Scores by Demographic
Hispanic or Latino

The index scores by demographic measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	Office of the Inspector General for Tax Administration (Treasury)	86.9	80.6	6.30
2	Patent and Trademark Office (Commerce)	85.2	80.9	4.30
3	Region 9 - San Francisco (EPA)	85.1	79.6	5.50
4	Federal Highway Administration (DOT)	83.5	82.6	0.90
5	Region 6 - Dallas (EPA)	82.5	81.0	1.50
5	Goddard Space Flight Center (NASA)	82.5	79.1	3.40
7	Region 3 - Philadelphia (EPA)	82.3		0.00
8	Bureau of Labor Statistics (DOL)	81.4	73.3	8.10
9	Federal Acquisition Service (GSA)	80.7	86.2	-5.50
10	Dryden Flight Research Center (NASA)	80.4		0.00
11	Naval Special Warfare Command (Navy)	79.6		0.00
12	Lyndon B. Johnson Space Center (NASA)	79.5	82.8	-3.30
13	Office of the Comptroller of the Currency (Treasury)	78.3	78.6	-0.30
14	Federal Motor Carrier Safety Administration (DOT)	77.5		0.00
15	Food Safety and Inspection Service (USDA)	76.9	85.7	-8.80
16	Federal Railroad Administration (DOT)	76.7		0.00
17	John F. Kennedy Space Center (NASA)	76.1	82.5	-6.40
18	Headquarters Air Intelligence Agency (Air Force)	75.6		0.00
19	Air Force Special Operations Command (Air Force)	75.0	67.5	7.50
19	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	75.0	78.6	-3.60
21	Public Buildings Service (GSA)	74.5	79.5	-5.00
22	Power Marketing Administrations (DOE)	74.4	65.6	8.80
23	United States Coast Guard (DHS)	74.3	74.0	0.30
24	Mine Safety and Health Administration (DOL)	74.2	55.9	18.30
24	Region 8 - Denver (EPA)	74.2	73.9	0.30
26	Bonneville Power Administration (DOE)	73.7	71.4	2.30
27	Drug Enforcement Administration (DOJ)	73.6	78.6	-5.00
27	Financial Management Service (Treasury)	73.6	74.0	-0.40
29	U.S. Fish and Wildlife Service (Interior)	73.4	76.0	-2.60
30	Space and Naval Warfare Systems Command (Navy)	73.2	67.4	5.80
31	Federal Bureau of Investigation (DOJ)	73.1	83.4	-10.30
32	Natural Resources Conservation Service (USDA)	72.8	76.8	-4.00
33	U.S. Army Accessions Command (Army)	72.3	68.0	4.30
34	Pacific Air Forces (Air Force)	72.2		0.00
34	Global Strike Command (Air Force)	72.2		0.00
34	U.S. Army National Guard Units (Army)	72.2	70.6	1.60
34	George C. Marshall Space Flight Center (NASA)	72.2		0.00
38	U.S. Marshals Service (DOJ)	72.1	77.3	-5.20
39	Centers for Medicare and Medicaid Services (HHS)	71.9	63.2	8.70
39	U.S. Atlantic Fleet - Commander In Chief (Navy)	71.9		0.00
41	Centers for Disease Control and Prevention (HHS)	71.5	69.3	2.20
42	Field Operating Offices of Office of the Secretary of the Army (Army)	71.4	74.4	-3.00
43	Air Combat Command (Air Force)	71.3	72.5	-1.20
43	Internal Revenue Service (Treasury)	71.3	75.9	-4.60
45	Federal Investigative Service (OPM)	71.2	76.0	-4.80
46	Office of the Inspector General (DHS)	71.1	74.2	-3.10
47	U.S. Army South Command (Army)	71.0		0.00
48	Naval Air Systems Command (Navy)	70.8	76.0	-5.20
49	Wage and Hour Division (DOL)	70.7	73.6	-2.90
50	Federal Law Enforcement Training Center (DHS)	70.6	80.0	-9.40
50	U.S. Pacific Fleet - Commander In Chief (Navy)	70.6	73.6	-3.00
52	Customs and Border Protection (DHS)	70.1	75.3	-5.20
52	Office of Community Planning and Development (HUD)	70.1		0.00
