Scores by Demographic
40 and over

The index scores by demographic measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	Pretrial Services Agency (CSOSA)	86.8		0.00
2	Civil Division (DOJ)	85.5	83.2	2.30
3	John C. Stennis Space Center (NASA)	85.4	80.8	4.60
4	Environment and Natural Resources Division (DOJ)	84.9	83.8	1.10
5	Office of General Counsel (EPA)	84.7		0.00
6	Naval Special Warfare Command (Navy)	81.7		0.00
7	Region 1 - Boston (EPA)	80.7	80.1	0.60
8	Office of the Inspector General for Tax Administration (Treasury)	80.5	75.9	4.60
9	Patent and Trademark Office (Commerce)	80.4	77.5	2.90
10	Tax Division (DOJ)	79.0	82.1	-3.10
11	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	78.9	74.8	4.10
12	Field Operating Offices of Office of the Secretary of the Army (Army)	78.7	76.6	2.10
13	Goddard Space Flight Center (NASA)	78.2	79.1	-0.90
14	Region 3 - Philadelphia (EPA)	77.9	77.9	0.00
14	Office of the Inspector General (Interior)	77.9	73.9	4.00
16	Federal Railroad Administration (DOT)	77.1		0.00
17	Air Force Elements, U.S. Central Command (Air Force)	76.9		0.00
17	Lyndon B. Johnson Space Center (NASA)	76.9	76.9	0.00
17	Federal Highway Administration (DOT)	76.9	73.9	3.00
20	Region 9 - San Francisco (EPA)	76.2	77.7	-1.50
20	George C. Marshall Space Flight Center (NASA)	76.2	74.0	2.20
22	Office of the Inspector General (GSA)	76.1		0.00
22	Agency for Healthcare Research and Quality (HHS)	76.1	67.2	8.90
24	Langley Research Center (NASA)	76.0	77.1	-1.10
25	Region 6 - Dallas (EPA)	75.2	73.6	1.60
26	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	74.9	78.6	-3.70
27	Office of the Comptroller of the Currency (Treasury)	74.6	81.3	-6.70
28	Region 8 - Denver (EPA)	74.4	75.1	-0.70
29	Headquarters (NASA)	74.2	69.7	4.50
30	Air Force Special Operations Command (Air Force)	74.1	73.8	0.30
31	Office of the Inspector General (ED)	74.0	75.0	-1.00
32	U.S. Army National Guard Units (Army)	73.9	71.5	2.40
33	Federal Acquisition Service (GSA)	73.8	71.2	2.60
34	Military Sealift Command (Navy)	73.6	74.7	-1.10
35	Office of the Inspector General (EPA)	73.5		0.00
36	Office of the Inspector General (VA)	73.3	72.4	0.90
37	Air Force Elements, U.S. Transportation Command (Air Force)	73.0		0.00
38	Region 7 - Kansas City (EPA)	72.9	68.6	4.30
39	Air Force Office of Special Investigations (Air Force)	72.8		0.00
40	United States Coast Guard (DHS)	72.7	74.2	-1.50
41	Federal Bureau of Investigation (DOJ)	72.6	72.8	-0.20
42	Office of the Inspector General (Treasury)	72.4	81.8	-9.40
43	Air Force Operational Test and Evaluation Center (Air Force)	72.3		0.00
43	National Institute of Standards and Technology (Commerce)	72.3	74.2	-1.90
45	Air Force Elements, U.S. Special Operations Command (Air Force)	72.2		0.00
46	Bureau of Economic Analysis (Commerce)	72.1		0.00
47	John F. Kennedy Space Center (NASA)	72.0	74.7	-2.70
48	Economic Research Service (USDA)	71.9		0.00
48	Drug Enforcement Administration (DOJ)	71.9	76.6	-4.70
48	Strategic Systems Programs Office (Navy)	71.9		0.00
51	Office of Naval Research (Navy)	71.8	73.1	-1.30
51	Naval Reserve Force (Navy)	71.8		0.00
53	Employee Services (OPM)	71.7	72.4	-0.70
54	Dryden Flight Research Center (NASA)	71.3	74.7	-3.40
54	U.S. Pacific Fleet - Commander In Chief (Navy)	71.3	69.9	1.40
56	Air Force Legal Services Center (Air Force)	71.2		0.00
56	U.S. Special Operations Command (Army)	71.2	73.8	-2.60
58	Civil Rights Division (DOJ)	71.1	70.8	0.30
