Scores by Demographic
Black or African-American

The index scores by demographic measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes. Learn more »

• Large Agencies
• Mid-Size Agencies
• Small Agencies
• Agency Subcomponents

Rank	Agency	2012	2011	Change
1	John Glenn Research Center at Lewis Field (NASA)	82.8	76.0	6.80
2	Pretrial Services Agency (CSOSA)	81.5		0.00
3	Patent and Trademark Office (Commerce)	81.1	78.9	2.20
3	Federal Highway Administration (DOT)	81.1	77.3	3.80
5	Air Force Elements, U.S. Special Operations Command (Air Force)	80.5		0.00
5	Region 3 - Philadelphia (EPA)	80.5	80.5	0.00
7	Goddard Space Flight Center (NASA)	80.3	80.5	-0.20
8	Langley Research Center (NASA)	79.6	73.2	6.40
9	Region 6 - Dallas (EPA)	78.7	72.3	6.40
10	Federal Railroad Administration (DOT)	78.6		0.00
11	Office of the Inspector General for Tax Administration (Treasury)	78.4	76.0	2.40
12	Civilian Career Training (Air Force)	77.9	73.9	4.00
13	Federal Acquisition Service (GSA)	77.2	68.0	9.20
13	U.S. Pacific Fleet - Commander In Chief (Navy)	77.2	76.7	0.50
15	Region 2 - New York (EPA)	76.9	73.1	3.80
16	George C. Marshall Space Flight Center (NASA)	76.4	71.5	4.90
17	Food Safety and Inspection Service (USDA)	76.2	74.2	2.00
17	Office of the Inspector General (ED)	76.2	75.6	0.60
17	Naval Reserve Force (Navy)	76.2		0.00
20	Office of the Comptroller of the Currency (Treasury)	76.1	82.0	-5.90
21	Strategic Systems Programs Office (Navy)	76.0		0.00
21	Military Sealift Command (Navy)	76.0	73.3	2.70
23	Bonneville Power Administration (DOE)	75.8	76.1	-0.30
24	U.S. Special Operations Command (Army)	75.7	70.9	4.80
25	Air Force Special Operations Command (Air Force)	75.3	70.4	4.90
25	Federal Bureau of Investigation (DOJ)	75.3	74.8	0.50
27	Bureau of Prisons/Federal Prison System (DOJ)	74.9	74.3	0.60
27	Naval Special Warfare Command (Navy)	74.9		0.00
29	Bureau of Economic Analysis (Commerce)	74.8		0.00
30	Defense Security Service (DOD)	74.7		0.00
30	Civil Division (DOJ)	74.7	78.7	-4.00
32	Office of the Inspector General (DOT)	74.3		0.00
32	Alcohol and Tobacco Tax and Trade Bureau (Treasury)	74.3	66.4	7.90
34	Air Force Elements, U.S. Strategic Command (Air Force)	74.0		0.00
35	Lyndon B. Johnson Space Center (NASA)	73.8	76.6	-2.80
36	Federal Law Enforcement Training Center (DHS)	73.7	68.0	5.70
37	John F. Kennedy Space Center (NASA)	73.6	79.9	-6.30
38	Field Operating Offices of Office of the Secretary of the Army (Army)	73.3	66.2	7.10
38	Defense Logistics Agency (DOD)	73.3	70.1	3.20
40	U.S. Army Forces Command (Army)	73.2	74.2	-1.00
41	Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ)	72.9	74.7	-1.80
42	U.S. Army National Guard Units (Army)	72.6	63.5	9.10
43	Office of the Inspector General (EPA)	72.3		0.00
43	Office of Naval Research (Navy)	72.3	57.3	15.00
45	U.S. Atlantic Fleet - Commander In Chief (Navy)	72.2	76.3	-4.10
46	National Institute of Standards and Technology (Commerce)	72.1	70.7	1.40
47	Global Strike Command (Air Force)	71.8	75.1	-3.30
48	Drug Enforcement Administration (DOJ)	71.5	76.7	-5.20
49	Bureau of the Public Debt (Treasury)	71.2	83.3	-12.10
50	Secret Service (DHS)	71.1	73.6	-2.50
51	Naval Education and Training Command (Navy)	71.0	70.4	0.60
137	Office of Administration and Resources Management (EPA)	70.9	70.7	0.20
53	Headquarters Air Intelligence Agency (Air Force)	70.7		0.00