52	Naval Education and Training Command (Navy)	70.1	77.4	-7.30
55	Health Resources and Services Administration (HHS)	69.9	68.4	1.50
55	Military Sealift Command (Navy)	69.9		0.00
57	Secret Service (DHS)	69.8	76.3	-6.50
58	Federal Aviation Administration (DOT)	69.7	58.3	11.40
59	Civilian Career Training (Air Force)	69.5		0.00
59	Region 5 - Chicago (EPA)	69.5		0.00
61	National Institutes of Health (HHS)	69.2	68.9	0.30
62	Naval Sea Systems Command (Navy)	69.0	68.1	0.90
63	U.S. Army Netcom/9th Army Signal Command (Army)	68.9	70.3	-1.40
63	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	68.9	68.0	0.90
65	U.S. Air Forces, Europe (Air Force)	68.7	74.2	-5.50
66	U.S. Army Training and Doctrine Command (Army)	68.5	71.6	-3.10
66	Ames Research Center (NASA)	68.5	66.5	2.00
68	U.S. Army Corps of Engineers (Army)	67.9	68.5	-0.60
68	U.S. Army Materiel Command (Army)	67.9	62.6	5.30
70	Immediate Office of the Chief-of-Staff of the Army (Army)	67.6		0.00
70	National Oceanic and Atmospheric Administration (Commerce)	67.6	71.5	-3.90
70	Naval Medical Command (Navy)	67.6	67.2	0.40
73	Bureau of Engraving and Printing (Treasury)	67.4	62.8	4.60
74	Defense Logistics Agency (DOD)	67.0	62.7	4.30
75	Air National Guard Units (Air Force)	66.5	66.8	-0.30
75	Citizenship and Immigration Services (DHS)	66.5	70.5	-4.00
75	Bureau of Land Management (Interior)	66.5	63.9	2.60
78	Agricultural Research Service (USDA)	66.2	63.0	3.20
79	U.S. Army Forces Command (Army)	66.0	65.1	0.90
79	Food and Drug Administration (HHS)	66.0	67.2	-1.20
81	Immediate Office of the Chief of Naval Operations (Navy)	65.9		0.00
82	International Trade Administration (Commerce)	65.8	67.2	-1.40
83	Bureau of Prisons/Federal Prison System (DOJ)	65.7	68.9	-3.20
83	Naval Supply Systems Command (Navy)	65.7	77.0	-11.30
85	Air Mobility Command (Air Force)	65.6	49.8	15.80
85	Defense Information Systems Agency (DOD)	65.6		0.00
85	Executive Office for Immigration Review (DOJ)	65.6	67.8	-2.20
85	Federal Student Aid (ED)	65.6	52.5	13.10
85	Naval Facilities Engineering Command (Navy)	65.6	70.0	-4.40
90	Air Education and Training Command (Air Force)	65.2	67.5	-2.30
90	Bureau of Reclamation (Interior)	65.2	58.2	7.00
92	National Institute of Standards and Technology (Commerce)	65.0	69.7	-4.70
93	U.S. Geological Survey (Interior)	64.9		0.00
94	Bureau of the Census (Commerce)	64.8	68.5	-3.70
95	Marketing and Regulatory Programs (USDA)	64.6	66.6	-2.00
96	U.S. Trustees Program (DOJ)	64.5	69.0	-4.50
97	U.S. Mint (Treasury)	64.4	67.3	-2.90
98	U.S. Military Entrance Processing Command (Army)	64.3		0.00
99	Office of the Secretary (HHS)	64.2	63.4	0.80
100	U.S. Army Acquisition Support Center (Army)	64.1		0.00
101	Headquarters (NASA)	63.9	67.8	-3.90
102	Air Force Elements, U.S. Strategic Command (Air Force)	63.5		0.00
103	Occupational Safety and Health Administration (DOL)	63.2	69.7	-6.50
104	TRICARE Management Activity (DOD)	62.6		0.00
105	Marine Corps (Navy)	62.4	60.4	2.00
106	Joint Activities (Army)	62.1	80.6	-18.50
107	Air Force Materiel Command (Air Force)	61.8	46.1	15.70
108	Space Command (Air Force)	61.7	66.1	-4.40
109	Region 2 - New York (EPA)	61.6	71.8	-10.20