58	U.S. Fish and Wildlife Service (Interior)	71.1	73.4	-2.30
60	Region 10 - Seattle (EPA)	71.0	74.1	-3.10
60	Bureau of the Public Debt (Treasury)	71.0	78.1	-7.10
62	U.S. Marshals Service (DOJ)	70.9	73.5	-2.60
63	Headquarters and Support Elements (Air Force)	70.8		0.00
63	John Glenn Research Center at Lewis Field (NASA)	70.8	70.4	0.40
65	U.S. Army Forces Command (Army)	70.7	67.4	3.30
66	Air Combat Command (Air Force)	70.6	70.5	0.10
67	Naval Education and Training Command (Navy)	70.5	71.9	-1.40
68	Air Weather Service (Air Force)	70.4		0.00
69	U.S. Air Forces, Europe (Air Force)	70.2	70.6	-0.40
69	Centers for Disease Control and Prevention (HHS)	70.2	68.0	2.20
71	Civilian Career Training (Air Force)	69.9	66.4	3.50
71	Bureau of Labor Statistics (DOL)	69.9	66.5	3.40
73	Air Mobility Command (Air Force)	69.8	66.2	3.60
74	U.S. Army South Command (Army)	69.7		0.00
74	Federal Motor Carrier Safety Administration (DOT)	69.7		0.00
76	Bonneville Power Administration (DOE)	69.5	66.4	3.10
76	National Cemetery Administration (VA)	69.5	71.0	-1.50
78	Food and Drug Administration (HHS)	69.4	68.9	0.50
78	Retirement Services (OPM)	69.4		0.00
80	Region 2 - New York (EPA)	69.3	74.1	-4.80
80	Internal Revenue Service (Treasury)	69.3	70.7	-1.40
82	Office of the Inspector General (DOT)	69.2		0.00
83	Air Force Elements, U.S. Northern Command (Air Force)	69.1		0.00
84	U.S. Geological Survey (Interior)	68.9	69.4	-0.50
85	Office of the Chief of the National Guard Bureau (Army)	68.8		0.00
86	Office of Solid Waste and Emergency Response (EPA)	68.7	67.0	1.70
86	National Institutes of Health (HHS)	68.7	69.3	-0.60
88	U.S. Air Force Academy (Air Force)	68.6	66.3	2.30
88	Defense Information Systems Agency (DOD)	68.6	67.8	0.80
90	Air National Guard Units (Air Force)	68.5	66.4	2.10
90	U.S. Atlantic Fleet - Commander In Chief (Navy)	68.5	66.2	2.30
92	Defense Logistics Agency (DOD)	68.4	67.4	1.00
231	Office of Administration and Resources Management (EPA)	68.4	64.1	4.30
94	Region 5 - Chicago (EPA)	68.2	67.3	0.90
94	Secret Service (DHS)	68.2	72.2	-4.00
94	Federal Law Enforcement Training Center (DHS)	68.2	68.1	0.10
97	Office of the Administrator (EPA)	68.1	65.1	3.00
97	Ames Research Center (NASA)	68.1	65.0	3.10
97	Naval Air Systems Command (Navy)	68.1	70.2	-2.10
97	Federal Investigative Service (OPM)	68.1	70.4	-2.30
101	Global Strike Command (Air Force)	68.0	71.0	-3.00
102	Air National Guard Units (Mobilization) (Title 5) (Air Force)	67.9		0.00
102	Food Safety and Inspection Service (USDA)	67.9	68.6	-0.70
102	U.S. Army Corps of Engineers (Army)	67.9	70.4	-2.50
102	Defense Media Activity (DOD)	67.9		0.00
106	Air National Guard Support Center (Air Force)	67.8		0.00
107	Air Education and Training Command (Air Force)	67.7	68.4	-0.70
107	Office of the Inspector General (DOJ)	67.7	73.0	-5.30
107	Research and Innovative Technology Administration (DOT)	67.7		0.00
110	Naval Sea Systems Command (Navy)	67.6	69.9	-2.30
111	U.S. Army Acquisition Support Center (Army)	67.5	77.0	-9.50
111	Office of the Solicitor (DOL)	67.5		0.00
111	Public Buildings Service (GSA)	67.5	71.9	-4.40
114	Air Force Audit Agency (Air Force)	67.4		0.00
115	Defense Security Service (DOD)	67.3		0.00
115	Bureau of Naval Personnel (Navy)	67.3	65.9	1.40
115	Navy Systems Management Activity (Navy)	67.3		0.00
118	U.S. Army Accessions Command (Army)	67.2	66.1	1.10
118	Office of the Inspector General (DHS)	67.2	67.3	-0.10