54	Federal Investigative Service (OPM)	70.6	70.2	0.40
55	U.S. Marshals Service (DOJ)	70.2	74.5	-4.30
56	Air Combat Command (Air Force)	70.1	82.4	-12.30
57	Air Education and Training Command (Air Force)	70.0	70.8	-0.80
57	Internal Revenue Service (Treasury)	70.0	72.5	-2.50
59	Employee Services (OPM)	69.9	69.5	0.40
60	Air Mobility Command (Air Force)	69.7	67.8	1.90
60	U.S. Army Training and Doctrine Command (Army)	69.7	72.6	-2.90
60	Office of Solid Waste and Emergency Response (EPA)	69.7	71.8	-2.10
60	Retirement Services (OPM)	69.7		0.00
64	Centers for Disease Control and Prevention (HHS)	69.5	68.8	0.70
65	Office of Field Policy and Management (HUD)	69.4		0.00
66	Tax Division (DOJ)	69.3	74.1	-4.80
66	U.S. Mint (Treasury)	69.3	69.6	-0.30
68	Air National Guard Units (Air Force)	68.9		0.00
68	Space and Naval Warfare Systems Command (Navy)	68.9	66.1	2.80
70	Centers for Medicare and Medicaid Services (HHS)	68.7	60.7	8.00
71	United States Coast Guard (DHS)	68.6	65.0	3.60
71	Naval Sea Systems Command (Navy)	68.6	74.5	-5.90
73	Food and Drug Administration (HHS)	68.3	69.0	-0.70
74	Office of Air and Radiation (EPA)	68.1	75.3	-7.20
75	Natural Resources Conservation Service (USDA)	68.0	78.8	-10.80
75	Washington Headquarters Services - Serviced (DOD)	68.0		0.00
75	Wage and Hour Division (DOL)	68.0	67.0	1.00
75	Headquarters (NASA)	68.0	68.8	-0.80
79	U.S. Army Accessions Command (Army)	67.7	70.8	-3.10
80	Naval Supply Systems Command (Navy)	67.6	67.4	0.20
81	Naval Air Systems Command (Navy)	67.3	66.7	0.60
81	National Cemetery Administration (VA)	67.3	72.1	-4.80
83	Defense Contract Management Agency (DOD)	67.2	65.7	1.50
84	Defense Information Systems Agency (DOD)	67.0	65.3	1.70
85	U.S. Army Corps of Engineers (Army)	66.9	68.0	-1.10
85	Office of the Secretary (DOD)	66.9	54.6	12.30
87	National Institutes of Health (HHS)	66.8	65.5	1.30
87	Naval Facilities Engineering Command (Navy)	66.8	73.4	-6.60
89	Headquarters and Support Elements (Air Force)	66.7		0.00
89	Office of the Inspector General (DOJ)	66.7	60.0	6.70
91	U.S. Army Materiel Command (Army)	66.6	71.0	-4.40
92	Office of the Inspector General (USDA)	66.5		0.00
92	Office of the Inspector General (DHS)	66.5	71.1	-4.60
94	Air Force Materiel Command (Air Force)	66.4	73.3	-6.90
94	Region 4 - Atlanta (EPA)	66.4	64.0	2.40
96	Defense Contract Audit Agency (DOD)	66.3	63.7	2.60
97	U.S. Army Medical Command (Army)	66.1	73.5	-7.40
98	Department of Defense Education Activity (DOD)	66.0	58.5	7.50
99	Office of the Chief Financial Officer (ED)	65.9	59.0	6.90
100	Occupational Safety and Health Administration (DOL)	65.8	69.6	-3.80
100	Region 5 - Chicago (EPA)	65.8	69.7	-3.90
102	Public Buildings Service (GSA)	65.7	74.4	-8.70
103	Health Resources and Services Administration (HHS)	65.5	63.8	1.70
104	Assistant for Administration - Under Secretary of the Navy (Navy)	65.4	69.7	-4.30
105	Federal Aviation Administration (DOT)	65.3	65.4	-0.10
106	Food and Nutrition Service (USDA)	65.0	61.3	3.70
106	Office of the Chief of the National Guard Bureau (Army)	65.0		0.00
106	Joint Activities (Army)	65.0	65.8	-0.80
106	Missile Defense Agency (DOD)	65.0	73.2	-8.20
106	Citizenship and Immigration Services (DHS)	65.0	61.2	3.80
111	U.S. Army Acquisition Support Center (Army)	64.9	76.4	-11.50
112	Forest Service (USDA)	64.8	66.0	-1.20
112	Office of the Administrator (EPA)	64.8	57.2	7.60