109	Assistant for Administration - Under Secretary of the Navy (Navy)	61.6	59.3	2.30
111	Food and Nutrition Service (USDA)	61.5	67.1	-5.60
111	U.S. Army Reserve Command (Army)	61.5	71.0	-9.50
111	U.S. Army Medical Command (Army)	61.5	65.2	-3.70
114	Department of Defense Education Activity (DOD)	60.9		0.00
114	Washington Headquarters Services - Serviced (DOD)	60.9		0.00
116	Employee Benefits Security Administration (DOL)	60.6	65.9	-5.30
117	National Park Service (Interior)	60.5	57.5	3.00
118	Air Force Personnel Center (Air Force)	60.3		0.00
118	Headquarters - Air Force Reserve (Air Force)	60.3	45.3	15.00
118	Central Office (VA)	60.3	67.8	-7.50
121	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	60.2	63.4	-3.20
122	Defense Contract Management Agency (DOD)	59.6	64.9	-5.30
123	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	59.5		0.00
124	Defense Contract Audit Agency (DOD)	59.4	52.0	7.40
124	Office of the Secretary of the Interior (Interior)	59.4	66.8	-7.40
126	Employment and Training Administration (DOL)	59.3	61.8	-2.50
127	Farm Service Agency (USDA)	59.1	59.2	-0.10
128	National Nuclear Security Administration (DOE)	58.5	67.1	-8.60
129	Rural Development (USDA)	58.4		0.00
130	Veterans Health Administration (VA)	58.0	66.6	-8.60
131	Office of Chemical Safety and Pollution Prevention (EPA)	57.6		0.00
132	U.S. Army Installation Management Agency (Army)	57.1	52.2	4.90
132	Office of the Assistant Secretary for Administration and Management (DOL)	57.1	55.9	1.20
134	U.S. Army Test and Evaluation Command (Army)	57.0	67.7	-10.70
135	U.S. Army, Europe (DOT)	56.8		0.00
135	Commander - Navy Installations (Navy)	56.8	52.1	4.70
137	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	56.3		0.00
138	Forest Service (USDA)	56.2	62.6	-6.40
139	Office of Public and Indian Housing (HUD)	56.1		0.00
140	Office of Fair Housing and Equal Opportunity (HUD)	55.7		0.00
140	Bureau of Naval Personnel (Navy)	55.7	72.9	-17.20
142	Departmental Offices (Treasury)	55.6	68.2	-12.60
143	Administration for Children and Families (HHS)	55.3	58.2	-2.90
144	Veterans Benefits Administration (VA)	55.1	67.4	-12.30
145	Indian Health Service (HHS)	54.9	54.4	0.50
146	Office of Workers' Compensation Programs (DOL)	54.8	55.3	-0.50
147	Federal Emergency Management Agency (DHS)	54.7	52.7	2.00
148	Office of the Secretary (DHS)	54.4		0.00
149	Bureau of Indian Affairs (Interior)	51.6		0.00
150	Missile Defense Agency (DOD)	51.3		0.00
151	U.S. Army Intelligence and Security Command (Army)	50.3		0.00
152	Immigration and Customs Enforcement (DHS)	50.1	59.5	-9.40
153	Defense Threat Reduction Agency (DOD)	50.0		0.00
154	National Protection and Programs Directorate (DHS)	49.8		0.00
155	Departmental Administration (USDA)	49.7		0.00
156	Transportation Security Administration (DHS)	49.3	51.1	-1.80
157	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	48.4		0.00
158	Office of Federal Contract Compliance Programs (DOL)	46.0	53.4	-7.40
159	Management Directorate (DHS)	45.9		0.00
	Air Force Operational Test and Evaluation Center (Air Force)			0.00
	Air Force Audit Agency (Air Force)			0.00
	Air Force Office of Special Investigations (Air Force)			0.00