118	Federal Transit Administration (DOT)	67.2		0.00
121	U.S. Army Training and Doctrine Command (Army)	67.1	70.8	-3.70
121	Executive Office for Immigration Review (DOJ)	67.1	66.2	0.90
121	Space and Naval Warfare Systems Command (Navy)	67.1	68.4	-1.30
124	Office of Water (EPA)	67.0	65.1	1.90
124	Centers for Medicare and Medicaid Services (HHS)	67.0	60.2	6.80
126	U.S. Army War College (Army)	66.9		0.00
126	Bureau of Industry and Security (Commerce)	66.9		0.00
128	Immediate Office of the Chief-of-Staff of the Army (Army)	66.6	70.1	-3.50
129	Office of Air and Radiation (EPA)	66.4	67.7	-1.30
130	Citizenship and Immigration Services (DHS)	66.3	65.3	1.00
130	U.S. Mint (Treasury)	66.3	69.8	-3.50
132	Naval Medical Command (Navy)	66.0	67.2	-1.20
133	Joint Activities (Army)	65.8	71.0	-5.20
133	Naval Facilities Engineering Command (Navy)	65.8	65.9	-0.10
135	Natural Resources Conservation Service (USDA)	65.7	68.2	-2.50
136	U.S. Army Materiel Command (Army)	65.6	68.0	-2.40
136	Office of the Secretary (DOT)	65.6		0.00
138	Office of the Secretary (DOD)	65.5	64.6	0.90
138	Region 4 - Atlanta (EPA)	65.5	62.4	3.10
138	Assistant for Administration - Under Secretary of the Navy (Navy)	65.5	68.5	-3.00
141	Risk Management Agency (USDA)	65.4	58.7	6.70
141	U.S. Army, Pacific (Army)	65.4		0.00
141	Health Resources and Services Administration (HHS)	65.4	67.1	-1.70
141	Immediate Office of the Chief of Naval Operations (Navy)	65.4	66.7	-1.30
145	Bureau of Prisons/Federal Prison System (DOJ)	65.3	66.4	-1.10
145	Wage and Hour Division (DOL)	65.3	68.2	-2.90
145	Departmental Offices (Treasury)	65.3	65.1	0.20
148	Office of the Chief Financial Officer (ED)	65.2	60.7	4.50
148	Office of Policy Development and Research (HUD)	65.2		0.00
150	National Highway Traffic Safety Administration (DOT)	65.1		0.00
151	U.S. Army Medical Command (Army)	65.0	69.5	-4.50
151	Naval Supply Systems Command (Navy)	65.0	65.2	-0.20
153	Air Force Technical Applications Center (Air Force)	64.8		0.00
153	Air Force Elements, U.S. Strategic Command (Air Force)	64.8		0.00
153	Department of Defense Education Activity (DOD)	64.8	59.4	5.40
156	Washington Headquarters Services - Serviced (DOD)	64.6		0.00
156	Justice Management Division (DOJ)	64.6	70.2	-5.60
158	National Oceanic and Atmospheric Administration (Commerce)	64.5	68.2	-3.70
159	U.S. Army, Europe (DOT)	64.4		0.00
159	Defense Contract Audit Agency (DOD)	64.4	61.6	2.80
159	Marine Corps (Navy)	64.4	68.0	-3.60
162	Food and Nutrition Service (USDA)	64.3	66.8	-2.50
162	Office of the Chief Information Officer (OPM)	64.3		0.00
164	Bureau of the Census (Commerce)	64.2	67.5	-3.30
165	Pacific Air Forces (Air Force)	64.1	66.2	-2.10
165	Headquarters Air Intelligence Agency (Air Force)	64.1	63.7	0.40
165	Agricultural Research Service (USDA)	64.1	64.9	-0.80
165	U.S. Trustees Program (DOJ)	64.1	63.8	0.30
169	Office of the Chief Information Officer (GSA)	63.9		0.00
170	Office of Enforcement Compliance Assurance (EPA)	63.8	58.4	5.40
171	Office of the Chief Financial Officer (GSA)	63.7	63.6	0.10
171	Bureau of Engraving and Printing (Treasury)	63.7	62.2	1.50
173	Marketing and Regulatory Programs (USDA)	63.6	67.0	-3.40
173	Naval Intelligence Command (Navy)	63.6	61.0	2.60
175	U.S. Military Academy (Army)	63.5		0.00
175	Office of General Counsel (HUD)	63.5		0.00
177	Air Force Materiel Command (Air Force)	63.3	65.0	-1.70
178	Defense Commissary Agency (DOD)	63.1	61.5	1.60