114	Departmental Offices (Treasury)	64.7	65.7	-1.00
115	U.S. Geological Survey (Interior)	64.4		0.00
116	U.S. Army Intelligence and Security Command (Army)	64.3	59.4	4.90
117	Marine Corps (Navy)	64.2	70.5	-6.30
118	U.S. Army Installation Management Agency (Army)	64.0	60.9	3.10
118	Immediate Office of the Chief-of-Staff of the Army (Army)	64.0	68.1	-4.10
120	Bureau of Labor Statistics (DOL)	63.9	61.1	2.80
121	Air National Guard Support Center (Air Force)	63.8		0.00
122	Civil Rights Division (DOJ)	63.5	63.3	0.20
122	Office of Water (EPA)	63.5	60.6	2.90
124	U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army)	63.4		0.00
124	Federal Transit Administration (DOT)	63.4		0.00
126	Maritime Administration (DOT)	63.3		0.00
127	Executive Office for Immigration Review (DOJ)	63.2	68.7	-5.50
127	Office of the Chief Financial Officer (HUD)	63.2		0.00
127	Veterans Health Administration (VA)	63.2	65.7	-2.50
130	U.S. Army, Pacific (Army)	63.1		0.00
130	Justice Management Division (DOJ)	63.1	73.7	-10.60
132	Bureau of the Census (Commerce)	62.9	67.2	-4.30
133	Space Command (Air Force)	62.8	79.4	-16.60
133	Bureau of Alcohol Tobacco Firearms and Explosives (DOJ)	62.8	67.4	-4.60
133	Customs and Border Protection (DHS)	62.8	67.6	-4.80
133	Federal Motor Carrier Safety Administration (DOT)	62.8		0.00
137	Pacific Air Forces (Air Force)	62.7	73.5	-10.80
139	U.S. Army, Europe (DOT)	62.6		0.00
139	Office of Management (ED)	62.6		0.00
141	Office of the Chief Financial Officer (GSA)	62.2	62.7	-0.50
142	Marketing and Regulatory Programs (USDA)	62.1	64.7	-2.60
142	Office of Chemical Safety and Pollution Prevention (EPA)	62.1		0.00
144	Bureau of Engraving and Printing (Treasury)	61.9	61.1	0.80
145	U.S. Army Military District of Washington (Army)	61.8		0.00
145	National Oceanic and Atmospheric Administration (Commerce)	61.8	61.7	0.10
145	Voice of America (BBG)	61.8		0.00
148	Departmental Administration (USDA)	61.7	56.8	4.90
149	Federal Student Aid (ED)	61.6	57.8	3.80
149	Office of the Director (CSOSA)	61.6		0.00
151	Office of the Solicitor (DOL)	61.5		0.00
152	Ames Research Center (NASA)	61.4	60.2	1.20
153	Central Office (VA)	61.2	61.0	0.20
154	Administration for Children and Families (HHS)	61.1	62.2	-1.10
155	Defense Media Activity (DOD)	61.0		0.00
155	U.S. Fish and Wildlife Service (Interior)	61.0	80.4	-19.40
157	TRICARE Management Activity (DOD)	60.9	61.1	-0.20
157	Office of General Counsel (HUD)	60.9		0.00
157	Immediate Office of the Chief of Naval Operations (Navy)	60.9	67.7	-6.80
157	Naval Medical Command (Navy)	60.9	64.9	-4.00
161	Criminal Division (DOJ)	60.8	61.3	-0.50
162	Headquarters - Air Force Reserve (Air Force)	60.5	66.3	-5.80
162	Assistant Secretary for Housing - Federal Housing Commissioner (HUD)	60.5		0.00
164	Office of Justice Programs (DOJ)	60.4	58.2	2.20
165	Office of the Secretary of the Interior (Interior)	60.2	56.9	3.30
165	Bureau of Reclamation (Interior)	60.2		0.00
167	HR Solutions (OPM)	59.9	57.2	2.70
168	Office of the Secretary (DOT)	59.7		0.00
169	National Defense University (DOD)	59.6		0.00
170	Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD)	59.5		0.00
171	U.S. Military Entrance Processing Command (Army)	59.4	64.5	-5.10
172	U.S. Army Netcom/9th Army Signal Command (Army)	59.3	65.8	-6.50
173	Defense Threat Reduction Agency (DOD)	59.1		0.00
173	Veterans Benefits Administration (VA)	59.1	63.1	-4.00