	U.S. Air Force Academy (Air Force)			0.00
	Air Force Manpower Agency (Air Force)			0.00
	Headquarters and Support Elements (Air Force)			0.00
	Air Force Personnel Operations Agency (Air Force)			0.00
	Air Force Legal Services Center (Air Force)			0.00
	Air National Guard Support Center (Air Force)			0.00
	Air Force Technical Applications Center (Air Force)			0.00
	Air Weather Service (Air Force)			0.00
	Air National Guard Units (Mobilization) (Title 5) (Air Force)			0.00
	Air Force Elements, U.S. Central Command (Air Force)			0.00
	Air Force Elements, U.S. Special Operations Command (Air Force)			0.00
	Air Force Elements, U.S. Transportation Command (Air Force)			0.00
	Air Force Elements, Other Than Europe (Air Force)			0.00
	Air Force Center for Environmental Excellence (Air Force)			0.00
	Air Force Elements, U.S. Northern Command (Air Force)			0.00
	Air Force District of Washington (Air Force)			0.00
	Risk Management Agency (USDA)			0.00
	Foreign Agricultural Service (USDA)			0.00
	Office of General Counsel (USDA)			0.00
	Economic Research Service (USDA)			0.00
	National Agricultural Statistics Service (USDA)			0.00
	Office of the Inspector General (USDA)			0.00
	U.S. Army Audit Agency (Army)			0.00
	U.S. Army Criminal Investigation Command (Army)			0.00
	Office of the Chief of the National Guard Bureau (Army)			0.00
	U.S. Military Academy (Army)			0.00
	U.S. Army Military District of Washington (Army)			0.00
	U.S. Army, Pacific (Army)			0.00
	Office of the Secretary of the Army (Army)			0.00
	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)			0.00
	U.S. Special Operations Command (Army)			0.00
	U.S. Army War College (Army)			0.00
	Office of the Secretary (Commerce)			0.00
	Economic Development Administration (Commerce)			0.00
	Bureau of Economic Analysis (Commerce)			0.00
	National Telecommunications and Information Administration (Commerce)			0.00
	Office of the Inspector General (Commerce)			0.00
	Bureau of Industry and Security (Commerce)			0.00
	Office of the Secretary (DOD)			0.00
	Defense Security Service (DOD)			0.00
	Office of the Inspector General (DOD)			0.00
	Defense Commissary Agency (DOD)		68.3	0.00
	Defense Finance and Accounting Service (DOD)			0.00
	Defense Human Resources Activity (DOD)			0.00
	National Defense University (DOD)			0.00
	Defense Media Activity (DOD)			0.00
	Office of Justice Programs (DOJ)			0.00
	Office of the Inspector General (DOJ)			0.00
	Justice Management Division (DOJ)			0.00
	Antitrust Division (DOJ)			0.00
	Civil Division (DOJ)			0.00
	Civil Rights Division (DOJ)			0.00
	Criminal Division (DOJ)			0.00
	Environment and Natural Resources Division (DOJ)			0.00
	Tax Division (DOJ)			0.00
	Office of the Inspector General (DOL)			0.00
	Office of Labor-Management Standards (DOL)			0.00
	Office of the Solicitor (DOL)			0.00
	Veterans Employment and Training Services (DOL)			0.00
	Office for Civil Rights (ED)			0.00
	Office of the Inspector General (ED)			0.00
	Office of Special Education and Rehabilitative Services (ED)			0.00
	Office of the Chief Financial Officer (ED)			0.00
	Office of Management (ED)			0.00
	Office of Postsecondary Education (ED)			0.00