179	HR Solutions (OPM)	62.9	59.5	3.40
180	Office of Research and Development (EPA)	62.8	63.3	-0.50
181	Headquarters - Air Force Reserve (Air Force)	62.7	63.9	-1.20
181	Air Force Center for Environmental Excellence (Air Force)	62.7		0.00
181	Veterans Health Administration (VA)	62.7	66.0	-3.30
184	Bureau of Land Management (Interior)	62.6	62.4	0.20
184	National Park Service (Interior)	62.6	63.4	-0.80
186	Power Marketing Administrations (DOE)	62.4	66.8	-4.40
186	Office of Field Policy and Management (HUD)	62.4		0.00
188	Mine Safety and Health Administration (DOL)	62.3	62.8	-0.50
188	Office of the Director (CSOSA)	62.3		0.00
188	Bureau of Safety and Environmental Enforcement (Interior)	62.3		0.00
188	Bureau of Ocean Energy Management (Interior)	62.3		0.00
192	Office for Civil Rights (ED)	62.2	60.8	1.40
193	Federal Aviation Administration (DOT)	62.0	57.6	4.40
194	Occupational Safety and Health Administration (DOL)	61.9	63.6	-1.70
194	Office of the Secretary of the Interior (Interior)	61.9	63.4	-1.50
196	National Telecommunications and Information Administration (Commerce)	61.8		0.00
197	U.S. Army Military District of Washington (Army)	61.7		0.00
198	U.S. Military Entrance Processing Command (Army)	61.6	63.1	-1.50
198	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	61.6	66.4	-4.80
198	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	61.6		0.00
201	Office of Justice Programs (DOJ)	61.5	58.6	2.90
201	Administration for Children and Families (HHS)	61.5	61.8	-0.30
203	Air Force District of Washington (Air Force)	61.4		0.00
203	U.S. Army Reserve Command (Army)	61.4	60.0	1.40
203	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	61.4	65.6	-4.20
203	Defense Contract Management Agency (DOD)	61.4	58.7	2.70
207	Air Force Personnel Center (Air Force)	61.3		0.00
207	Departmental Administration (USDA)	61.3	56.3	5.00
207	U.S. Army Intelligence and Security Command (Army)	61.3	63.4	-2.10
207	U.S. Army Criminal Investigation Command (Army)	61.3		0.00
211	Office of the Secretary (HHS)	61.2	60.6	0.60
211	Bureau of Reclamation (Interior)	61.2	62.1	-0.90
213	TRICARE Management Activity (DOD)	61.1	61.7	-0.60
213	National Nuclear Security Administration (DOE)	61.1	63.6	-2.50
215	Central Office (VA)	60.9	63.9	-3.00
216	Employee Benefits Security Administration (DOL)	60.7	59.0	1.70
216	Office of Chemical Safety and Pollution Prevention (EPA)	60.7		0.00
216	Commander - Navy Installations (Navy)	60.7	61.0	-0.30
219	Office of the Inspector General (USDA)	60.6	58.8	1.80
219	Office of the Inspector General (DOL)	60.6		0.00
221	Office of Labor-Management Standards (DOL)	60.0		0.00
221	Office of the Secretary (DHS)	60.0		0.00
223	Office of the Solicitor (Interior)	59.9	64.8	-4.90
224	U.S. Army Installation Management Agency (Army)	59.8	63.6	-3.80
224	National Defense University (DOD)	59.8		0.00
226	Office of General Counsel (USDA)	59.6		0.00
226	Farm Service Agency (USDA)	59.6	61.3	-1.70
226	Maritime Administration (DOT)	59.6		0.00
229	Space Command (Air Force)	59.5	65.1	-5.60
229	Customs and Border Protection (DHS)	59.5	64.0	-4.50
231	International Broadcasting Bureau (BBG)	59.4		0.00
233	Air Force Elements, Other Than Europe (Air Force)	59.3		0.00
233	Defense Finance and Accounting Service (DOD)	59.3	65.9	-6.60
235	Air Force Manpower Agency (Air Force)	59.0		0.00
236	Defense Threat Reduction Agency (DOD)	58.8		0.00
237	Office of the Chief Human Capital Officer (GSA)	58.7		0.00