175	U.S. Air Forces, Europe (Air Force)	59.0	71.0	-12.00
176	National Telecommunications and Information Administration (Commerce)	58.9		0.00
176	Bureau of Naval Personnel (Navy)	58.9	61.6	-2.70
178	Defense Human Resources Activity (DOD)	58.8		0.00
179	Office of Public and Indian Housing (HUD)	58.2		0.00
179	Commander - Navy Installations (Navy)	58.2	59.3	-1.10
181	Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army)	58.0	69.1	-11.10
182	National Park Service (Interior)	57.9	77.2	-19.30
182	National Highway Traffic Safety Administration (DOT)	57.9		0.00
184	Office of Research and Development (EPA)	57.8	64.0	-6.20
185	Office of the Chief Human Capital Officer (GSA)	57.7		0.00
186	Rural Development (USDA)	57.6		0.00
186	Office of the Secretary (HHS)	57.6	56.0	1.60
188	Air Force District of Washington (Air Force)	57.2		0.00
188	Office of the Secretary (Commerce)	57.2		0.00
190	U.S. Army Reserve Command (Army)	56.9	54.3	2.60
191	Office of the Secretary (DHS)	56.8		0.00
192	Office of Environmental Information (EPA)	56.6		0.00
193	Office for Civil Rights (ED)	56.4	53.7	2.70
194	Bureau of Land Management (Interior)	56.3		0.00
195	U.S. Army Test and Evaluation Command (Army)	56.1	57.6	-1.50
195	Research and Innovative Technology Administration (DOT)	56.1		0.00
197	Substance Abuse and Mental Health Services Administration (HHS)	56.0	56.9	-0.90
198	Office of Enforcement Compliance Assurance (EPA)	55.6	54.5	1.10
198	Office of Fair Housing and Equal Opportunity (HUD)	55.6		0.00
200	National Nuclear Security Administration (DOE)	55.5	62.5	-7.00
201	Office of the Secretary of the Army (Army)	55.4		0.00
202	Employee Benefits Security Administration (DOL)	55.0	51.6	3.40
203	Agricultural Research Service (USDA)	54.8	74.8	-20.00
204	International Broadcasting Bureau (BBG)	54.7		0.00
205	Air Force Personnel Center (Air Force)	54.0		0.00
206	Office of the Inspector General (VA)	53.7	76.7	-23.00
207	Antitrust Division (DOJ)	53.6	58.9	-5.30
207	Indian Health Service (HHS)	53.6	48.3	5.30
209	International Trade Administration (Commerce)	53.3	59.7	-6.40
210	Foreign Agricultural Service (USDA)	53.1	47.0	6.10
211	Management Directorate (DHS)	53.0		0.00
212	Office of Special Education and Rehabilitative Services (ED)	52.9	55.4	-2.50
213	Pipeline and Hazardous Materials Safety Administration (DOT)	52.7		0.00
213	Financial Management Service (Treasury)	52.7	68.6	-15.90
215	Office of Elementary and Secondary Education (ED)	52.4	38.3	14.10
216	Naval Intelligence Command (Navy)	52.3	49.4	2.90
217	Employment and Training Administration (DOL)	52.0	51.5	0.50
218	Joint Services and Activities Supported By the Office, Secretary of the Army (Army)	51.4		0.00
219	U.S. Trustees Program (DOJ)	51.2	45.4	5.80
220	Defense Commissary Agency (DOD)	50.6	62.4	-11.80
220	Federal Emergency Management Agency (DHS)	50.6	59.6	-9.00
222	Transportation Security Administration (DHS)	50.4	54.9	-4.50
223	Office of Workers' Compensation Programs (DOL)	50.2	58.9	-8.70
224	Immigration and Customs Enforcement (DHS)	49.7	55.3	-5.60
225	Bureau of Safety and Environmental Enforcement (Interior)	49.5		0.00
226	Defense Finance and Accounting Service (DOD)	49.3	67.5	-18.20
227	Farm Service Agency (USDA)	48.8	53.3	-4.50
227	National Protection and Programs Directorate (DHS)	48.8		0.00
229	Office of the Assistant Secretary for Administration and Management (DOL)	48.4	52.8	-4.40
