Scores by 40 and over

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The demographic categories measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes.

• Large Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2011	2010	% Change
1	Environment and Natural Resources Division (DOJ)	83.8	88.2	-5.00
2	Civil Division (DOJ)	83.2	83.9	-0.90
3	Tax Division (DOJ)	82.1	77.2	6.30
4	Office of Inspector General (Treasury)	81.8	87.4	-6.40
5	Office of the Comptroller of the Currency (Treasury)	81.3	84.0	-3.20
6	John C. Stennis Space Center (NASA)	80.8	79.9	1.20
7	Region 1 - Boston (EPA)	80.1	79.8	0.40
8	Goddard Space Flight Center (NASA)	79.1	80.0	-1.20
9	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	78.6	82.1	-4.20
10	Bureau of the Public Debt (Treasury)	78.1	80.2	-2.60
11	Office of the Inspector General (OPM)	78.0	81.2	-3.90
12	Region 3 - Philadelphia (EPA)	77.9	75.0	3.90
13	Region 9 - San Francisco (EPA)	77.7	80.3	-3.20
14	Patent and Trademark Office (Commerce)	77.5	70.0	10.70
14	All Other Components (Navy)	77.5	77.3	0.20
16	Langley Research Center (NASA)	77.1	74.1	4.10
17	U.S. Army Acquisition Support Center (Army)	77.0	73.4	4.90
18	Lyndon B. Johnson Space Center (NASA)	76.9	79.4	-3.10
19	Field Operating Offices of Office of the Secretary of the Army (Army)	76.6	72.5	5.60
19	Drug Enforcement Administration (DOJ)	76.6	75.0	2.10
21	Office of the Inspector General for Tax Administration (Treasury)	75.9	75.8	0.10
22	Region 8 - Denver (EPA)	75.1	73.1	2.70
23	Office of Inspector General (ED)	75.0	80.4	-6.70
24	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	74.8	68.2	9.70
25	Dryden Flight Research Center (NASA)	74.7	76.6	-2.40
25	John F. Kennedy Space Center (NASA)	74.7	76.4	-2.20
25	Military Sealift Command (Navy)	74.7	71.3	4.80
28	National Institute of Standards and Technology (Commerce)	74.2	75.4	-1.60
28	United States Coast Guard (DHS)	74.2	70.9	4.60
30	Region 2 - New York (EPA)	74.1	72.6	2.00
30	Region 10 - Seattle (EPA)	74.1	74.1	0.00
32	George C. Marshall Space Flight Center (NASA)	74.0	75.6	-2.10
33	Office of the Inspector General (Interior)	73.9	75.1	-1.70
33	Federal Highway Administration (DOT)	73.9	74.9	-1.30
35	Air Force Special Operations Command (Air Force)	73.8	74.1	-0.50
35	U.S. Special Operations Command (Army)	73.8	74.6	-1.00
37	Region 6 - Dallas (EPA)	73.6	74.1	-0.60
38	U.S. Marshals Service (DOJ)	73.5	70.7	3.90
39	U.S. Fish and Wildlife Service (Interior)	73.4	72.5	1.20
40	Office of Naval Research (Navy)	73.1	74.7	-2.20
41	Office of the Inspector General (DOJ)	73.0	66.7	9.40
42	Federal Bureau of Investigation (DOJ)	72.8	76.4	-4.80
43	Employee Services (OPM)	72.4	74.7	-3.00
43	Office of Inspector General (VA)	72.4		0.00
45	Secret Service (DHS)	72.2	66.0	9.30
46	Administration On Aging (HHS)	72.0	74.2	-3.00
47	Public Buildings Service (GSA)	71.9	70.9	1.40
47	Naval Education and Training Command (Navy)	71.9	69.5	3.40
49	U.S. Army National Guard Units (Army)	71.5	76.0	-6.00
50	Federal Acquisition Service (GSA)	71.2	70.2	1.40
51	Global Strike Command (Air Force)	71.0		0.00
51	Joint Activities (Army)	71.0	67.2	5.70
51	National Cemetery Administration (VA)	71.0	77.4	-8.30
54	U.S. Army Training and Doctrine Command (Army)	70.8	69.6	1.70
54	Civil Rights Division (DOJ)	70.8	72.5	-2.40
54	All Other Components (OPM)	70.8	69.4	2.00
57	Internal Revenue Service (Treasury)	70.7	69.9	1.20
58	U.S. Air Forces, Europe (Air Force)	70.6	69.4	1.70
59	Air Combat Command (Air Force)	70.5	69.1	2.00
60	U.S. Army Corps of Engineers (Army)	70.4	72.3	-2.70