	Office of Elementary and Secondary Education (ED)			0.00
	Office of the Administrator (EPA)			0.00
	Office of Enforcement Compliance Assurance (EPA)			0.00
	Office of Administration and Resources Management (EPA)			0.00
	Office of Water (EPA)			0.00
	Office of Solid Waste and Emergency Response (EPA)			0.00
	Office of Air and Radiation (EPA)			0.00
	Office of Research and Development (EPA)			0.00
	Region 1 - Boston (EPA)			0.00
	Region 4 - Atlanta (EPA)			0.00
	Region 7 - Kansas City (EPA)			0.00
	Region 10 - Seattle (EPA)			0.00
	Office of the Inspector General (EPA)			0.00
	Office of General Counsel (EPA)			0.00
	Office of Environmental Information (EPA)			0.00
	Office of the Chief Financial Officer (EPA)			0.00
	Office of the Director (CSOSA)			0.00
	Pretrial Services Agency (CSOSA)			0.00
	Office of the Chief Financial Officer (GSA)			0.00
	Office of the Chief Human Capital Officer (GSA)			0.00
	Office of the Inspector General (GSA)			0.00
	Office of Governmentwide Policy (GSA)			0.00
	Office of the Chief Information Officer (GSA)			0.00
	Substance Abuse and Mental Health Services Administration (HHS)			0.00
	Agency for Healthcare Research and Quality (HHS)			0.00
	Intelligence and Analysis (DHS)			0.00
	Office of the Under Secretary for Science and Technology (DHS)			0.00
	Office of the Chief Human Capital Officer (HUD)			0.00
	Office of General Counsel (HUD)			0.00
	Office of the Chief Financial Officer (HUD)			0.00
	Office of Field Policy and Management (HUD)			0.00
	Office of Chief Information Officer (HUD)			0.00
	Office of Policy Development and Research (HUD)			0.00
	International Broadcasting Bureau (BBG)			0.00
	Voice of America (BBG)			0.00
	Bureau of Safety and Environmental Enforcement (Interior)			0.00
	Bureau of Ocean Energy Management (Interior)			0.00
	Office of the Solicitor (Interior)			0.00
	Office of Surface Mining (Interior)			0.00
	Office of the Inspector General (Interior)			0.00
	John Glenn Research Center at Lewis Field (NASA)		75.2	0.00
	Langley Research Center (NASA)		79.0	0.00
	John C. Stennis Space Center (NASA)			0.00
	Office of Naval Research (Navy)			0.00
	Naval Intelligence Command (Navy)			0.00
	Strategic Systems Programs Office (Navy)			0.00
	Navy Systems Management Activity (Navy)			0.00
	Naval Reserve Force (Navy)			0.00
	Retirement Services (OPM)			0.00
	Office of the Chief Information Officer (OPM)			0.00
	Employee Services (OPM)			0.00
	HR Solutions (OPM)			0.00
	Office of the Secretary (DOT)			0.00
	Federal Transit Administration (DOT)			0.00
	National Highway Traffic Safety Administration (DOT)			0.00
	Research and Innovative Technology Administration (DOT)			0.00
	Office of the Inspector General (DOT)			0.00
	Maritime Administration (DOT)			0.00
	Pipeline and Hazardous Materials Safety Administration (DOT)			0.00
	Alcohol and Tobacco Tax and Trade Bureau (Treasury)			0.00
	Office of the Inspector General (Treasury)			0.00
	Bureau of the Public Debt (Treasury)			0.00
	Financial Crimes Enforcement Network (Treasury)			0.00
	Office of the Inspector General (VA)			0.00
	National Cemetery Administration (VA)			0.00

No Data No Change