238	Office of the Secretary of the Army (Army)	58.2		0.00
239	Office of Management (ED)	58.0		0.00
239	Office of Governmentwide Policy (GSA)	58.0		0.00
241	Defense Human Resources Activity (DOD)	57.9		0.00
242	Federal Student Aid (ED)	57.7	56.4	1.30
242	Veterans Benefits Administration (VA)	57.7	66.2	-8.50
244	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	57.6		0.00
245	Office of Surface Mining (Interior)	57.4	62.3	-4.90
245	Financial Crimes Enforcement Network (Treasury)	57.4	58.7	-1.30
247	U.S. Army Netcom/9th Army Signal Command (Army)	57.2	60.2	-3.00
248	Office of Workers' Compensation Programs (DOL)	56.9	59.5	-2.60
248	Indian Health Service (HHS)	56.9	58.9	-2.00
250	International Trade Administration (Commerce)	56.7	57.0	-0.30
251	Rural Development (USDA)	56.5		0.00
252	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)	56.4		0.00
253	Bureau of Indian Affairs (Interior)	55.7	60.3	-4.60
254	Office of the Secretary (Commerce)	55.5		0.00
255	Veterans Employment and Training Services (DOL)	55.4		0.00
256	Financial Management Service (Treasury)	55.2	68.2	-13.00
257	Office of Fair Housing and Equal Opportunity (HUD)	54.9		0.00
258	Missile Defense Agency (DOD)	54.8	51.0	3.80
258	Office of the Chief Financial Officer (HUD)	54.8		0.00
260	Federal Emergency Management Agency (DHS)	54.6	53.1	1.50
261	Forest Service (USDA)	54.2	60.6	-6.40
262	Management Directorate (DHS)	54.0		0.00
263	Air Force Personnel Operations Agency (Air Force)	53.9		0.00
263	Office of the Assistant Secretary for Administration and Management (DOL)	53.9	56.1	-2.20
263	Office of Public and Indian Housing (HUD)	53.9		0.00
266	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	53.8		0.00
267	U.S. Army Test and Evaluation Command (Army)	53.6	60.2	-6.60
268	Office of Community Planning and Development (HUD)	53.0		0.00
269	Criminal Division (DOJ)	52.9	63.2	-10.30
270	Office of Environmental Information (EPA)	52.3		0.00
271	Employment and Training Administration (DOL)	52.1	54.6	-2.50
272	Office of Special Education and Rehabilitative Services (ED)	51.6	57.2	-5.60
273	Office of the Chief Human Capital Officer (HUD)	51.0		0.00
274	Pipeline and Hazardous Materials Safety Administration (DOT)	50.4		0.00
275	Office of Chief Information Officer (HUD)	50.2		0.00
276	Immigration and Customs Enforcement (DHS)	49.8	56.5	-6.70
277	Economic Development Administration (Commerce)	49.6		0.00
278	Office of Federal Contract Compliance Programs (DOL)	48.9	44.6	4.30
279	Transportation Security Administration (DHS)	48.8	51.4	-2.60
280	Antitrust Division (DOJ)	48.2	62.8	-14.60
281	Office of Elementary and Secondary Education (ED)	47.2	52.6	-5.40
282	National Protection and Programs Directorate (DHS)	47.1		0.00
283	Substance Abuse and Mental Health Services Administration (HHS)	46.8	51.3	-4.50
284	Intelligence and Analysis (DHS)	45.3		0.00
285	Foreign Agricultural Service (USDA)	45.0	49.1	-4.10
286	National Agricultural Statistics Service (USDA)	44.9	66.0	-21.10
287	Voice of America (BBG)	44.8		0.00
288	Office of Postsecondary Education (ED)	41.0	44.8	-3.80
289	Office of the Inspector General (Commerce)	40.5		0.00
290	Office of the Under Secretary for Science and Technology (DHS)	32.8	44.8	-12.00
	U.S. Army Audit Agency (Army)			0.00
	Office of the Inspector General (DOD)		50.7	0.00
	Office of the Chief Financial Officer (EPA)			0.00

No Data No Change