60	John Glenn Research Center at Lewis Field (NASA)	70.4	70.8	-0.50
60	Federal Investigative Service (OPM)	70.4	65.6	7.40
63	Justice Management Division (DOJ)	70.2	69.2	1.50
63	Naval Air Systems Command (Navy)	70.2	68.0	3.20
65	Immediate Office of the Chief-of-Staff of the Army (Army)	70.1	70.0	0.20
66	Naval Sea Systems Command (Navy)	69.9	68.7	1.80
66	U.S. Pacific Fleet - Commander In Chief (Navy)	69.9	67.7	3.20
68	U.S. Mint (Treasury)	69.8	57.9	20.60
69	Headquarters (NASA)	69.7	72.1	-3.40
70	U.S. Army Medical Command (Army)	69.5	64.2	8.30
71	U.S. Geological Survey (Interior)	69.4	70.8	-2.00
72	National Institutes of Health (HHS)	69.3	71.5	-3.10
73	All Other Components (DOJ)	68.9	71.4	-3.60
73	Food and Drug Administration (HHS)	68.9	68.8	0.20
75	All Other Components (Air Force)	68.6	66.0	4.00
75	Food Safety and Inspection Service (USDA)	68.6	68.2	0.50
75	Region 7 - Kansas City (EPA)	68.6	67.0	2.40
78	Assistant for Administration - Under Secretary of the Navy (Navy)	68.5	68.2	0.40
79	Air Education and Training Command (Air Force)	68.4	70.5	-3.00
79	All Other Components (GSA)	68.4	70.5	-3.00
79	Space and Naval Warfare Systems Command (Navy)	68.4	70.3	-2.60
82	Natural Resources Conservation Service (USDA)	68.2	68.4	-0.20
82	National Oceanic and Atmospheric Administration (Commerce)	68.2	69.3	-1.70
82	Wage and Hour Division (DOL)	68.2		0.00
82	Financial Management Service (Treasury)	68.2	70.4	-3.20
86	Federal Law Enforcement Training Center (DHS)	68.1	70.3	-3.10
87	U.S. Army Materiel Command (Army)	68.0	69.0	-1.40
87	Office for Prevention Pesticides and Toxic Substances (EPA)	68.0	65.5	3.80
87	Centers for Disease Control and Prevention (HHS)	68.0	68.9	-1.30
87	Marine Corps (Navy)	68.0	66.0	3.00
91	Defense Information Systems Agency (DOD)	67.8	69.0	-1.80
92	Office of Air and Radiation (EPA)	67.7	67.0	0.90
93	Bureau of the Census (Commerce)	67.5	70.8	-4.70
94	U.S. Army Forces Command (Army)	67.4	71.8	-6.20
94	Defense Logistics Agency (DOD)	67.4	69.7	-3.30
94	All Other Components (EPA)	67.4	67.7	-0.40
97	Immediate Office of the Commander in Chief of the U.S. Army (Army)	67.3	60.6	11.00
97	Region 5 - Chicago (EPA)	67.3	69.8	-3.60
97	Office of the Inspector General (DHS)	67.3	69.5	-3.10
100	Agency for Healthcare Research and Quality (HHS)	67.2	69.8	-3.70
100	Naval Medical Command (Navy)	67.2	66.7	0.80
102	Health Resources and Services Administration (HHS)	67.1	63.9	5.10
103	Marketing and Regulatory Programs (USDA)	67.0	66.1	1.40
	All Department of Defense	67.0	67.3	-0.50
103	Office of Solid Waste and Emergency Response (EPA)	67.0	68.6	-2.20
105	Food and Nutrition Service (USDA)	66.8	66.0	1.30
105	Power Marketing Administrations (DOE)	66.8	71.0	-5.90
107	Immediate Office of the Chief of Naval Operations (Navy)	66.7	68.5	-2.70
108	Bureau of Labor Statistics (DOL)	66.5	71.0	-6.40
109	Civilian Career Training (Air Force)	66.4		0.00
109	Air National Guard Units (Air Force)	66.4	71.0	-6.40
109	Bureau of Prisons/Federal Prison System (DOJ)	66.4	66.4	0.00
109	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	66.4	72.9	-8.90
109	Bonneville Power Administration (DOE)	66.4	70.3	-5.70
114	U.S. Air Force Academy (Air Force)	66.3	69.4	-4.40
115	Pacific Air Forces (Air Force)	66.2	67.3	-1.70
115	Air Mobility Command (Air Force)	66.2	69.6	-4.80
115	Combined Research - Education - Economic Services (USDA)	66.2	65.6	0.90
115	Executive Office for Immigration Review (DOJ)	66.2	66.3	0.00
115	U.S. Atlantic Fleet - Commander In Chief (Navy)	66.2	67.2	-1.50
115	All Other Components (DOT)	66.2	66.1	0.10