230	Office of Federal Contract Compliance Programs (DOL)	46.9	44.7	2.20
231	Office of the Chief Human Capital Officer (HUD)	45.3		0.00
232	Office of Community Planning and Development (HUD)	44.9		0.00
233	Office of Postsecondary Education (ED)	42.8	40.5	2.30
234	Office of Chief Information Officer (HUD)	42.4		0.00
235	Office of the Under Secretary for Science and Technology (DHS)	42.2	54.4	-12.20
236	Mine Safety and Health Administration (DOL)	40.7	46.5	-5.80
237	Intelligence and Analysis (DHS)	32.1		0.00
	Air Force Operational Test and Evaluation Center (Air Force)			0.00
	Air Force Audit Agency (Air Force)			0.00
	Air Force Office of Special Investigations (Air Force)			0.00
	U.S. Air Force Academy (Air Force)			0.00
	Air Force Manpower Agency (Air Force)			0.00
	Air Force Personnel Operations Agency (Air Force)			0.00
	Air Force Legal Services Center (Air Force)			0.00
	Air Force Technical Applications Center (Air Force)			0.00
	Air Weather Service (Air Force)			0.00
	Air National Guard Units (Mobilization) (Title 5) (Air Force)			0.00
	Air Force Elements, U.S. Central Command (Air Force)			0.00
	Air Force Elements, U.S. Transportation Command (Air Force)			0.00
	Air Force Elements, Other Than Europe (Air Force)			0.00
	Air Force Center for Environmental Excellence (Air Force)			0.00
	Air Force Elements, U.S. Northern Command (Air Force)			0.00
	Risk Management Agency (USDA)		58.3	0.00
	Office of General Counsel (USDA)			0.00
	Economic Research Service (USDA)			0.00
	National Agricultural Statistics Service (USDA)		72.2	0.00
	U.S. Army Audit Agency (Army)			0.00
	U.S. Army Criminal Investigation Command (Army)			0.00
	U.S. Army South Command (Army)			0.00
	U.S. Military Academy (Army)			0.00
	U.S. Army War College (Army)			0.00
	Economic Development Administration (Commerce)			0.00
	Office of the Inspector General (Commerce)			0.00
	Bureau of Industry and Security (Commerce)			0.00
	Office of the Inspector General (DOD)		58.0	0.00
	Environment and Natural Resources Division (DOJ)		82.3	0.00
	Office of the Inspector General (DOL)			0.00
	Office of Labor-Management Standards (DOL)			0.00
	Veterans Employment and Training Services (DOL)			0.00
	Power Marketing Administrations (DOE)			0.00
	Region 1 - Boston (EPA)			0.00
	Region 7 - Kansas City (EPA)		64.6	0.00
	Region 8 - Denver (EPA)			0.00
	Region 9 - San Francisco (EPA)			0.00
	Region 10 - Seattle (EPA)			0.00
	Office of General Counsel (EPA)			0.00
	Office of the Chief Financial Officer (EPA)			0.00
	Office of the Inspector General (GSA)			0.00
	Office of Governmentwide Policy (GSA)			0.00
	Office of the Chief Information Officer (GSA)			0.00
	Agency for Healthcare Research and Quality (HHS)			0.00
	Office of Policy Development and Research (HUD)			0.00
	Bureau of Indian Affairs (Interior)			0.00
	Bureau of Ocean Energy Management (Interior)			0.00
	Office of the Solicitor (Interior)			0.00
	Office of Surface Mining (Interior)		49.6	0.00
	Office of the Inspector General (Interior)			0.00
	Dryden Flight Research Center (NASA)			0.00
	John C. Stennis Space Center (NASA)			0.00
	Navy Systems Management Activity (Navy)			0.00
	Office of the Chief Information Officer (OPM)			0.00
	Office of the Inspector General (Treasury)			0.00
	Financial Crimes Enforcement Network (Treasury)			0.00

No Data No Change