPA)			0.00
	Office of Water (EPA)			0.00
	Office of Solid Waste and Emergency Response (EPA)			0.00
	Office of Air and Radiation (EPA)			0.00
	Office for Prevention Pesticides and Toxic Substances (EPA)			0.00
	Office of Research and Development (EPA)			0.00
	Region 1 - Boston (EPA)			0.00
	Region 3 - Philadelphia (EPA)			0.00
	Region 4 - Atlanta (EPA)			0.00
	Region 5 - Chicago (EPA)		72.2	0.00
	Region 7 - Kansas City (EPA)			0.00
	Region 10 - Seattle (EPA)			0.00
	All Other Components (EPA)			0.00
	Office of the Chief Financial Officer (GSA)			0.00
	Administration On Aging (HHS)			0.00
	Substance Abuse and Mental Health Services Administration (HHS)			0.00
	Agency for Healthcare Research and Quality (HHS)			0.00
	Office of the Under Secretary for Science and Technology (DHS)			0.00
	Office of the Chief Human Capital Officer (HUD)			0.00
	Office of General Counsel (HUD)			0.00
	Office of Community Planning and Development (HUD)			0.00
	Office of Fair Housing and Equal Opportunity (HUD)			0.00
	Office of the Chief Financial Officer (HUD)			0.00
	Office of Field Policy and Management (HUD)			0.00
	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)			0.00
	Office of Chief Procurement Officer (HUD)			0.00
	Office of Public and Indian Housing (HUD)			0.00
	Office of Chief Information Officer (HUD)			0.00
	Office of Policy Development and Research (HUD)			0.00
	Bureau of Indian Affairs (Interior)		59.6	0.00
	U.S. Geological Survey (Interior)		65.0	0.00
	Office of the Solicitor (Interior)			0.00
	Office of Surface Mining (Interior)			0.00
	Bureau of Ocean Energy Management, Regulation and Enforcement (Interior)		55.7	0.00
	Office of the Inspector General (Interior)			0.00
	Office of Special Trustee (Interior)			0.00
	Dryden Flight Research Center (NASA)			0.00
	George C. Marshall Space Flight Center (NASA)		86.6	0.00
	John C. Stennis Space Center (NASA)			0.00
	Immediate Office of the Chief of Naval Operations (Navy)			0.00
	Office of Naval Research (Navy)			0.00
	Naval Intelligence Command (Navy)			0.00
	Military Sealift Command (Navy)			0.00
	U.S. Atlantic Fleet - Commander In Chief (Navy)			0.00
	Office of the Chief Financial Officer (OPM)			0.00
	Office of the Inspector General (OPM)			0.00
	Employee Services (OPM)			0.00
	HR Solutions (OPM)			0.00
	Office of Thrift Supervision (Treasury)		82.7	0.00
	Alcohol and Tobacco Tax and Trade Bureau (Treasury)			0.00
	Office of Inspector General (Treasury)			0.00
	Bureau of the Public Debt (Treasury)			0.00
	Financial Crimes Enforcement Network (Treasury)			0.00
	Office of Inspector General (VA)			0.00
	National Cemetery Administration (VA)			0.00

No Data No Change