115	Veterans Benefits Administration (VA)	66.2	66.6	-0.70
122	U.S. Army Accessions Command (Army)	66.1	63.5	4.20
122	OGC - OIG - CFO - Offices of International Affairs and Environmental Information (EPA)	66.1	65.5	0.90
124	National Agricultural Statistics Service (USDA)	66.0	73.6	-10.40
124	Veterans Health Administration (VA)	66.0	66.6	-1.00
126	Defense Finance and Accounting Service (DOD)	65.9	68.4	-3.60
126	Bureau of Naval Personnel (Navy)	65.9	66.5	-0.80
126	Naval Facilities Engineering Command (Navy)	65.9	70.8	-6.80
129	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	65.6	67.1	-2.10
130	Office of Thrift Supervision (Treasury)	65.4	75.7	-13.60
131	Citizenship and Immigration Services (DHS)	65.3	66.4	-1.70
132	U.S. Army Contracting Agency (Army)	65.2	70.8	-7.90
132	Naval Supply Systems Command (Navy)	65.2	66.4	-1.80
134	Space Command (Air Force)	65.1	65.4	-0.50
134	Office of the Administrator (EPA)	65.1	65.6	-0.90
134	Office of Water (EPA)	65.1	70.9	-8.20
134	Departmental Offices (Treasury)	65.1	65.7	-0.80
138	Air Force Materiel Command (Air Force)	65.0	64.2	1.20
138	Ames Research Center (NASA)	65.0	65.7	-1.00
140	Agricultural Research Service (USDA)	64.9	67.5	-3.90
141	Office of the Solicitor (Interior)	64.8	57.0	13.60
142	Office of the Secretary of Defense	64.6	66.8	-3.30
143	Office of Administration and Resources Management (EPA)	64.1	70.5	-9.00
144	Customs and Border Protection (DHS)	64.0	62.2	3.00
145	Headquarters - Air Force Reserve (Air Force)	63.9	63.2	1.10
145	All Other Components (Army)	63.9	67.1	-4.80
145	Central Office (VA)	63.9		0.00
148	U.S. Trustees Program (DOJ)	63.8	63.5	0.40
148	All Other Components (ED)	63.8	63.4	0.70
150	Headquarters Air Intelligence Agency (Air Force)	63.7	62.3	2.30
151	U.S. Army Installation Management Agency (Army)	63.6	62.4	2.10
151	Occupational Safety and Health Administration (DOL)	63.6	63.8	-0.30
151	National Nuclear Security Administration (DOE)	63.6		0.00
151	Office of the Chief Financial Officer (GSA)	63.6	63.5	0.10
155	U.S. Army Intelligence and Security Command (Army)	63.4	62.8	1.10
155	Office of the Secretary of the Interior (Interior)	63.4	60.1	5.50
155	National Park Service (Interior)	63.4	64.6	-1.80
158	Office of Research and Development (EPA)	63.3	60.6	4.30
159	Criminal Division (DOJ)	63.2	66.4	-4.80
160	U.S. Military Entrance Processing Command (Army)	63.1	60.7	4.00
161	Rural Housing Service (USDA)	63.0	62.0	1.50
162	All Other Components (DOL)	62.9	64.3	-2.10
163	Anti Trust Division (DOJ)	62.8	75.5	-16.80
163	Mine Safety and Health Administration (DOL)	62.8	66.5	-5.50
165	Office of the Chief Financial Officer (USDA)	62.6	58.5	7.00
165	All Other Components (DOD)	62.6	65.6	-4.60
165	National Drug Intelligence Center (DOJ)	62.6	65.0	-3.70
168	Region 4 - Atlanta (EPA)	62.4	64.6	-3.40
168	Bureau of Land Management (Interior)	62.4	62.9	-0.80
170	Office of Surface Mining (Interior)	62.3	68.4	-8.90
171	Bureau of Engraving and Printing (Treasury)	62.2	53.9	15.40
172	Bureau of Reclamation (Interior)	62.1	64.4	-3.60
173	Administration for Children and Families (HHS)	61.8	63.5	-2.70
174	All Other Components (Commerce)	61.7	62.6	-1.50
174	TRICARE Management Activity (DOD)	61.7	66.6	-7.40
176	Defense Contract Audit Agency (DOD)	61.6	56.5	9.10
177	Defense Commissary Agency (DOD)	61.5	64.0	-4.00
178	Farm Service Agency (USDA)	61.3	61.5	-0.30
179	Naval Intelligence Command (Navy)	61.0	57.9	5.30
179	Commander - Navy Installations (Navy)	61.0	64.5	-5.30
181	Washington Headquarters Services (DOD)	60.9	62.0	-1.90
181	Bureau of Ocean Energy Management, Regulation and Enforcement (Interior)	60.9	67.7	-10.10
183	Office for Civil Rights (ED)	60.8	61.9	-1.80
184	Office of the Chief Financial Officer (ED)	60.7	63.7	-4.70
185	Forest Service (USDA)	60.6	56.8	6.60
185	Office of the Secretary of Health and Human Services (HHS)	60.6	62.5	-2.90
187	Bureau of Indian Affairs (Interior)	60.3	60.4	-0.10
188	U.S. Army Test and Evaluation Command (Army)	60.2	64.5	-6.60
188	U.S. Army Netcom/9th Army Signal Command (Army)	60.2	60.2	0.00
188	Centers for Medicare and Medicaid Services (HHS)	60.2	58.9	2.20
191	Field Locations (DOE)	60.1	61.9	-2.90
192	U.S. Army Reserve Command (Army)	60.0	55.8	7.40
193	Office of Special Trustee (Interior)	59.7	57.5	3.80
194	Office of Workers' Compensation Programs (DOL)	59.5		0.00
194	HR Solutions (OPM)	59.5	64.2	-7.40
196	Department of Defense Education Activity (DOD)	59.4	63.6	-6.50
197	All Other Components (USDA)	59.0	61.9	-4.60
197	Employee Benefits Security Administration (DOL)	59.0	62.7	-5.90
199	Indian Health Service (HHS)	58.9	61.6	-4.40
200	Office of the Inspector General (USDA)	58.8	61.3	-4.10
201	Risk Management Agency (USDA)	58.7	55.4	6.00
201	Defense Contract Management Agency (DOD)	58.7	63.7	-7.90
201	Financial Crimes Enforcement Network (Treasury)	58.7	60.4	-2.70
204	Office of Justice Programs (DOJ)	58.6	56.5	3.80
205	Office of Enforcement Compliance Assurance (EPA)	58.4	65.9	-11.40
206	Federal Aviation Administration (DOT)	57.6	58.1	-0.90
207	Office of Special Education and Rehabilitative Services (ED)	57.2	54.9	4.30
208	International Trade Administration (Commerce)	57.0	60.0	-5.10
209	Immigration and Customs Enforcement (DHS)	56.5	56.9	-0.70
210	Federal Student Aid (ED)	56.4	54.1	4.20
211	Departmental Administration (USDA)	56.3	52.5	7.30
212	Office of the Assistant Secretary for Administration and Management (DOL)	56.1	60.5	-7.30
213	Employment and Training Administration (DOL)	54.6	55.7	-1.90
214	Federal Emergency Management Agency (DHS)	53.1	57.2	-7.10
215	Headquarters Staff Offices (DOE)	52.9	51.4	2.90
216	All Other Components (DHS)	52.7	60.5	-12.90
217	Office of Elementary and Secondary Education (ED)	52.6	55.4	-5.10
218	Headquarters Program Offices (DOE)	52.4	57.5	-8.80
219	Transportation Security Administration (DHS)	51.4	54.2	-5.20
220	Substance Abuse and Mental Health Services Administration (HHS)	51.3	52.8	-2.80
221	Missile Defense Agency (DOD)	51.0	50.2	1.60
222	Office of the Inspector General (DOD)	50.7		0.00
223	Foreign Agricultural Service (USDA)	49.1	52.6	-6.70
224	Office of the Chief Financial Officer (OPM)	48.5	54.8	-11.50
225	Office of Postsecondary Education (ED)	44.8	34.5	29.60
225	Office of the Under Secretary for Science and Technology (DHS)	44.8	59.8	-25.10
227	Office of Federal Contract Compliance Programs (DOL)	44.6		0.00
	Army Audit Agency (Army)			0.00
	Office of Labor-Management Standards (DOL)			0.00
	Office of the Chief Human Capital Officer (HUD)			0.00
	Office of General Counsel (HUD)			0.00
	Office of Community Planning and Development (HUD)			0.00
	Office of Fair Housing and Equal Opportunity (HUD)			0.00
	Office of the Chief Financial Officer (HUD)			0.00
	Office of Field Policy and Management (HUD)			0.00
	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)			0.00
	Office of Chief Procurement Officer (HUD)			0.00
	Office of Public and Indian Housing (HUD)			0.00
	Office of Chief Information Officer (HUD)			0.00
	Office of Policy Development and Research (HUD)			0.00

No Data No Change